- Novo Nordisk Inc. (Plainsboro, NJ)
- …a living. Are you ready to make a difference? The Position The Manager - Technical Complaints Call Center Oversight is responsible for overseeing the initial ... the sources. This role is crucial in handling customer technical complaints to support a positive patient...outside of CMR (ie Customer Care Call Center ). Involves external vendor management handling technical … more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …key patient safety data for adequate assessment Support Source Data Verification of call center calls and other intake channels as required to ensure all ... and executes new opportunities related to Patient Safety/ Technical Complaints Contact Center operations to ensures NNI provides best-in-class support to our… more
- InterSources, Inc. (Long Island City, NY)
- Title: Transportation Call Center Admin Location: 44-36 Vernon Blvd, 6th Floor, Long Island City, NY 11101 Department: NYC DOE - Office of Pupil Transportation ... distribution and records. Coordinate rideshare services for students as needed. Support reimbursement and procurement-related tasks. Assist in incident management of… more
- Merck & Co. (Philadelphia, PA)
- …vaccines, as well as education and resources. They do this to support customer operational and financial needs such as reimbursement information and contract ... diverse set of health care locations that they will call upon in order to execute their role including:-...and may not be limited to Main Line, Philadelphia; Center City, Philadelphia; North Philadelphia, The ideal location to… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …strategies with the FDA to providing medical education and collecting data to support efficacy and new product development, CMR is involved. The one thing that ... from the affiliate perspective when required. This role also provides direct support for continuous improvement initiatives, locally or globally driven, for the… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …internal customer alignment as necessary. The position is responsible for: Lead support for development of gross-to-net forecasts for Rare Diseases portfolio and ... limited to CV, NASH, and Alzeheimer's Demonstrating strong gross-to-net knowledge to support financial assessments across the organization Provide support for… more
- BroadPath Healthcare Solutions (Tucson, AZ)
- …team) + Experience managing employee performance including coaching to call center metrics + Must have strong technical skills (Microsoft Windows, ... operations, monitoring performance metrics, and supporting team development within a virtual call center environment. Ideal candidates will bring a strong… more
- PEAK Technical Staffing USA (Tustin, CA)
- … center responsibilities and infrastructure, including management of call center personnel. Responsibilities Oversee technical support and call ... phone support We are looking for a detail-oriented and motivated technical support professional with strong technical abilities to join its growing team.… more
- GAP Solutions Inc (Sacramento, CA)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... to provide customer service and interpersonal communication skills to support the ICE law enforcement mission, as well as...and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible… more
- Oatey (Shakopee, MN)
- …Broad understanding of the manufacturing process. + Previous experience in a call center environment. + Previous experience in a technical support role. ... staff, providing technical tips to assist customers. + Provide technical support during on site visits and virtual training. + Enter customer/product… more
- Suburban Propane (Syracuse, NY)
- …maintain data across our various Contact Center software applications and call management systems. You'll serve as the technical liaison between application ... to data-driven decision making + Provides ongoing support for Contact Center software applications: workforce management, on- call system, PBX/ACD, call … more
- Pharmpix (Guaynabo, PR)
- …assigned by the Operations Manager and or Pharmacy Help Desk Call Center Supervisor. TRAINING & EDUCATION Pharmacy Technician, Technical or Associate Degree ... POSITION SUMMARY The Pharmacy Help Desk Call Center Representative reports to the...calls to pharmacies, providers and beneficiaries if necessary. 12. Support all Quality Management Program initiatives. 13. Perform Special… more
- SLAC National Accelerator Laboratory (Menlo Park, CA)
- …responsibilities include:** + Under general supervision, provide technical support by installing, maintaining, and troubleshooting data center hardware ... center improvements and enhancements and recommend appropriate data center technical solutions. + Work on projects...On a needed basis, participate in on- call support and drive the resolution of data center… more
- Xcel Energy (Eau Claire, WI)
- …critical thinking to address and resolve complex customer inquiries. + Provide specialized technical support to customers. + Respond to gas and electric ... premium available after passing a Spanish-language proficiency test. + Previous call center experience is highly desirable. As a leading combination electricity… more
- Acuity Brands (Decatur, GA)
- …or a similar CRM + Lighting and controls experience within a call center environment is preferred + A technical degree is preferred + An understanding ... Visit us at www.acuityinc.com . **Job Summary & Location** At Acuity, the Technical Support Specialist provides superior technical support and delivers… more
- Oregon State University (Newport, OR)
- …the 199-footTaani, will be operated by OSU and homeported at the Hatfield Marine Science Center in Newport, Oregon. The Electro- Technical Officer ( ETO ) will be ... Title Electrical/Control System Tech Job Title Electrical/Control Systems Technician: Electro- Technical Officer Appointment Type Classified Staff Job Location Newport… more
- CyrusOne (Houston, TX)
- …engineering team supporting the design and optimization of next-generation data center facilities. This role is responsible for developing interior and exterior ... airflow and thermal models to support capacity planning, cooling system optimization, and overall performance...and/or TileFlo software and thrives in a fast-paced, highly technical environment. This position will work closely with mechanical… more
- Xcel Energy (Minneapolis, MN)
- …of business plan strategy and tactics. Responsible for providing real-time operational support and on- call coverage. Contributes to budget planning and ... and supports the daily real-time operation of the control center , including dispatch functions associated with responding to outages,...+ Participates on teams as necessary to provide expert technical & operational support to others. **Minimum… more
- Paycom Online (Phoenix, AZ)
- …tuning; troubleshooting problems; escalating problems to vendor or other staff + Some technical and desktop support tasks required + Manages and configures ... Manages the Data Center and related mechanical devices. Manages and designs...be available on a 24 hour basis for emergency support . Only when required and considered abnormal to general… more
- Olympus Corporation of the Americas (Westborough, MA)
- …pressure and manage multiple escalated cases concurrently. + Proven experience in software support , technical support , or escalation management in a global ... sticking to schedules, organizing training sessions, and ensuring smooth handoffs to support teams. The Technical Implementation Engineer will work closely with… more
