• Perficient (Chicago, IL)
    …Perficient has a career opportunity for a Senior Business Consultant (with Twilio/ Contact Center experience) to join our Custom Product Development business ... strong relationship management, and account management experience. Strong experience with Twilio/ Contact Center with concrete understanding of writing high… more
    Upward (07/19/25)
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  • Pine Rest Christian Mental Health Services (Grand Rapids, MI)
    Cost Center Contact Center Scheduled Weekly Hours 0 Work Shift Shift & Status Who Are We? We at Pine Rest believe in the power of healing and that everyone ... across the country. Our services include a state-of-the-art psychiatric urgent care center and a soon-to-be-built pediatric behavioral health center , outpatient,… more
    Upward (07/21/25)
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  • Bank-Fund Staff FCU (Washington, DC)
    …for the recruitment, training, induction and coaching strategy across the Communication Center and outsourced contact center . Taking responsibility for ... About the job: Responsible for shaping the future of a Communications Center operation, being committed to delivering an exceptional service experience through a… more
    Upward (07/28/25)
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  • AMOCO Federal Credit Union (Texas City, TX)
    The Contact Center Member Services Representative assists AMOCO in achieving its mission of "serving the financial needs of our members" by providing an ... direct messages, video teller requests, ITM, and more. The primary responsibilities of the Contact Center MSR are to monitor Contact Center channels and… more
    Upward (07/29/25)
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  • Aramark (Warren, MI)
    Contact Center Manager The Contracts Administrator is the liaison between third-party contractors and GM-WTC FAM and LFMRs. The manager actively manages and ... communicates day-to-day operations of subcontractors, and field verifies safety requirements are met and work is completed within scope, on budget and on time. The Contract Manager enforces contract terms, negotiates changes in scope, and ensures all parties… more
    Upward (07/16/25)
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  • TELUS International (Las Vegas, NV)
    …one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some ... Skills & Competencies: Minimum 10 years proven experience in call center operations management Bachelor's degree in Business Administration, Psychology, Industrial… more
    Upward (07/09/25)
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  • Optum (San Juan, PR)
    …on Saturdays) Bilingual Spanish/English proficiency Preferred Qualifications: Healthcare experience Contact center experience Data entry experience At ... UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyoneof every race, gender, sexuality, age, location and incomedeserves the opportunity to live their healthiest life.… more
    Upward (07/29/25)
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  • USDA Forest Service HRM Contact Center (Portland, OR)
    …system to support national emergencies. Assist with managing all coordination center activities to include operations, logistics, and predictive services (eg, ... and coordination of an interagency logistical support and emergency resources center ; assisting in coordinating the interagency support of wildland fire management… more
    Upward (07/29/25)
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  • MCI Careers (Addison, TX)
    …We are seeking an Experienced Recruiter to manage high-volume hiring for our contact center . You'll be responsible for sourcing, screening, and onboarding top ... test. POSITION RESPONSIBILITIES Key Responsibilities: Manage full-cycle recruitment for contact center roles. Source candidates through job boards,… more
    Upward (07/15/25)
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  • MCI Careers (Wichita, KS)
    …technical support, inside sales, back-office, chat, or administrative support in a contact center environment State or Federal work experience COMPENSATION ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
    Upward (07/26/25)
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  • USAA (Phoenix, AZ)
    …route to handling adjuster. Effectively operate in a fast-paced, high-volume, contact center environment taking back-to-back calls and navigating multiple ... Customer Service Claims Representative. You will be part of an outstanding contact service center , where you will focus on providing claims service to members… more
    Upward (07/28/25)
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  • USAA (Phoenix, AZ)
    …resources to support members with some assistance. Effectively operate in a contact center environment and navigate multiple systems/programs while maintaining ... military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this… more
    Upward (07/24/25)
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  • LAFCU (Lansing, MI)
    …Provides thorough and accurate member service through opening accounts, loan services and other related functions that meet the needs of the member and LAFCU by ... performing the following duties. Requirements ESSENTIAL DUTIES AND RESPONSIBILITIES Markets LAFCU products and services to members by having a thorough knowledge of all products and services. Serves as Membership Officer. Maintains knowledge of applicable… more
    Upward (07/19/25)
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  • Medical Service Company (Cleveland, AL)
    …Payactiv/On-Demand Pay Paid vacation, YOU days (Mental Health Days) Case Management Contact Center Specialist are responsible for incoming phone inquiries ... to work effectively as part of a team, collaborating with other contact center specialists, technicians, and healthcare professionals. Strong organizational… more
    Upward (07/21/25)
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  • USAA (San Antonio, TX)
    …minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining ... or a military spouse/domestic partner. Prior experience in a fast-paced contact center environment. 1+ years of direct sales or upselling/cross selling… more
    Upward (07/28/25)
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  • EVERSANA (Mason, OH)
    …Excel, and PowerPoint. PREFERRED QUALIFICATIONS: Customer service and/or contact center experience. Reimbursement/Patient Services experience. PHYSICAL/MENTAL ... we serve. We are EVERSANA. Job Description THE POSITION: The Healthcare Call Center Specialist primarily responsible is to interface with Patients, HCPs and Payers… more
    Upward (07/04/25)
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  • Atlas Contact Center Staffing & IT Consulting (Addison, TX)
    …Databases Requirements 3 Years collections experience Skiptrace experience Call center experience Experience with auto,loans,mortgage, 3rd party Experience with TLO ... or Lexisnexis a plus Pass background check Benefits 401(k) 401(k) matching Dental insurance Health insurance Life insurance Vision insurance more
    Upward (07/01/25)
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  • United Heritage Credit Union (Austin, TX)
    …hours between 8:00am-6:00pm Monday through Friday and rotating Saturdays 9:00am-2:00pm to meet contact center scheduling needs. On the Contact Center ... discrepancies as needed. Forward more complex issues or requests to Senior Contact Center Specialists as appropriate. Maintain a high level of accuracy with… more
    Upward (07/20/25)
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  • IQVIA, Inc. (Phoenix, AZ)
    …benefit and explanation/troubleshooting of submission rejection. Role Purpose: Primary Call Center contact for patients, pharmacies and medical professionals ... requests via telephone, email, fax, or other available means of contact to the Support Center Quickly assess the user's issue and provides first level support… more
    Upward (07/16/25)
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  • Adventist HealthCare (Rockville, MD)
    …applicants' religious beliefs. Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office. ... Shady Grove Medical Center If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account. Adventist HealthCare… more
    Upward (07/19/25)
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