- Comerica (Farmington, MI)
- Contact Center Agent Tier 2 The office is currently located in Auburn Hills and relocating to Farmington Hills in Q1 of 2024 Location: Farmington Hills ... Excellence! * Looking to work with a diverse team? Join our Team! A Contact Center Agent Tier 2 will have a passion for providing exceptional customer… more
- HUB International (Austin, TX)
- …this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the ... application process, please contact the US Recruiting Team toll-free at ### ###@hubinternational.com....unexpected. When you partner with us, you're at the center of a vast network of experts who will… more
- Leidos (Washington, DC)
- …a Help Desk Agent ? 1901 Group (A Leidos Company) has an exciting Tier II agent - Associate opportunity supporting our AmeriCorps ITMS contract in the ... Washington, DC area. The Help Desk Tier II professional will provide technical support and troubleshooting...motivated information technology technician responsible for being the first contact for each of our customer calls. This individual… more
- Applied Statistics & Management Inc. (Temecula, CA)
- …Desk Analyst, IT Support Technician, Application Analyst, Customer Care Technician, Contact Center Technician, Customer Service Technician, Client Support ... professionalism, while providing a personal experience to our customers. Tier I agents are responsible for advocating for and...Specialist, Call Center Support Agent , Helpdesk Support Analyst, Software… more
- Service Source (Newport News, VA)
- …variety of help desk services including tier 0 administrative work and tier 1 customer contact support. + Provide effective customer support services ... a solution (eg reassign incident ticket to the appropriate tier 2); then refer problems if necessary. Work typically...Minimum of one year experience working in a call center environment required. + Ability to obtain and maintain… more
- Randstad US (Los Angeles, CA)
- service desk agent ii. + los angeles , california + posted may 20, 2024 **job details** summary + $46,000 - $71,000 per year + permanent + high school + category ... 2nd, or 3rd SHIFTS per schedule The Service Desk Agent II is responsible for supporting inbound tickets and...higher level engineers as required. This role will provide Tier 2 level support, including level 1 escalations for… more
- Stanford University (Stanford, CA)
- …Healthcare, and Stanford Medicine Children's Health environments. The CT Contact Center Operations Engineer candidate must demonstrate TIER 3 level expertise ... Contact Center Operations Engineer **Business Affairs:...and troubleshooting in a VMWare/vCenter v7+ environment. + Demonstrate TIER 3 troubleshooting expertise with UCCE/Finesse/Device agent … more
- Solis Mammography/ Washington Radiology (Fort Worth, TX)
- …data, correct schedule and adherence to medical standards. * Provides feedback to the Contact Center Agent and partners with the supervisor to ensure ... opportunity and potential solutions. * Participates in calibration calls (QA/Supervisor/ Contact Center Agent ) to ensure...Assists in creating documentation, job aids, and memos for Contact Center . * Respond to tier… more
- Anywhere Real Estate (Pittsburgh, PA)
- …a program referred broker and agent , in states where permitted. **Summary:** The Contact Center **Team Administrator (TA) is** a service center support ... **Anywhere Leads - Contact Center Team Administrator** Anywhere Leads...transactions of their life by providing access to a top- tier affiliated agent from one of Anywhere's… more
- Vagaro (Pleasanton, CA)
- … levels depending on experience + Minimum two years front-line, high-volume support/call center experience - Tier levels depending on experience + Ability to ... customers, Vagaro might be looking for you! The Vagaro Technical Support Agent position requires excellent troubleshooting and communication skills via phone, chat,… more
- Ventura County (Ventura, CA)
- …Auditor/Analyst Salary $80,033.92 - $112,047.48 Annually Location Ventura County Government Center , CA Job Type Full-Time Regular Job Number 0933AUD-24AA (EO) ... a group of authorized plans. For Plan Year 2024 tier one for employee only is $502 per pay...operations, and to advise, assist, and act as an agent for the Board of Supervisors in all matters… more
- Houston Methodist (Katy, TX)
- …applicable field in a healthcare profession/administrative capacity, two years of which is Contact /Call Center experience and two years in a management role; may ... and/or system metrics on employee engagement indicators: action readiness score, tier level. + Establishes staff accountability with special emphasis on… more
- STERIS (Indianapolis, IN)
- …for the strategic and tactical leadership of STERIS's primary distribution center for service parts. The leader will oversee distribution activities, import/export ... compliance, hazardous materials, and transportation, ensuring top tier quality, performance, and cost optimizations. Lead and manage initiatives to consistently… more
- Teradyne (North Reading, MA)
- …Drive, North Reading, MA and request a paper application form. In addition, you may also contact the HR Service Center at ### or contact them at ... of product development, sales, and/or marketing experience for a " tier one" corporation and a company that has a...financial performance. + This person will be a "change agent " and have a "make things happen" attitude. They… more
- General Dynamics Information Technology (Springfield, VA)
- …Unity Connection, Cisco IM&Presence, Cisco Agent Desktop for Cisco Unified Contact Center , Cisco Meeting Server (CMS), Cisco TelePresence Management Suite ... rational and objective judgments based on facts, information, and company procedures.Support Tier 2 and 3 operations by assessing severity, prioritizing tasks, and… more
- Amazon (Seattle, WA)
- …with unfettered curiosity and drive to help build "best in the world" support ( contact center ) experience that customers will love! You will have an opportunity ... service metrics and logs, chat and call audio logs, email transcripts, support agent and support case data, customers context and sentiment, and AWS knowledge… more
- USAA (San Antonio, TX)
- …Financial Services industry. + Experience leading or supporting a large financial services contact center , preferably in P&C. + Ability to work with partners ... efficiency while designing and building a vision of our Agent of the Future. We offer a flexible work...+ Consulting background and experience working at a top tier consulting firm (eg, McKinsey, BCG, Bain, etc.), OR… more
- Walgreens (Deerfield, IL)
- …AI/NLP **Company Indicator:** Walgreens **Employment Type:** **Job Function:** Customer Contact Center **Full Store Address:** 108 WILMOT ROAD,DEERFIELD,IL ... novel algorithms. Develops state-of the-art algorithms, contributes in publishing at top- tier conferences. Collaborates closely with team members on developing the… more