- DXC Technology (Nashville, TN)
- …for our customers and colleagues at DXC.com. **Essential Job Functions:** **Life & Annuity Contact Center Operations Manager ** + Oversees the day-to-day ... strong expertise + Nine or more years of customer service or other contact center operations experience + Five or more years of leadership, management… more
- US Tech Solutions (Sunnyvale, CA)
- **Job Description:** + The Contact Center Operations Program Manager is responsible for overseeing the strategy, execution, and continuous improvement of ... contact center operations . This role requires a blend of project management, analytical skills, and leadership capabilities to ensure optimal performance and… more
- Cognizant (Teaneck, NJ)
- **The Role:** Cognizant is seeking a **Senior Project Manager - Contact Center Operations ** with strong experience in the Contact Center Domain ... **Responsibilities:** + Oversee the planning and execution of projects within the Contact Center Domain to ensure alignment with business goals and objectives. +… more
- Walmart (Bentonville, AR)
- …data to identify trends, track performance, and make data-driven decisions to improve contact center operations . 13. Collaboration: The ability to ... do ** We are seeking a highly motivated **Risk Operations Manager ** to lead our dynamic team...to changing priorities, processes, and technology in a fast-paced contact center environment. 6. Time management: You… more
- Leidos (Indianapolis, IN)
- …Implement best practices and innovative solutions to improve efficiency and effectiveness in contact center operations . + Design and implement customer ... seamless integration of new technologies and features into the contact center operations . + Strong...have the following:** + Ability to work with the Contact Center Manager to optimize… more
- Leidos (Indianapolis, IN)
- …and Values guide the way we do business. Leidos is seeking a highly skilled ** Contact Center Manager ** to lead our federal-agency omnichannel contact ... and implement strategic initiatives to enhance operational efficiency + Ensure all contact center operations comply with federal regulations, including… more
- Mass Markets (Garden City, GA)
- …organization. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO contact ... a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Manage overall contact center operations , including staffing, performance, and… more
- Ford Motor Company (Allen Park, MI)
- …not limited to: + Act as the primary lead and strategic advocate for Contact Center operations with Ford Pro Technology development, championing Salesforce ... this role acts as a strategic influencer, a project manager , and a key communicator; driving the end-to-end lifecycle...being comfortable running meetings and presentations. + Understanding of Contact Center operations , processes, and… more
- Access Dubuque (Dubuque, IA)
- Director of Contact Center Operations **Colony Brands, Inc.** 1 Positions ID: 83766 Posted On 11/03/2025 **Job Overview** SC Data Center , Inc., an ... will be responsible for: ΓCo Managing and optimizing remote contact center operations to meet...Communities Director - Customer Service Hirschbach Motor Lines, Inc. Manager of Operations Efficiency Medical Associates Development… more
- City of New York (New York, NY)
- …facilities teams on day-to-day operational and longer- term strategic projects. The Data Center Operations manager will have full responsibility: for ... workspaces; quality control for check print/handling functions; The Data Center Operations manager is an...is grouped together and label; serve as point of contact for visitors to the data center ;… more
- City of New York (New York, NY)
- …that supplies are moved from warehouse to print room floor; - Work with Data Center Operations Manager on the ongoing design and implementation of ... Job Description Shift Manager - Data Center Operations...& Coordination with other NYC Agencies using FISA-OPA Data Center - Serve as point of contact … more
- Mass Markets (Garden City, GA)
- …contact center . + Strong knowledge of QA methodologies, tools, and contact center operations . + Excellent analytical, coaching, and communication ... services companies in the USA, with a strong call center footprint and operations that extend across... to lead the QA function in our BPO contact center . You will be responsible for… more
- Capgemini (Dallas, TX)
- **Job description** **:** As a ** Contact Center Operations Executive** , you will be responsible for overseeing end-to-end customer engagement, ensuring ... operational and financial performance. + **Compliance & Security:** Ensure all contact center operations adhere to security policies, legal requirements, and… more
- Grifols Shared Services North America, Inc (Van Nuys, CA)
- …feedback to employees through the Operations Supervisor(s). + Monitor and evaluate operations . Works with the Center Manager to develop action plans ... in more than 110 countries and regions. **JOB TITLE:** OPERATIONS MANAGER **ESTIMATED SALARY RANGE:** $65,280.00 -...the center . Acts on behalf of the Center Manager in his/her absence, may manage… more
- Motion Recruitment Partners (Charlotte, NC)
- Contact Center Project Manager ...within the financial services industry. + Strong understanding of contact center operations and consumer ... well-known Financial Services Company is looking for a Lead Contact Center Project Manager in...+ Drive change management and delivery strategies tailored to contact center operations and cloud… more
- CUNY (New York, NY)
- …'s programming for students, faculty, and the public. The Administrative Programming & Operations Manager will manage Center events and other programs, ... Administrative Manager (Programming and Operations ) - Sorensen Center for International...communications - Manage physical and electronic records related to Center operations , including contact database… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- …Functional TitleSr. Manager , Network Infrastructure & Data Center Operations Recruitment Category TypeStandard Functional CategoryInformation Technology ... position. TheSr. Manager , Network Infrastructure & Data Center Operations ( NIDCO )leads and directs...data center , data network, platforms, telecom network, call/ contact center systems operations and… more
- Mass Markets (Las Cruces, NM)
- …for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... to report to work at one of our physical contact center locations. To be considered for...Responsibilities: + Lead and mentor a team of call center supervisors overseeing inbound and outbound operations .… more
- Public Storage (Plano, TX)
- …and refining prompts for Gen AI models + 7+ years of experience in supporting Contact Center Operations , including CCaaS platforms, IVR, CTI and WFM Tools. ... Exchange. **Job Description** We are seeking a seasoned Sr. Manager of Contact Center Technical...communicate the product vision and roadmap in partnership with operations and technology leaders, staying ahead of industry trends… more
- Capital One (Mclean, VA)
- Senior Manager , Security Operations Center ...for a position, and you require an accommodation, please contact Capital One Recruiting at ### or via email ... our team is seeking a dynamic and experienced **Senior Manager of GSOC Operations ** to lead the...the day-to-day functions of Sentry, our 24/7/365 Global Security Operations Center (GSOC). This operational anchor of… more