- Rubrik (Palo Alto, CA)
- …management, Rubrik empowers enterprises to simplify and secure their digital infrastructure. As **Sr. Manager , CXO Customer Advocacy ** , you will shape and ... without direct authority. **Preferred Qualifications** + Background in technical customer success, presales engineering, developer advocacy , or technical… more
- M&T Bank (Williamsville, NY)
- …Quality Assurance Manager , you will lead a high-impact team within our Customer Advocacy division, focusing on the most critical and escalated customer ... Excellence:** Identify trends, recommend improvements, and implement solutions that elevate customer advocacy and reduce risk. + **Collaborate Across… more
- US Marine Corps (Arlington, VA)
- …functioning smoothly and effectively. Responsibilities The primary duties of the Family Advocacy Program Manager are: Serve as the Program Manager ... quality control and day-to-day supervision of FAP program elements: Victim Advocacy , Prevention and Education, New Parent Support, Clinical Services, Case… more
- Blue Cross and Blue Shield of Minnesota (Eagan, MN)
- …protected characteristic. Blue Cross and Blue Shield of Minnesota Position Title: Care Advocacy Case Manager RN - Bilingual Spanish Location: Remote Career Area: ... review, case and disease management processes, skill sets and tools. Care Advocacy Health Coach is responsible for answering customer questions pertaining… more
- B&H Photo (New York, NY)
- …low-attitude environment. Make your move to B&H today! Job Overview: The Customer Advocacy Associate's role requires someone that can efficiently analyze ... customer feedback, accurately categorize the feedback, correspond with customers...+ Escalate any concerns or issues to the appropriate manager / supervisor when required + Assist in documenting… more
- Subaru of America (Coppell, TX)
- …work week. + Must be available to work flexible hours in accordance with the Customer Advocacy Department phone schedules. + Contact Center is opened: + Mondays ... our customers. SUMMARY Leads delivering strategic coaching initiatives to Customer Advocates through side-by-side observations, coaching sessions, experience reviews,… more
- Public Consulting Group (WI)
- …Strong verbal and written communication skills in formal and informal settings, including customer service + Critical thinking for the sake of problem solving and ... identifying process improvements + Detail-orientation + Ability to work independently and within a team. + Demonstrates initiative + Comfortable using Microsoft Office applications, including Excel, Word, and Outlook. Skill with Microsoft Power Automate and/or… more
- Google (New York, NY)
- Data Transformation Lead, Government and Advocacy _corporate_fare_ Google _place_ New York, NY, USA; Washington DC, DC, USA **Mid** Experience driving progress, ... products (eg, Demand-Side Platforms (DSPs), Google Analytics, Google Cloud, Tag Manager ), and with data warehouses, Data Management Platforms (DMPs), Customer… more
- Vistra (Irving, TX)
- …markets and across all brands. This role is responsible for assisting the Sr. Manager , Customer Advocacy Services in delivering on established public ... contribution tax letters *Coordinate and support on-site agency education events and customer intake events *Manage Customer Advocacy Services promotional… more
- ADP (MI)
- …elevate customer learning, networking, and storytelling at events. + Lead ** customer advocacy and loyalty programs** including Customer Awards, reference ... **WorkForce Software, an ADP company, is hiring a Sr. Customer Engagement and Experience Manager ** Applications for...empower clients throughout their journey - from onboarding to advocacy . This role sits at the intersection of content… more
- CoStar Realty Information, Inc. (Arlington, VA)
- …teams** to implement lifecycle campaigndashboards and establish shared metrics. + **Champion customer advocacy ** , partnering with Customer Success to ... Customer and Lifecycle Marketing Manager Job...customer base-spanning onboarding, adoption, cross-sell, upsell, renewal, and advocacy . This role sits at the intersection of data,… more
- Intuit (San Diego, CA)
- …customers achieve maximum value from the Intuit Enterprise Suite (IES). As a **Group Manager of Customer Success Management** , you will lead a large-scale ... and mentor a distributed team of 100+ CSMs through Manager 2s and Manager 1s. + Build...to enable growth and prioritize high-ARR and multi-entity customers. ** Customer and CSM Experience & Advocacy ** +… more
- ManageCasa Inc. (San Francisco, CA)
- Customer Success Manager Location: San Francisco...customers see increasing ROI and value over time. 6. Customer Advocacy & Feedback + Encourage happy ... Position Summary We are looking for a proactive, metrics-driven Customer Success Manager (CSM) to own the...lifecycle from onboarding and adoption to renewals, upsells, and advocacy . You'll be the trusted partner who ensures customers… more
- Intuit (San Diego, CA)
- …drive a highly effective and efficient organization, through the removal of waste, eliminating customer friction and driving customer advocacy . Our end to ... innovative places to work year upon year. As Group Manager of Intuit's Customer Experience team, you...continuous resolution of pain points impacting overall experience and advocacy . + Participate in cross-functional teams and sprints to… more
- Eaton Corporation (Fayetteville, NC)
- Eaton's ES AMER ARS PDCAD division is currently seeking a Customer Service Manager . This position is ONSITE Monday-Friday 8:00am-5:00pm at our Fayetteville NC ... be provided, if needed. The primary function of the Customer Service Manager is to plan and...Maintain consistent interaction with other plant functions to balance advocacy for customer needs with thoseneeds of… more
- TE Connectivity (CA)
- …and tactical initiatives as needed **Short Description** **Main Responsibilities:** 1. ** Customer Advocacy ** + Frequent engagement with assigned customer ... Sr. Manager , Customer Programs - Remote Posting...Sr. Manager , Customer Programs - Remote Posting Start Date: 11/18/25...more connected world.** Job Description: **Job Overview** **Sr. Manager , Customer Programs** At TE, you will… more
- Nutanix (Durham, NC)
- …seizing opportunities for growth and advancement in a dynamic market. **About the Team** The Customer Experience Manager role will be part of a newly formed team ... Exceptional communication and relationship-building skills, with a focus on advocacy for customer needs. + Customer...team-specific guidance and norms will be provided by your manager . The pay range for this position at commencement… more
- BD (Becton, Dickinson and Company) (Franklin Lakes, NJ)
- … Customer Notification of Change (CNC) letters and manage follow-up inquiries Customer Advocacy & Communication + Address quality and technical requests with ... **maker of possible** with us. Position Overview We're looking for a dynamic Customer Quality Manager to join our MDS-B2B team! In this pivotal role, you'll be… more
- Qualtrics (Provo, UT)
- …executives at our customer organizations to drive program governance, build customer advocacy , and generate program success stories through both virtual and ... over 5,000 people across the globe who think that's work worth doing. **Senior Manager , Customer Success - Public Sector** **Why We Have This Role** As a Senior … more
- Fortive Corporation (CA)
- Job Description POSITION SUMMARY The Customer Success Manager is tasked with leading proactive customer engagements, fostering exceptional customer ... positive outcomes in customer health, retention, and advocacy within their territory. This territory-based role requires the...in customer health, retention, and growth. The Customer Success Manager is responsible for securing… more