- UGI Corporation (Charlotte, NC)
- Customer Experience Lead Location: Charlotte, NC, US, 28217 Workplace Environment: Hybrid Company: AmeriGas Propane, Inc. Requisition Number: 26983 When you ... from 1,800+ distribution points across the United States. Position Summary The Customer Experience Team Lead demonstrates strong peer leadership skills and… more
- Crate & Barrel (Northbrook, IL)
- …for a driven professional with an inclusive mindset to join our team as a Project Lead , Customer Experience The Customer Experience (CX) Project ... to work remotely on Fridays. A day in the life as a Project Lead , Customer Experience + Customer Journey Mapping: Develop, visualize, and maintain… more
- ManpowerGroup (Alpharetta, GA)
- Our client, a dynamic leader in customer engagement, is seeking a Customer Experience Planner and Operations Lead to join their team. As a Customer ... -obsessed approach, which will align successfully in the organization. **Job Title:** Customer Experience Planner and Operations Lead **Location:**… more
- Tompkins Community Bank (Batavia, NY)
- …for answering escalated calls from all channels for all bank products utilizing experience and advanced knowledge to addresses complex customer inquiries and ... and ability to explain most complex matters to ensure customer satisfaction and retention. Mentors new team members and...and promotes commitment to providing a best in class experience for our internal and external customers + Maintain… more
- EchoStar (El Segundo, CA)
- …initiatives that strengthen relationships, reduce churn, and enhance the overall customer experience . This role turns strategy into coordinated execution ... review channels to strengthen brand reputation and trust + Lead root cause analysis to identify gaps and drive...(or equivalent experience ) + 3+ years of experience in customer experience , lifecycle… more
- Wells Fargo (Chandler, AZ)
- … customer service delivery to affluent customers balancing credit quality with customer experience + Lead complex initiatives with broad impact ... appropriate credit line requests + Expert communication skills ensuring best in class customer experience and proactively address customer needs to customize… more
- DoorDash (Louisville, KY)
- …while sharing learnings with leadership to develop solutions improving the merchant and customer experience + Lead negotiations to structure industry-leading ... mile logistics, it is the job of the Merchant Lead to grow our selection, increasing customer ...about you because + You have 3+ years of experience in a closing sales role or related … more
- Humana (Indianapolis, IN)
- …maintaining the product roadmap for AEP capabilities, aligned with enterprise goals and customer experience strategies + Lead agile product development ... **Cross-Functional Collaboration** + Partner with marketing, engineering, data, and customer experience teams to ensure seamless implementation and… more
- Sylvan Learning (Holland, OH)
- …for teaching staff and manages Center operations, ensuring a high quality personal customer experience . The Lead Teacher communicates staff performance, ... is an opportunity to enhance the student and teacher experience at Sylvan Learning Center. The Lead ...* Coaching skills * Strong analytical, problem solving, and customer service skills * Strong organizational skills; Proven ability… more
- Kohl's (Rockwall, TX)
- …+ Support and partner with other associates on merchandising incoming product focusing on customer experience All Lead roles at Kohl's are responsible ... About the Role As Operations Lead you will be an expert in all...deliver speed of service transactions while creating a compelling customer experience + Follow and ensure others… more
- Kohl's (Lubbock, TX)
- …Support and partner with other associates on merchandising incoming product with a focus on customer experience All Lead roles at Kohl's are responsible ... About the Role As Merchandising Lead you will execute sales floor merchandising, pricing...sales floor merchandising, pricing and recovery, and deliver excellent customer service. As an expert in your assigned departments,… more
- Wolters Kluwer (Tampa, FL)
- …the development and implementation of scalable customer success processes for enhanced customer experience that lead to customer product adoption, ... partnerships with Sales, Product, Marketing, and Support to ensure a seamless customer experience . + Lead , mentor, and grow employee capabilities for a… more
- Fortive Corporation (Pittsburgh, PA)
- …people fairly and with dignity. We are seeking an experienced and dynamic Sr. Director, Customer Experience to lead our customer -facing customer ... Work closely with Product and Engineering teams to provide customer feedback and influence product roadmaps. 7. Lead...Establish and monitor key performance indicators (KPIs) for the customer experience teams, ensuring high standards of… more
- Crate & Barrel (Jackson, NJ)
- …for advancement on the sales team. A day in the life as a Team Leader, Customer Experience & Outreach + Lead designated functional team and manage associate ... mindset to join our team as a Team Leader, Customer Experience & Outreach Your upbeat attitude...of the Assistant Store Leader, Design & Trade you lead your team to meet daily sales goals -… more
- Crate & Barrel (Portland, OR)
- …for advancement on the sales team. A day in the life as a Team Leader, Customer Experience & Outreach + Lead designated functional team and manage associate ... design, then join the team as a Team Leader, Customer Experience & Outreach Your upbeat attitude...of the Assistant Store Leader, Design & Trade you lead your team to meet daily sales goals -… more
- Intuit (Mountain View, CA)
- …+ Partner across Marketing, Engineering, and BU Product teams to deliver an integrated customer experience ecosystem. + Lead the evolution of experimentation ... + 10+ years' experience in Martech, product management, or digital customer experience leadership roles in technology-driven businesses. + Proven track… more
- PennyMac (St. Louis, MO)
- …homeownership through the complete mortgage journey. A Typical Day The Assistant Vice President Customer Experience will lead multiple teams and monitor ... to customers while maximizing employee production and quality. As the AVP Customer Experience you will monitor workflows and queues to ensure service levels are… more
- The Walt Disney Company (New York, NY)
- …to agent assist tools and predictive analytics - all with the goal of enhancing the customer support experience . **As a Lead ML Engineer, you will be ... Entertainment and ESPN Product & Technology** is seeking a ** Lead Machine Learning Engineer** with a passion for cutting-edge...for cutting-edge AI to drive impactful solutions in the Customer Support domain. This role offers the opportunity to… more
- Gilead Sciences, Inc. (Foster City, CA)
- …datasets + Proven ability to develop personalized content strategies across channels + Experience in customer journey mapping and CRM/web journey design + ... leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader...role.** **What You Bring** + Passion for creating meaningful, customer -centric digital strategies + Journey design mindset that has… more
- ManTech (Doral, FL)
- **MANTECH** seeks a motivated, career and customer -oriented **User Experience Lead ** to join our team in **Doral, FL** . **Responsibilities include but are ... design to create, manage and optimize the client's User Experience for all deployed systems. + Analyze IT telemetry...humans and technical sensors to aid in improving User Experience . Develop and employ insights gathered from analysis to… more