- Parkview Health (Fort Wayne, IN)
- …+ Troubleshoot and resolve hardware, software, and network-related issues for desktops, laptops, printers, and mobile devices. + Support clinical applications (Epic) ... and ensure smooth operation for end users. + Escalate unresolved issues to appropriate internal teams or vendors when necessary. + Document issues, troubleshooting steps, and outcomes in the ticketing system. + Assist with account provisioning, password… more