- Toms River Fire Department (Toms River, NJ)
- …need assistance from first responders. Once the information is obtained from the caller , dispatchers activate the services necessary to respond to the nature of the ... call for help be it fire or medical services. Dispatchers are in integral part of the organization's success. REQUIREMENTS Must possess a High School diploma or equivalent. Must possess a valid New Jersey driver's license. One year of emergency service… more
- Babylon Dental Care (Patchogue, NY)
- …this information as needed to the appointment and patient file. Ascertain whether the caller is a new or existing patient within the Practices. If caller ... our Insurance department for a complimentary benefits check. If caller is a new patient, email the caller our NP paperwork to expedite their upcoming visit time.… more
- Trax Credit Union (Tampa, FL)
- …efficient manner via telephone or correspondence Positive attitude will show through to caller . (Speak with a smile in your voice) Research and solve routine member ... questions, problems and complaints concerning credit union accounts Serve as team resource with or without supervisor present Maintain a thorough knowledge of various credit union policies, interest rates and basic loan policies and be able to discuss with… more
- Telecare (San Mateo, CA)
- …screening, triage and referral services and assures that every consumer caller receives timely response to their call, accurate assessments, appropriate ... interventions and professional attention. What's In it For You? 4-10 Schedule Team consultation and collaboration Ongoing program, team, and leader development/training Leadership succession planning - opportunity for growth within program and company Program… more
- Army Installation Management Command (Fort Bragg, NC)
- …Demonstrates and sells merchandise directly to customers when technical knowledge of the product is required. Decorates display areas; develops proposals for ... displaying merchandise including materials. Plans and conducts recurring patron activities such as bingo tournaments, and related activities. Assists patrons in the use of the facilities. Provides safety instruction and demonstrates use of the equipment used… more
- Saratoga Hospital (Saratoga Springs, NY)
- …Specialists with patient clinical questions and triaging patient calls accordingly. Each caller will be handled in a professional and tactful manner. They will ... managed timely and patient triage is complete expeditiously. The caller 's symptoms will be assessed and triaged using the...each incoming call. If a call warrants triage, the caller 's symptoms will be assessed to determine appropriate level… more
- Northern Light Health (Portland, ME)
- …and/or personnel as needed. * When placing call on hold, returns to the caller at regular intervals to ensure excellent communications. * Follows through to ensure ... are dealt with in a manner satisfactory to the caller . * Knows the location of registration and is...location of registration and is able to direct the caller to all locations for all services provided by… more
- CHS (Clearwater, FL)
- …and they indicate that their needs have been met. + Ensuring that caller issues and interests are accurately identified, and accurate, understandable responses are ... standards to documentation of all calls. This includes the caller , reason for the call and sufficient information for...where additional research is necessary, clearly explaining to the caller the steps that will be taken and expected… more
- Houston Methodist (Houston, TX)
- …and customer service skills. + Answers phone calls and appropriately greets each caller and interacts with customers in a professional and courteous manner at all ... to triage requests. Enters notes in Epic system while caller is on the telephone. Appropriately places callers on...the telephone. Appropriately places callers on hold, after asking caller if they mind holding, and transfers callers as… more
- Stony Brook University (Stony Brook, NY)
- …in procedures) when answering each and every call. + Interact with each caller in a timely, courteous and professional manner, regardless of the emotional state ... and conduct of the caller . + Search by multiple names, titles and categories...and eliminate call backs, complete each transaction while the caller remains on the phone with you. + Open… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …the agency, Public Safety Communicators (PSCs) are the first people that a caller interacts when reporting emergencies in Fairfax County. Our PSCs receive extensive ... + During a life-threatening emergency, establishes communications with the caller , provide safety/life-saving instructions, and maintains control of the conversation… more
- Fenway Health (Boston, MA)
- …answer calls from patients and other health care facilities/providers, determine the caller 's need, help them with their request directly or transfer/take messages ... + Follow established scheduling procedures for booking, cancelling, rescheduling appointments Document caller requests in EMR and route to appropriate team member +… more
- Sunrise Senior Living (Cresskill, NJ)
- …messages to the intended recipient. + Offer and provide a community overview to the caller , determine who to forward the caller to, and notify the caller ... who they are being transferred to. + Manage appointments for residents and family members such as, but not limited to, hairdresser, transportation, etc. + Send get well cards to residents in the hospital. + Order Memory Flower for any residents that have… more
- Penn Medicine (Philadelphia, PA)
- …& items.Answers phone in a professional, courteous, and timely manner speaking to caller in a caring manner Answers questions or refers callers to the appropriate ... source Avoids putting caller on hold or transferring call unnecessarily Researches phone...results by referencing available manuals and records, and calls caller back promptly.Understands collection requirements for special or referral… more
- Saratoga Hospital (Saratoga Springs, NY)
- …calls for multiple phone lines. Responsible for utilizing protocols to assess needs of the caller , answer questions of the caller , transferring the caller to ... the appropriate destination, and transcribing messages. + Assists with clerical tasks including receiving and routing of incoming faxes and documents, entering referrals into the EMR system, running reports and auditing charts to ensure closed loop referrals,… more
- Penn Medicine (Berwyn, PA)
- …& items; Answers phone in a professional, courteous, and timely manner; speaking to caller in a caring manner; Answers questions or refers callers to the appropriate ... source; Avoids putting caller on hold or transferring call unnecessarily. + Research...results by referencing available manuals and records and calls caller back promptly; Understands collection requirements for special or… more
- Conduent (London, KY)
- …includes dealing with multiple systems to input and read/interpret data back to the caller . These calls can be difficult as we handle SNAP and other benefits ... systems to input and read/interpret data back to the caller . The ideal candidate needs to be able to...(ie, not hanging up, not responding so that the caller hangs up, and not abusing hold time as… more
- City of Norfolk, Virginia (Norfolk, VA)
- …members of our agency, Public Safety Calltakers are the first people that a caller interacts with when reporting emergencies in Norfolk. We are seeking a full time ... multi-line telephones, including 911 lines and computer-aided dispatch (CAD), determining the caller 's needs, verifying information given by the caller and… more
- AccentCare, Inc. (Houston, TX)
- …(evenings, weekends, and holidays). Perform comprehensive assessment to determine the caller needs consult medical record and provide phone support / assistance ... make direct patient/caregiver contact, depending on the needs of the caller . Ensure that the caller 's needs have been met by making other follow-up phone calls… more
- WellSpan Health (Lebanon, PA)
- …various educational tools to encourage the non-adherent patient. + Evaluates patient's/ caller 's health status based upon presenting symptoms and follows defined ... protocols. Determines the urgency for care and directs patient/ caller to the most appropriate level of care. Should...not be readily available at the practice, will direct patient/ caller to an acceptable alternative venue of care. Seeks… more
