- University of Rochester (Rochester, NY)
- …and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated ... appropriate use and distribution of Electronic Medical Record information. + During the call , makes independent decisions to act outside of the protocol to transfer,… more
- University of Rochester (Rochester, NY)
- …and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated ... appropriate use and distribution of Electronic Medical Record information. During the call , makes independent decisions to act outside of the protocol to transfer,… more
- University of Rochester (Rochester, NY)
- …communication support services for patients of the University of Rochester Medical Center and its affiliates. Responsibilities include managing a high volume of ... inbound inquiries via phone, email, and electronic interfaces. Tasks involve scheduling appointments, resolving patient issues, responding to inquiries, handling billing questions, and providing basic technical support while adhering to established protocols.… more
- Mass Markets (Wichita, KS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... we want to hear from you! We're seeking experienced Call Center Sales Representatives to join our...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Cardinal Health (Boise, ID)
- …issues, researching accounts and providing resolutions in a high-volume call center . The Representative II , Customer Service Operations processes orders ... in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Sutter Health (San Francisco, CA)
- …- 5 pm (subject to change) ** ** Preferred Experience: EPIC and medical call center ** **Job Description** : **EDUCATION:** _Equivalent experience will be ... accepted in lieu of the required degree or diploma._ HS Diploma or equivalent education/experience **TYPICAL EXPERIENCE:** 1 year of recent relevant experience. **SKILLS AND KNOWLEDGE:** Basic knowledge of insurance policies and procedures, as well as patient… more
- Cedars-Sinai (CA)
- …12573 **Working Title** : Patient Access Rep II - Patient Access Contact Center - Cancer Call Center Team - Full-Time, On-Site, Days **Department** : ... United States? Come join our team!** The Patient Access Rep II performs all admissions activities for...healthcare setting or related field preferred. Medical or healthcare call center experience preferred. + Cancer … more
- Financial Partners Credit Union (Costa Mesa, CA)
- …Credit Union. ESSENTIAL RESPONSIBILITIES: Performs all the duties of a Contact Center Representative I without supervision Meets established individual sales and ... combination of education and experience. Associate's degree preferred. Customer Service and/or call center experience, previous experience as a team lead,… more
- University of Rochester (Rochester, NY)
- …procedures. - Maintains performance and quality standards based on established call center metrics including turn-around times. - Initiates insurance ... internal equity considerations._ **Responsibilities:** Job Summary The Patient Financial Representative performs the functions of Patient Account Management for… more
- WATTS (North Andover, MA)
- …have a dynamic future ahead. Scope of Position The role of Customer Service Representative II involves the day-to-day management of all client deliverables for ... North Andover. Primary Job Duties and Responsibilities + Work in a high-volume call center with the ability to enter and process multiple sales orders, RGA's,… more
- MSC Industrial Supply Co. (Davidson, NC)
- …timely manner including answering inbound calls, emails, and service requests in a fast-paced call center environment and utilize support center tools to ... organize all standard work physical files. + Resolve customer complaints as received into call center via phone or email. + Follow departmental phone script and… more
- MSC Industrial Supply Co. (Davidson, NC)
- …manner including answering inbound calls, emails, and service requests in a fast paced call center environment and utilize support center tools to drive ... organize all standard work physical files. + Resolve customer complaints as received into call center via phone or email. + Follow departmental phone script, and… more
- Dal-Tile Corporation (Cranberry Township, PA)
- …service issues. **Primary Function and Scope** + Provides customer account management in a call center environment, which may include, but is not limited to, ... Dal-Tile. Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service...Diploma or GED equivalency required. + 3+ years of call center or customer service experience. +… more
- Goodwill of the Finger Lakes (Rochester, NY)
- …related field preferred. Minimum of three years experience in customer service and/or Call Center industry. Or an equivalent combination of education and ... SUMMARY: Provide outstanding customer service in a contact center operation, with proficiency in handling inbound & outbound calls for assigned account/contract.… more
- University of Rochester (Rochester, NY)
- …by answering telephone, e-mail, and web-based, including social media, service call requests from members of the University community and non-University community. ... alarms. + Analyzes multiple alarms and compares to shutdown notices or control center shutdowns, which provides notification of mechanics working in area. + Obtains… more
- WATTS (St. Pauls, NC)
- …Primary Job Duties and Responsibilities + Capable of working in a high volume call center with the ability to enter and/or process multiple sales orders, ... Scope of Position Watt's St Paul's Customer Service Representatives II (CSR's) are the primary point of contact and...+ Three to five years experience in a high call volume customer service department. + Excellent phone etiquette,… more
- University of Rochester (Rochester, NY)
- …patient services. Maintains performance and quality standards based on established call center metrics, including turn-around times. Creates budget installment ... telephone, email or website chatbox in an in- or outbound service center , consistent with service and quality standards. Troubleshoots and resolves customer… more
- State of Massachusetts (Boston, MA)
- …filed by claimants seeking DFML benefits that have been escalated from the call center and/or internal DFML departments and staff and research inconsistencies ... *Claims Examiner/Job Service Representative I| Department of Family & Medical Leave*... I will review claims escalated by the Contact Center and internal DFML staff in accordance with applicable… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Service Representative II Job Category: Customer Service Department: Customer Solution Call Center Location: Los Angeles, ... to achieve that purpose. Job Summary The Customer Solution Center (CSC) Representative II has...Representative shadowing etc.), acting as back-up support to Call Center Leads. This position handles inbound… more
- Mass Markets (Killeen, TX)
- …of a globally expanding, industry-leading organization. We're seeking skilled and dependableContact Center Representative (Level II ) to support a variety of ... business services companies in the USA, with a strong call center footprint and operations that extend...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more