- HCA Healthcare (Nashville, TN)
- …and process as appropriate (de-escalate, provide calm, courteous assistance, forward caller to appropriate Director/ Manager to investigate complaint; follow-up ... with email to departments involved (Directors with copy to Quality Director and ALO). Type complaint/compliment correspondence as directed by CQPSO/Quality Director. + Serve as Notary Public + Coordinate meetings, interviews and depositions at the request of… more
- Fenway Health (Boston, MA)
- …Type Full-time Description Under direct supervision of the Medical Call Center Manager , the Medical Call Center Representative will provide patients with superior ... answer calls from patients and other health care facilities/providers, determine the caller 's need, help them with their request directly or transfer/take messages… more
- Trinity Health (Mason City, IA)
- …Part time **Shift:** Rotating Shift **Description:** **Job Posting Title** Patient Placement Case Manager - RN **Summary** At MercyOne, health care is more than just ... Family! **We are looking for a Patient Placement Case Manager !** As a **Patient Placement Case Manager **...MMC-NI by staying on the line and connecting the caller with the appropriate personnel as per protocol. +… more
- City National Bank (Phoenix, AZ)
- *CLIENT CARE MANAGER I* WHAT IS THE OPPORTUNITY? Responsible for the day to day supervision of the bank's Client Contact Center which responds to a broad range of ... * Resolves clients' complaints, and escalates to Client Contact Center Manager , management at banking office/department, or Regional Operations, as necessary.… more
- University of Washington (Seattle, WA)
- …Care at Federal Way** has a unique opportunity for a **Registered Nurse Care Manager !** **WORK SCHEDULE** + Full-time, 100% FTE (40 hours per week) + Day Shift ... employees we serve + Opportunity to provide career growthThe **Registered Nurse Care Manager ** supports the growth of our patient population, as well as manages… more
- Mount Sinai Health System (Greenlawn, NY)
- …rendered. + Ensures patients are prepared for their appointment by informing the caller of items to bring to their appointment and of the appropriate practice ... medications. + Notifies Administrator, Director of Revenue Cycle, Practice Manager or Supervisor of any particular insurance issues or...patients are prepared for their appointment by informing the caller of items to bring to their appointment and… more
- Sharp HealthCare (San Diego, CA)
- …with providers.Participates in clinical projects as directed by provider, manager , supervisor, or director.Demonstrates clear knowledge and accountability of quality ... training.Performs all other duties as required by Director, Patient Care Manager , Coordinator, Lead, or Supervisor. + Customer serviceConsistently treats patients,… more
- Southern Glazer's Wine and Spirits (Dallas, TX)
- …measures, performance criteria, performance metrics, and scripting strategies that increase caller engagement and sales + Deploy and utilize software to ensure ... adherence to schedules, and develops tactics to address any adherence issues + Build teamwork with direct reports by communicating information, ensuring understanding, involving others in team decisions, and demonstrating/modeling personal commitment to the… more
- Sunrise Senior Living (Cresskill, NJ)
- …messages to the intended recipient. + Offer and provide a community overview to the caller , determine who to forward the caller to, and notify the caller ... miscellaneous credits and complete as directed by the BOC and/or Business Manager /Controller. + Assist the BOC/HR Designee with the recruitment process by performing… more
- City of Norfolk, Virginia (Norfolk, VA)
- …members of our agency, Public Safety Calltakers are the first people that a caller interacts with when reporting emergencies in Norfolk. We are seeking a full time ... multi-line telephones, including 911 lines and computer-aided dispatch (CAD), determining the caller 's needs, verifying information given by the caller and… more
- WellSpan Health (Lebanon, PA)
- …various educational tools to encourage the non-adherent patient. + Evaluates patient's/ caller 's health status based upon presenting symptoms and follows defined ... protocols. Determines the urgency for care and directs patient/ caller to the most appropriate level of care. Should...HBO: Evaluates the patient outcome and meets with the manager and the hyperbaric physician to discuss patient treatment… more
- WellSpan Health (York, PA)
- …various educational tools to encourage the non-adherent patient. + Evaluates patient's/ caller 's health status based upon presenting symptoms and follows defined ... protocols. Determines the urgency for care and directs patient/ caller to the most appropriate level of care. Should...HBO: Evaluates the patient outcome and meets with the manager and the hyperbaric physician to discuss patient treatment… more
- WellSpan Health (Chambersburg, PA)
- …various educational tools to encourage the non-adherent patient. + Evaluates patient's/ caller 's health status based upon presenting symptoms and follows defined ... protocols. Determines the urgency for care and directs patient/ caller to the most appropriate level of care. Should...HBO: Evaluates the patient outcome and meets with the manager and the hyperbaric physician to discuss patient treatment… more
- WellSpan Health (Gettysburg, PA)
- …various educational tools to encourage the non-adherent patient. + Evaluates patient's/ caller 's health status based upon presenting symptoms and follows defined ... protocols. Determines the urgency for care and directs patient/ caller to the most appropriate level of care. Should...HBO: Evaluates the patient outcome and meets with the manager and the hyperbaric physician to discuss patient treatment… more
- WellSpan Health (Gettysburg, PA)
- …various educational tools to encourage the non-adherent patient. + Evaluates patient's/ caller 's health status based upon presenting symptoms and follows defined ... protocols. Determines the urgency for care and directs patient/ caller to the most appropriate level of care. Should...HBO: Evaluates the patient outcome and meets with the manager and the hyperbaric physician to discuss patient treatment… more
- WellSpan Health (Lewisburg, PA)
- …various educational tools to encourage the non-adherent patient. + Evaluates patient-s/ caller -s health status based upon presenting symptoms and follows defined ... protocols. Determines the urgency for care and directs patient/ caller to the most appropriate level of care. Should...HBO: Evaluates the patient outcome and meets with the manager and the hyperbaric physician to discuss patient treatment… more
- City of New York (New York, NY)
- …calls and perform a preliminary assessment of callers needs to determine whether a caller can be serviced by the core information line, or she/he requires additional ... Team Supervisor as needed on overall problems and if questions arise. - Enter caller information, which generates a letter in the clerical support unit, to be sent… more
- City of New York (New York, NY)
- …calls and perform a preliminary assessment of callers' needs to determine whether a caller can be serviced by the core information line or s/he requires additional ... assistance. Refers callers to appropriate programs. - Data enter caller information, which generates a letter in the clerical support unit, to be sent with… more
- City of New York (New York, NY)
- …calls and perform a preliminary assessment of callers needs to determine whether a caller can be serviced by the core information line, or she/he requires additional ... Team Supervisor as needed on overall problems and if questions arise. - Enter caller information, which generates a letter in the clerical support unit, to be sent… more
- Omni Hotels (Amelia Island, FL)
- …with the Sales & Convention Services Departments. To assist the Reservations Manager and Director of Revenue Management in managing the department's day to ... + Check for group reservation errors - and contact caller of the reservation or group contact accordingly to...obtain and verify information. + Report to the Reservations Manager and the Director of Revenue Management. + Work… more