- Baylor Scott & White Healthcare (Dallas, TX)
- …Manager (CUCM), Unity Connection (CUC), Emergency Responder (CER), and IM & Presence (IMP), Cisco Unified Contact Center Enterprise (UCCE) as well as Avaya ... UC solutions (Webex Calling, Microsoft Teams Direct Routing). Experience with contact center integrations (eg, UCCE & Avaya AACC). Experience with Calabrio,… more
- Big Lots (Westerville, OH)
- …including Cisco Unified Communications Manager (CUCM), Unity Connection, Unified Contact Center Express (UCCX), and other cloud-based or hybrid telephony ... current with industry trends and emerging technologies in unified communications, contact center , and collaboration. Preferred Qualifications & Skills Education:… more
- TTEC Digital (Austin, TX)
- …degree in computer science, IT, or engineering preferred. 10 or more years' experience in Contact Center and UC environments. 5 or more years of NICE ... Architect, you will engineer and design the most complex Contact Center applications imaginable. You are the...RFP Response Development Support the preparation of materials to Cisco and the internal Bid Assurance processes. Participate in… more
- ManpowerGroup (Pittsburgh, PA)
- …**What's the Job?** + Lead and manage multiple concurrent Cisco Unified Communications ( UC ) and Contact Center migration projects for the Customer. + ... Ensure the smooth transition from competing UC and Contact Center solutions to Cisco technologies. + Deliver projects on time, within scope, and to the… more
- Insight Global (Des Plaines, IL)
- …made (call agent perspective to the flow through Call manager) E911 Voice Gateway experience Contact Center VoIP experience (call in for Call Center ) Unity ... Python, PowerShell, etc.) and other automation and orchestration tooling such as Cisco DNA Center and Red Hat Ansible Tower and provide knowledge transfer and… more
- Baylor Scott & White Health (Dallas, TX)
- …Manager (CUCM), Unity Connection (CUC), Emergency Responder (CER), and IM & Presence (IMP), Cisco Unified Contact Center Enterprise (UCCE) as well as Avaya ... UC solutions (Webex Calling, Microsoft Teams Direct Routing). + Experience with contact center integrations (eg, UCCE & Avaya AACC). + Experience with… more
- Amentum (Fort Shafter, HI)
- …infrastructure and troubleshooting. + Implementing and supporting BGP routing protocols. + Contact center platform and IVR scripting. + Hands-on experience ... The **Unified Communications Engineer** assists with UC platform development, design, and support, and will...+ Coordinate requirements in conjunction with the Network Enterprise Center (NEC), as necessary, to resolve failures of applications,… more
- Hackensack Meridian Health (Edison, NJ)
- … Unity Connection (CUC) + Cisco Instant Message & Presence Server (IM&P) Cisco Contact Center Express (UCCX) (CUCM integration and base configuration ... provisioning customers and maintaining the voice and data connectivity within a Cisco UC system and data-network environment as part of the Hackensack Meridian… more
- UCHealth (Aurora, CO)
- …advanced-level platform design, support and incident management for platform-level issues affecting the Cisco Contact Center (UCCX) and Cisco Call ... Communications solutions, including Cisco Communications Manager, Unity Connection, Unified Contact Center Express (UCCX). + Provide technical support for… more
- Hackensack Meridian Health (Edison, NJ)
- … Unity Connection (CUC) + Cisco Instant Message & Presence Server (IM&P) Cisco Contact Center Express (UCCX) (CUCM integration and base configuration ... of positive change. The **Digital Technology Services (DTS) Unified Communications ( UC ) Engineer II** is responsible for designing, installing and maintaining the… more
- Kyndryl (Salem, OR)
- …service environments + Proficiency in troubleshooting and resolving issues within Openscape Contact Center . + Strong grasp of networking concepts (IPv4, ... switching, routing, VLANs, SIP), preferably with Cisco or HP networking exposure + Experience with VMware...to support occasional off-hours work, as required. + Openscape Contact Center , ASC Voice Recording and Verbal… more
- …mathematics, or engineering; Master's degree preferred + 10+ years of experience in Contact Center & UC solutions, Voice infrastructure, Call collection ... AI, LLM, RAG based approach. + Expertise in cloud contact center ecosystems ( Cisco Webex,...Outbound Engagement, Social Media Engagement, Digital (DX), Unified communications ( UC ) and Analytics **Why You'll Love Sprinklr:** We're committed… more
