- Optum (San Juan, PR)
- …Focus on resolving issues on the first call, navigating through complex computer systems to identify the status of the issue and provide appropriate response to ... caller Deliver information and answer questions in a positive...ability to navigate and learn new and complex computer system applications Available to work (40 hours/week) Monday- Friday.… more
- Optum (San Juan, PR)
- …and toggling while you confidently and compassionately engage in dialogue with the caller . Be assured that our training will provide you with knowledge of the ... issues on the first interaction, navigating through complex computer systems to identify the status of the issue and...ability to navigate and learn new and complex computer system applications Available to work (40 hours/week) Monday- Friday.… more
- Optum (San Juan, PR)
- …specific questions or issues while documenting required information in computer systems Research complex issues across multiple databases and work with support ... and toggling while you confidently and compassionately engage in dialogue with the caller . Be assured that our training will provide you with knowledge of the… more
- Optum (San Juan, PR)
- …to resolve customer issues and/or questions Documents all interactions in computer systems Researches complex issues across multiple databases and work with support ... you confidently and compassionately engage in dialogue with the caller . Be assured that our training will provide you...proficiency or higher and ability to navigate in multiple systems Available to work (40 hours/week) Monday- Friday. Flexible… more
- Optum (San Juan, PR)
- …of assistance and information the customer needs with the goal to convert the caller to a qualified lead and ultimately sale Ask appropriate questions and listen ... questions or issues while documenting required information in computer systems Using knowledge of the product portfolio to accurately...includes the ability to learn new and complex computer system applications and apply their ability of phone and… more
- Toms River Fire Department (Toms River, NJ)
- …need assistance from first responders. Once the information is obtained from the caller , dispatchers activate the services necessary to respond to the nature of the ... and holidays. IMS-200 CPR BTC - Basic Tele-communicator Knowledge of the street system and geography of the jurisdiction and adjacent areas. Knowledge of radio… more
- Fenway Health (Boston, MA)
- …answer calls from patients and other health care facilities/providers, determine the caller 's need, help them with their request directly or transfer/take messages ... Follow established scheduling procedures for booking, cancelling, rescheduling appointments Document caller requests in EMR and route to appropriate team member… more
- Mass General Brigham (Salem, MA)
- …of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support ... calling and the reason for the transfer. Informs the caller that they will be transferring the call to...nursing home requisitions. *Enter safety events into our RL system . *Order phlebotomy fees in Sunquest. *Cover specimen processing… more
- Children's National Hospital (Washington, DC)
- …Services Demonstrate accuracy of scheduling patients using the applicable scheduling system for the department. Verify applicable charge codes corresponds with ... diagnostic codes. Enter information into billing/registration system . Complete computer aided, on-line registration screen with parent/guardian via telephone or in… more
- CommuniCare Family of Companies (Maplewood, NJ)
- …DUTIES & RESPONSIBILITIES Answer telephone, determine nature of call, and direct caller to appropriate individual or department & take accurate messages when ... position runs errands. Answer telephone, determine nature of call, and direct caller to appropriate individual or department Take accurate messages when personnel… more
- Mount Sinai Hospital (Huntington, NY)
- …: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight ... a multi-specialty group, and have a working knowledge of providers, understanding systems , processes, and services rendered. Ensures patients are prepared for their… more
- Illinois Bone and Joint Institute LLC (Western Springs, IL)
- …to incoming phone calls and determines the best method for resolution of caller 's needs through the identification of the most appropriate respondent (ie, physician, ... fully stocked at the end of clinics. Operational * Participates in learning new systems , as required, for the service area. * Performs, as an informational contact… more
- VA Northern California Health Care System (Mather, CA)
- …laboratory service - finding and relaying accurate information or referring the caller to technical personnel; Functions as a resource person and troubleshooter for ... clinic personnel in executing order entry options and collection requirements; Identifies and appropriately responds to adverse reactions such as fainting, nausea, vomiting, convulsions, and arrests; Maintains the laboratory facilities and equipment; Performs… more
- Southeast Consolidators Inc (Garland, TX)
- …is to accurately enter information into SECO's and our customers' systems , telecommunication activities, and support internal and external customers. Essential ... may be assigned. Accurately update inbound load information into multiple systems for inbound shipments. Update completed inbound loads within multiple … more
- The University of Kansas Health System (Kansas City, KS)
- …class reminder calls unless calls are being made by Voice Blast reminder system Assist Supervisor in ensuring that Call Center Representatives follow the hospital ... contact spreadsheet/guide for fax referral processing *Maintain/update on call system department schedules as needed. *Maintain/up-date medical records contact… more
- Retina Consultants of Minnesota (St. Paul, MN)
- …Service Representative Responsibilities include: Answer multi-line phones and either direct the caller to the appropriate party or handle the caller 's needs ... highly accurate user of applicable information technology and health care management systems Physically capable of working long hours in a fast-paced, often… more
- Fifth Third Bank (Cincinnati, OH)
- …in a professional and friendly manner and determine the nature of the caller 's request Provide outstanding service by answering questions and assisting with a wide ... range of support related to their solar system or loan application Assist customers with payment and billing questions Communicate and coordinate with internal… more
- MedStar Health (Washington, DC)
- …calls and visitors to the office. Determines the need(s) of the caller /visitor and addresses them accordingly, providing information per department/ Hospital policy. ... (inpatients and/or outpatients) in the Hospital's or department's scheduling system . Obtains necessary demographic and insurance information, referrals, pre-certifications,… more
- eTeam, Inc. (Princeton, NJ)
- …information to callers; accurately routes calls to appropriate personnel; may establish caller need and re-direct calls as is appropriate. Provide clerical and/or ... as needed for Facilities Department. Enters new and updated vendor information into Oracle system . Enters Req's for PO's into Oracle for all WB Mason orders and… more
- Savings Bank of Danbury (Danbury, CT)
- …3 rings) following quality customer service guidelines -Determine the needs of the caller and route the call to the appropriate person or department -Keep current ... homeowners insurance, taxes, and flood insurance -Scan documents to electronic filing system and perform quality control on the scanned files -Provide written payoff… more
