- AltaGas (Springfield, VA)
- **Job Description** **Position Summary** The Customer Experience Analyst reports to the Manager, Customer Experience and will support the utility's ... (VoC) analytics, and insight generation into a unified view of the customer experience . This role is responsible for capturing and analyzing customer … more
- Entergy (New Orleans, LA)
- …ultimately positioning the organization as the premier utility in the market. The Customer Insights Analyst is responsible for collecting and analyzing ... that inform strategic decisions and drive improvements to the customer experience . The Analyst will...with various departments to align on customer experience goals and initiatives. + Communicate insights … more
- Compass Group, North America (Charlotte, NC)
- …+ Participates in internal activities and initiatives designed to improve the customer experience . + Works with external customers to resolve moderately ... hybrid role of analytical dashboards / analytics to leverage insights into actionable outcomes for financial growth and management...work experience required. + 3+ years of experience in account management support or customer … more
- Antech Diagnostics (Loveland, CO)
- … into business performance, agent productivity, quality assurance, workforce management, and customer experience . The analyst will work extensively with ... training and budget.** **Job Purpose/Overview** The Call Center Data Analyst delivers on the Antech Customer Service...analytics, ideally within a call center environment. + Proven experience operating effectively as a sole data analyst… more
- Pep Boys (Bala Cynwyd, PA)
- …deliver actionable insights that improve sales, margin, inventory health, and customer experience . The Analyst collaborates closely with merchandising, ... week, from our Bala Cynwyd, PA office. Position Summary The Assortment Analyst supports data-driven merchandising decisions that optimize product assortments at the… more
- Love's Travel Stops & Country Stores (Oklahoma City, OK)
- …providing effective solutions, and partnering with internal teams to enhance the overall customer experience . Additionally, the analyst will gather and ... Love's!** Our Truck Care Support team is seeking an Analyst to deliver exceptional technical assistance to customers using...interpret customer feedback, ensuring valuable insights are communicated to the product development team. **Job… more
- Nordstrom (Seattle, WA)
- …operations, strengthening inventory integrity and driving operational speed to enhance the brand and customer experience . The Data Analyst III will be a ... and insights for Nordstrom's Supplier Operations Organization. The Data Analyst III will provide ongoing data support, performance analyses and storytelling,… more
- Americor (Irvine, CA)
- …to meet service level agreements (SLAs), improve efficiency, and enhance the overall customer experience . The Senior WFM Analyst will be responsible ... a highly skilled and experienced Principal Workforce Management (WFM) Analyst to join our team. The ideal candidate will...for leading complex analysis, providing strategic insights to leadership, and working harmoniously with the Workforce… more
- Insight Global (Midlothian, VA)
- …Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements * 1-3 years for customer service/liaison/ analyst experience . * ... Description Insight Global is seeking a detail-oriented and professional Customer Service Representative (CSR) to support our pharmaceutical client. This role… more
- NJM Insurance (Trenton, NJ)
- …opportunity!" Overview NJM Insurance Group's Claims Analytics Department is seeking a Claims Insights Analyst Intern (the official NJM Title is Business ... Insights Analyst , Intern). This role will work with various levels...decisions that improve efficiency, reduce operational friction, and enhance customer experience . RESPONSIBILITIES: + Review and report… more
- FirstBank PR (San Juan, PR)
- Senior Business Analyst (Market Research) Customer Experience Strategy Department - FirstBank PR Our Company At FirstBank PR, we strive to be a trusted ... communication and storytelling skills, ability to turn data into clear, compelling insights . . Familiarity with customer experience frameworks (NPS,… more
- Themis Insight (Fort Meade, MD)
- …guide documentation for analyzing legal and policy documents. + Familiarity with customer authorities demonstrated with practical experience . + Innovate ways to ... Themis Insight solves difficult business, IT, and analytic problems...requirements, and/or machine-readable rules that enable compliance automation. Individual Capabilities/ Experience Required: Rules Analyst Level 0: +… more
- Insight Global (Blue Ash, OH)
- …and experience variations to enhance agentic commerce performance. * Insights Development & Reporting * Build and maintain custom dashboards and reports ... * Strong analytical mindset with ability to derive actionable insights from data. * Experience working with...user experience and business outcomes. * Passion for emerging technologies and their potential to improve customer … more
- Insight Global (Roseville, MN)
- …SAP functions, compliance with governance standards, and supports program leadership with actionable insights . The analyst will leverage SAP modules (FI, CO, PS) ... problems proactively. - Technical Tools: Proficiency in SAP navigation, and Coupa experience . - Communication: Ability to translate financial insights into… more
- Insight Global (Brentwood, TN)
- …and relational databases * Ability to clearly communicate customer data insights to various audiences, including leadership * Experience with Retail Point ... manage a direct report * Collaborate cross-functionally to identify customer data needs and deliver insights , dashboards,...Word) * Fluent in English (read, write, speak) * Experience working with Customer Data * Familiarity… more
- Insight Global (Irving, TX)
- …program by identifying, designing, and supporting Salesforce-driven solutions that enhance customer experience and operational efficiency. This individual will ... Insight Global is looking for a Salesforce Business Analyst will play a critical role in advancing the...service or contact center environment. * 4+ years in customer experience in a contact center environment.… more
- Insight Global (Tempe, AZ)
- …and Requirements - Must be comfortable working onsite 5 days per week - 2+ years of experience as a Data Analyst - 2+ years of experience with Power BI, ... Description Our client is looking for a Sr. Data Analyst to join their team. The Sr. Data ...and maintain datasets, dashboards, and reports to deliver actionable insights that inform strategic and operational decisions. * Conduct… more
- Insight Global (Omaha, NE)
- …KYC Day to Day: Insight Global is seeking a highly skilled Treasury Analyst I. This position will support the daily wire activities and Know Your Customer ... This role will also be responsible for maintaining a customer centric culture in which continuous improvements opportunities are...Insight Global is seeking a highly skilled Treasury Analyst I. The Treasury Analyst will support… more
- Insight Global (Fayetteville, NC)
- Job Description Insight Global is hiring for *multiple locations across Stuttgart & Ramstein, Germany, Molesworth, UK, Yokosuka, Japan, Juneau Alaska, Honolulu ... join our team. As a Field Service Representative (FSR) Analyst , you will be on the front lines assisting...enterprise while ensuring the customers' continued success. These are customer facing roles that require strong communication and attention… more
- Insight Global (Mount Laurel, NJ)
- …years experience as a bank teller or customer service rep in banking - Experience as an AML alert analyst -Recent graduate with a passion to enter the ... join our Financial Crime Risk Management (FCRM) team as a Tier 1 AML Alert Analyst . This role is part of a newly established Center of Excellence focused on… more