- Stony Brook University (Stony Brook, NY)
- …Team at ###@interfollio.com or ###. For questions regarding this position, please contact Jamie Friede at ###. Special Notes Non-Tenure Track position. FLSA Exempt ... soon as possible. Campus Description Long Island's premier academic medical center , Stony Brook Medicine represents Stony Brook University's entire medical… more
- Shannon Health (San Angelo, TX)
- CT Technologist Explore Career Opportunities at Shannon Medical Center - Where Compassion Meets Excellence Shannon Medical Center is seeking dedicated and ... Our Team as a CT Tech at Shannon Medical Center ! Experienced and New Graduates are invited to apply....patients' lives. While you'll be working with cutting-edge CT technology , your greatest asset will be your ability to… more
- National Veterinary Associates (Great Falls, MT)
- Managing Veterinarian Big Sky Animal Medical Center - Great Falls, Montana Big Sky Animal Medical Center , located in scenic Great Falls, Montana, is seeking a ... holiday rotations as needed) Serving as a point of contact for medical and client-related questions Assisting in evaluating...to apply and join the Big Sky Animal Medical Center family. National Veterinary Associates is a leading global… more
- AdventHealth (Orlando, FL)
- …**Work Hours/Shift: Days Shift** **You Will Be Responsible For:** + Strong understanding of Contact Center technology + Can effectively display knowledge as ... a Subject Matter Expert (SME) on Contact Center Enterprise Applications + Displays expertise in understanding the business needs and working to provide technical… more
- DXC Technology (Plano, TX)
- …and special projects/analysis- both internal and client facing + Lead and support contact center technology launches and upgrades representing the business ... **Job Description:** DXC Technology (NYSE: DXC) helps global companies run their...Job Functions:** + Oversees the day-to-day operations of the contact center operations Workforce Management team supporting… more
- Kyndryl (Oklahoma City, OK)
- …and implement customer experience (CX) transformation strategies. + Drive modernization of contact center technology platforms, including cloud-based CCaaS ... to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in… more
- Mass Markets (Wichita, KS)
- …requests, providing solutions, or upselling when opportunities arise. You'll use the latest contact center technology and customer experience strategy. As a ... vary by site and project. This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced in customer service… more
- HCA Healthcare (Nashville, TN)
- …you to be a part of our team. **Job Summary and Qualifications** The Manager of Contact Center Technology serves as the technical resource manager for CSO ... Contact Center Technology and maintenance efforts. This position assists the Director of Contact Center Technology in providing leadership for our… more
- Walmart (Bentonville, AR)
- …members adhere to these standards. 11. Technology proficiency: Familiarity with contact center technology , such as computer telephony integration (CTI) ... have the ability to adapt to changing priorities, processes, and technology in a fast-paced contact center environment. 6. Time management: You have strong… more
- American Airlines (Dallas, TX)
- …organization, including Customer Experience Innovation and Delivery, Reservations, Service Recovery, and Contact Center Technology , as well as with Finance ... you'll love this job** + This job is a member of the Contact Center Planning, Analysis and Operations Team within the Customer Experience Division, which is… more
- USAA (San Antonio, TX)
- …management skills. **What sets you apart:** + Possesses high level knowledge of the contact center technology stack (SBCs, SIP, call recording, IVR, etc.) ... and impactful. **The Opportunity** As a dedicated Director, Digital/Technical Product Management- Contact Center Technologies, you will lead a team of Digital/… more
- GE Appliances, a Haier company (Louisville, KY)
- …contact resolution (FCR), and CSAT. **Remote Workforce Enablement (10%):** + Manage the contact center Digital Technology team, consisting of an IT leader ... and execute an enterprise AI strategy across all areas of our contact center organization-including Service, Home Delivery, Parts, Builder Support,… more
- Catholic Health (Buffalo, NY)
- …and positive environment for the Contact Center . Because the Contact Center is a technology -dependent department, the Trainer must demonstrate ... is responsible for developing and delivering training programs for Contact Center personnel. Trainers will develop curriculum...competence to operate across various technology platforms. The Trainer must exhibit strong dedication to… more
- USAA (Tampa, FL)
- …decision-makers. **What sets you apart:** + Accomplished leader with expertise building a large contact center + Advanced technology skills using AI or IVR ... technology in a contact center environment + Experience building, developing, and growing teams through transformation and modernization + Strategic… more
- Mass Markets (Savannah, GA)
- …? In this position, you will resolve customer service calls using modern contact center technology and customer experience strategy. When opportunities ... brands in the world as an expert on products, technology , and business process. Our Call Center ...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- The Walt Disney Company (San Antonio, TX)
- …and/or experience with other CRM platforms. + Project management experience in a contact center or technology -driven environment. + Airtable management ... work and determination. **Job Summary:** The Program Manager - Agent Technology Optimization will lead the management, enhancement, and continuous improvement of… more
- Amazon (Tempe, AZ)
- …Qualifications - 2+ years of experience managing a high-volume contact center . - Strong understanding of technology , software, and tools, including ... care and 24/7 virtual services, enhancing the patient experience through advanced technology . However, the company recognizes that much work remains in healthcare… more
- CVS Health (Harrisburg, PA)
- …serve as the AI Subject Matter Expert (SME) and Business Product Owner for contact center technology supporting the Retail Customer Care organization. In ... You will be responsible for leveraging advanced AI skillsets to optimize contact center technology , with a strong emphasis on prompt engineering to… more
- Leidos (Gaithersburg, MD)
- …platforms. The Senior Technical Project Manager will be responsible for managing contact center technology solutions, driving program operations, leading ... ensuring FedRAMP compliance and federal standards are met. + Manage Contact Center technology deployments (NICE CXone or Amazon Connect) including… more
- Capgemini (El Paso, TX)
- …of consulting experience** or other relevant experience related to successful delivery of Contact Center Technology Solution involving Amazon Connect for ... to 10 years of experience working in multi-client BPO provider** with Contact Center Technology platforms predominantly having worked on **Amazon Connect,**… more
