- Monster (Baltimore, MD)
- …knowledge of voice technologies and call center workflows (eg, IVRs, ACD, call recording ). Exposure to platforms like NiceCX One or similar CCaaS ... assurance activities for contact center solutions, including IVR, voice routing, call recording , and CRM integrations. Assist in executing load and performance… more
- Monster (Nashville, TN)
- …both. Typically has a High School diploma and customer service or call center experience. Skills, include accurate documentation and excellent interpersonal and ... Review, monitor and audit records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions… more
- Alameda Health System (Oakland, CA)
- …room stock are available for imaging procedures. 6. Assists in the recording , storing, retrieval and analyzing data obtained during the interventional cardiovascular ... professional staff. 13. Provides patient education. 14. Assumes on call duty as assigned. Responds within 30 minutes to...procedures. Monday through Friday four 10-hour shifts with rotating call of 13.5 hours during the week and occasional… more
- Monster (Washington, DC)
- …applications, voice recording systems, and other integrated platforms used by call takers and dispatchers. In addition, the technician supports the MDC division ... technician provides direct technical support for the District's 911 and 311 call floors, per OUC's mission to ensure uninterrupted operation of 91/311-critical… more
- Christus Health (San Antonio, TX)
- …anatomy and I sable to complete advanced calculations such as M-Mode, 2D and doppler recording in addition to basic DTI, MPI and Flow. Sets up equipment and is able ... before being considered for advancement. Requires participation in the afterhours and weekend call schedule. Be skilled and can work with pediatric patients with a… more
- Monster (Camden, NJ)
- …control systems. Examines processes and/or records to ensure proper recording of procedures/transactions and compliance with applicable laws, regulations, agreements ... your job search or application for employment, please email hr_###@volt.com or call (866) -898-0005. Please indicate the specifics of the assistance needed. Volt… more
- Monster (Hampton, NH)
- …external financial reporting. The accounting group's primary responsibilities include: Recording journal entries to appropriately capture all transactions and ... operations during storm restoration efforts and other system emergencies including; on- call duties to staff EOCs, outage coordination and support for customer… more
- Monster (Walterboro, SC)
- …Experience doing blood draws, labeling specimens, centrifuging specimens, recording maintenance data and decontamination, updating patient information, etc. ... accommodation to assist with your job search or application for employment, please call (866) -898-0005. Please indicate the specifics of the assistance needed. Volt… more
- Monster (Union, NJ)
- …decision on bonds or accounts exceeding authority. Perform analysis and recording activity in underwriting and administrative tools and systems. Top compensation ... in the subject line to ###@candseek4.com Or, visit the website at www.jobbankremove.com. If you have further concern regarding email received from us, call ###. more
- Monster (Denver, CO)
- …decision on bonds or accounts exceeding authority. Perform analysis and recording activity in underwriting and administrative tools and systems. Top compensation ... in the subject line to ###@candseek4.com Or, visit the website at www.jobbankremove.com. If you have further concern regarding email received from us, call ### more
- Bank of America (Addison, TX)
- Software Engineer - Call Recording and Speech Analytics Jersey City, New Jersey;Chandler, Arizona; Addison, Texas; Charlotte, North Carolina; Kennesaw, Georgia ... practices in the industry. The Engineer is responsible for implementation of call recording and speech analytics solutions for the Bank. This role is also… more
- Suburban Propane (Syracuse, NY)
- …+ Provides ongoing support for Contact Center software applications: workforce management, on- call system, PBX/ACD, call recording and related processes ... **Overview** We're looking for a ** Call Center Systems Analyst** to join our Contact... management processes: hosted IVRs, service location telephone & recording systems and automated prompts and announcements resident in… more
- CVS Health (Tallahassee, FL)
- …of: * Healthcare industry * Call Center operations * Verint, Five9, Call Recording Systems, Workday Skilled in: * Microsoft Office Suite; operating systems ... Ability To: * Identify and solve problems. * Respond to common inquiries or complaints from customers, regulatory agencies, or member of the business community. * Effectively present information to customers both internal and external. * Apply basic accounting… more
- Vail Resorts (CA)
- …aligned to identity and zero trust. + International CC compliance: design call recording /redaction, storage, encryption, data residency controls, retention, DLP, ... UK DPA, LGPD, and local telecom rules; document country-specific constraints (eg, call recording consent models, toll-free usage, CLI rules). + Observability:… more
- Trinity Health (Syracuse, NY)
- …+ Utilize Cisco Intelligence Center for contact center reporting and Cisco AQM for call recording . + Manage Cisco Expressway and Cisco UCS infrastructure. + ... Cisco Intelligence Center (Contact Center Reporting) + Cisco AQM (Contact Center call recording ) **Nice to Have:** + Cisco Expressway + Cisco UCS (Computing… more
- Houston Methodist (Katy, TX)
- …calm and patient in stressful situations + Working knowledge of multifunctional call recording quality monitoring solutions (voice and screen capture) ... team. + Reviews new and current staff performance by monitoring and evaluating call quality through regular call reviews. Provides constructive feedback to… more
- Guthrie (Sayre, PA)
- …to Tapit Nova call accounting system, Avaya IP Office, Xima Reporting & Call Recording , Avaya Call Pilot, Avaya CS1000 PBX, Avaya Communication Manager ... including but not limited to Avaya IP Office, Xima Reporting & Call Recording , Skype/Teams for Business Conferencing. etc. 5. Work directly with Network team… more
- Houston Methodist (Katy, TX)
- …remain calm and patient in stressful situations + Working knowledge of multifunctional call recording quality monitoring solutions (voice and screen capture) + ... intraday reporting and support for contact center operations. This position monitors call volume trends, agent performance, and schedule adherence to ensure optimal… more
- Cognizant (Columbia, SC)
- …CTI, Automatic Call Distribution (ACD), Interactive Voice Response (IVR), Call Recording , Workforce Management and Quality Assurance for multi-channel ... and data visualization and analysis. . Implement and troubleshoot the Five9 call center software solutions in a wide array of configurations and environments… more
- Verint Systems, Inc. (Tallahassee, FL)
- …Verint or similar products; and/or understanding of Contact Center, cloud technology, call recording , Speech Analytics, Text Analytics, Real Time Speech ... products; and ability to develop detailed knowledge of application recording (screen and/or data capture), analytics applications, employee performance management,… more
