- Unknown (Quincy, MA)
- …The successful candidate will be responsible for developing and driving the technology strategy , including solution offerings, pricing, and go-to-market content. ... Solutions Leader About the Company Top-ranked academic medical center Industry Hospital & Health Care Type Non Profit...and external partners, serving as the primary point of contact for customers, and ensuring that technology … more
- Unknown (Palo Alto, CA)
- …and underwriting skills are essential, as is familiarity with healthcare services and contact center exposure. The ideal candidate will have excellent executive ... & Acquisitions About the Company Innovative provider of safety-focused AI technology for healthcare applications Industry Hospitals and Health Care Type Privately… more
- Mass Markets (Killeen, TX)
- …solutions, or upselling when opportunities arise. You'll use the latest contact center technology and customer experience strategy . As a highly trained ... vary by site and project. This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced in customer service… more
- Mass Markets (Savannah, GA)
- …this position, you will resolve customer service calls using modern contact center technology and customer experience strategy . When opportunities arise, ... brands in the world as an expert on products, technology , and business process. Our Call Center ...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Deloitte (Hermitage, TN)
- …desktop applications such as Salesforce, SreviceNow, Oracle, or SAP. + Experience with contact center technology strategy , multi-channel routing, ... may be available Preferred : + Experience leading Amazon Connect and other Contact Center as a Service (CCaaS) solution implementations, including integrations… more
- GE Appliances, a Haier company (Louisville, KY)
- …an enterprise AI strategy across all areas of our contact center organization-including Service, Home Delivery, Parts, Builder Support, Direct-to-Consumer ... frameworks. Relocation Assistance Available. **Position** Director, Digital Innovations - Contact Center AI Strategy &...and CSAT. **Remote Workforce Enablement (10%):** + Manage the contact center Digital Technology team,… more
- Mass Markets (Killeen, TX)
- …is responsible for reaching out to open accounts using the latest contact center technology and ethical recovery strategy . Improve relations with open ... job paid training. Compensation is commensurate with experience. Prior contact center experience, experience in customer service,...to work each day. Essential Duties + Utilize various contact technology and recovery strategies to locate… more
- Amazon (Seattle, WA)
- …Amazon Web Services (AWS) is looking for experienced and motivated business-oriented technology leaders who possess a unique balance of business knowledge, effective ... enable various AWS teams to work collaboratively with the Generative AI Innovation Center and across teams About the team ABOUT AWS: Diverse Experiences Amazon… more
- Stanford University (Stanford, CA)
- Director for Digital Strategy and Library Technology **School of Medicine, Stanford, California, United States** Information Analytics Post Date Oct 30, 2025 ... care for Stanford School of Medicine and Hospitals. The Director for Digital Strategy and Library Technology will provide technical leadership and strategic… more
- Access Dubuque (Dubuque, IA)
- …performance across teams. This individual will bring deep expertise in customer experience strategy and contact center innovationΓCosomeone who not only ... Director of Contact Center Operations **Colony Brands, Inc.**...marketing catalog and e-Commerce companiesΓCois seeking a **Director of Contact Centers** to lead our customer experience strategy… more
- Capgemini (Chicago, IL)
- Capgemini Invent / frog - Contact Center Transformation - Senior Consultant At Capgemini Invent, we believe difference drives change. As inventive transformation ... or in-house defining marketing campaigns/strategies, customer segmentations, sales growth strategies, contact /service center expertise, or similar to help a… more
- Aspirus Ironwood Hospital (Wausau, WI)
- …include integration of additional areas. The VP provides system-wide leadership for contact center strategy , performance, and capability development, ... PATIENT SERVICE CENTER to join our NURSING CONTACT CENTER team! The Vice President (VP),...The VP provides system-wide leadership for Aspirus' patient service center strategy , performance, and capability development, ensuring… more
- Mass Markets (Mesilla, NM)
- …a globally expanding, industry-leading organization. We are looking for experienced call center contact tracing supervisors to support commercial and public ... range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact ...to report to work at one of our physical contact center locations. To be considered for… more
- HCA Healthcare (Nashville, TN)
- …you to be a part of our team. **Job Summary and Qualifications** The Manager of Contact Center Technology serves as the technical resource manager for CSO ... Contact Center Technology and maintenance...Contact Center Technology and maintenance efforts. This position...and timeliness of work to implement the Parallon CSO strategy . + Manage DevOps process and resources. Implement best… more
- Mass Markets (Killeen, TX)
- …Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Leidos (Indianapolis, IN)
- …the way we do business. The Leidos Civil team is seeking an accomplished ** Contact Center Content Specialist** to join our federal-agency omni-channel contact ... enhancements. Your responsibilities will include crafting, refining, and assessing contact center -specific content, along with creating engaging training… more
- Capgemini (New York, NY)
- Capgemini Invent - Contact Center - Senior Consultant At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend ... product management, and/or internal consulting with a focus on customer service, contact center , or service operations transformation. + Proven ability to… more
- Public Storage (Plano, TX)
- …Stock Exchange. **Job Description** We are seeking a seasoned Sr. Manager of Contact Center Technical Solutions to support the strategic roadmap and hands-on ... implementation of advanced contact center technologies, with a strong focus...bias detection, and risk mitigation strategies. + **Innovation & Strategy ** : Collaborate with steering committee and business … more
- Insight Global (Atlanta, GA)
- …Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements * Proven experience in contact center technology (design, migration, or ... About the Role Our client is undertaking a major contact center transformation, migrating from Avaya to...Responsibilities * Lead solution architecture for contact center migration, ensuring alignment with enterprise strategy .… more
- Amazon (New York, NY)
- …business. The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve ... in the software or Internet industries experience - 5+ years of contact center experience Preferred Qualifications - 5+ years of infrastructure… more
