- Foundever (IN)
- …processes and tools. Ability to work well independently or within a team. **Job Segment:** Call Center , Quality Manager , Customer Service, Quality ... monitoring with client, client services team and call center team. Ensure that client quality and corporate customer satisfaction goals are met or addressed… more
- Three Saints Bay (Irvine, CA)
- ** Call Center Manager (4096)**...improvement and quality assurance programs. + Accomplishes call center human resource objectives by recruiting, ... of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a Call Center Manager . The Call Center Manager… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS The Call Center Sales Manager oversees all aspects of our call ... activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager...Operations Manager position is responsible for ensuring call quality from start to finish, and… more
- Bank OZK (Little Rock, AR)
- Call Center Manager + Job ID:...and procedure, ensures all calls are handled effectively and performs quality assurance analysis of call center ... Responsible for providing guidance to and oversight of the call center assistant manager (s) and...handled according to established policies and procedures. + Performs quality assurance monitoring of call center… more
- Mass Markets (Las Cruces, NM)
- …for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible ... PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support commercial and...for ensuring call quality from start to finish, and pro-actively seeks ways… more
- Three Saints Bay (Suitland, MD)
- ** Call Center Manager (3685)** Location **Suitland, MD** Job Code **3685** \# of Openings **1** Apply Now ... Contractor industry leader, is seeking a 911 / Emergency Call Center Manager . **Position Responsibilities:**...+ Electronic file review for all dispatch personnel - quality assurance program. + Radio/Phone and Alarm reviews (daily)… more
- Luxury Bath Technologies (Harahan, LA)
- Call Center Manager Luxury Bath is...in the acrylic bath remodeling industry. We are looking for quality people to join our winning team. Our goal is ... the lives of those we touch. We are looking to hire an experienced Call Center manager at our Harahan, Louisiana office. A qualified applicant must have… more
- Bath Planet (Agoura Hills, CA)
- Confirmation Call Center Manager Creating a fresh solution to bath remodeling, Bath Planet Ventura offers a stylish, cost-effective, low-maintenance bath ... the needs of consumers who were dissatisfied with the quality and workmanship available in the marketplace. Standing behind...Bath Planet is looking to hire an experienced Confirmation Call Center Manager in our… more
- Bath Planet (Toms River, NJ)
- Confirmation Call Center Manager Creating a fresh solution to bath remodeling, Bath Planet offers a stylish, cost-effective, low-maintenance bath improvement ... the needs of consumers who were dissatisfied with the quality and workmanship available in the marketplace. Standing behind...Bath Planet is looking to hire an experienced Confirmation Call Center Manager in our… more
- Bath Planet (St. Charles, MO)
- Job description Call Center Manager Bath Planet of St. Louis & More, the #1 company in home remodeling is expanding again! Our customer base has grown, and ... of St. Louis & More is searching for a Call Center Manager ! Our ideal...team. + Monitors and reviews phone calls to ensure quality service and compliance. + Measures team performance; communicates… more
- Transdev (Hyattsville, MD)
- …Find out more at www.TransdevNA.com or watch an overview video athttps://youtu.be/ilO5cv0G4mQ The Call Center Training Manager will lead the training of ... all operations staff, including Dispatchers and Schedulers. The Training Manager reports to the General Manager , supervises...staff. Experience: + Minimum of three years' experience training call and control center staff, including program… more
- KSA Integration LLC (Stafford County, VA)
- Call Center Program Manager Fully Remote * Stafford, VA (http://maps.google.com/maps?q=Stafford+VA+USA+22554) Description KSA Integrationis a ... of procedures for onboarding/offboarding personnel. + Actively participate in weekly quality , WFM, training, collaboration, and call calibration meetings with… more
- Luxury Bath Technologies (Colorado Springs, CO)
- Confirmation Call Center Manager Creating a fresh solution to bath remodeling, Bath by Nex-Gen offers a stylish, cost-effective, low-maintenance bath ... the needs of consumers who were dissatisfied with the quality and workmanship available in the marketplace. Standing behind...by Nex-Gen is looking to hire an experienced Confirmation Call Center Manager in our… more
- Luxury Bath Technologies (Vacaville, CA)
- Confirmation Call Center Manager Creating a fresh solution to bath remodeling, Luxury Bath offers a stylish, cost-effective, low-maintenance bath improvement ... the needs of consumers who were dissatisfied with the quality and workmanship available in the marketplace. Standing behind...Sacrament, CA is looking to hire an experienced Confirmation Call Center Manager in our… more
- DXC Technology (Oklahoma City, OK)
- …facilitating customer experience transformation. We are seeking a highly skilled and experienced Manager for our Insurance Call Center Services. We expect ... + Oversees the day-to-day operations of the customer support center operations. + Conveys customer feedback to product development...and services are met. Schedules staff to adequately handle call volume at any point in time. Monitors progress… more
- IQVIA (Atlanta, GA)
- …this role provides strategic client management, coupled with virtual program call center oversight and management. _The information contained herein ... changes to reduce overtime to limit company expenses + Monitor and verify call center staff phone calls with patients, providers, and third-party payers… more
- Penn Medicine (Radnor, PA)
- …plan to address, develop and implement an effective communication plan with your Call Center team and Manager . Responsible for proactively communicating ... scheduling expertise in the CPUP OB/GYN Call Center . Responsible for proactively collaborating with Manager ,...issues and problems that impact services provided by the Call Center . + Conduct Quality … more
- Fenway Health (Boston, MA)
- …* Medical Job Type Full-time Description Under the supervision of the Medical Call Center Manager , the Medical Call ... Medical Call Center Supervisor Boston, MA (http://maps.google.com/maps?q=75+Amory+St+Boston+MA+USA+02119)...+ Run performance reports as directed by the MCC Manager + MCC Metrics ( call volume, answered,… more
- Central Maine Medical Center (Auburn, ME)
- …and for each other every day. Central Maine Healthcare Orthopedics is looking for a manager for their Abulatory Care Center ! This is a full time, benefits ... eligible position Position Summary: The Manager of Ambulatory Care Center oversees the...Maine's southern Maine base, the Central Maine Comprehensive Cancer Center and other high- quality clinical services. If… more
- Rock Region METRO (North Little Rock, AR)
- …unexpected call center staffing shortages. STATUS AND SCOPE: + Reports to: Call Center Manager + Direct Reports: None + Knowledge of Rock Region ... Customer Service Call Center Representative North Little Rock,...Center team, who reports to the customer service manager . KEY SUCCESS FACTORS: + Professional, knowledgeable and friendly… more