- Novo Nordisk Inc. (Plainsboro, NJ)
- …compliant with relevant government regulations and has a strong customer orientation that achieves effective recruitment outcomes consistent with organizational ... compliant with requirements Oversees and manages requests for information, audits and/or retention requirements Owns and advises on TA related policies Represents US… more
- Venture Logistics (Grand Rapids, MI)
- …consistent, responsive, and proactive service experience that promotes customer satisfaction, retention , and advocacy. The Manager of Customer Experience ... challenge, we'd like to meet you. POSITION SUMMARY The Manager of Customer Experience is responsible for... satisfaction metrics such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), retention rates, and service… more
- DC Farmers Co-Op (Roseburg, OR)
- …as the primary point of contact in cooperation with the General Manager for recruitment, personnel issues, retention strategies, benefits administrator, and ... HR Payroll Manager Douglas County Farmers Co-op Salary $55,000 per...phone systems. Must maintain strict confidence of all sensitive customer and employee information. Other Functions: Troubleshoot office equipment… more
- USAA (Phoenix, AZ)
- …Drive, Phoenix, AZ location will work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of ... It is all about learning and growing. Our Insurance Customer Service role may be a new career for...onsite days are settled between each employee and their manager . Military veterans and spouses are highly encouraged to… more
- Rippling (New York, NY)
- …@Rippling.com addresses. About the role We're looking for an action-oriented, growth-minded Sales Manager with a proven track record of success to lead our hybrid ... US-based Account Management team. As first line manager , you will coach and develop Account Managers in...will coach and develop Account Managers in a horizontal customer segment. You will lead your teams to meet… more
- USAA (San Antonio, TX)
- … Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of ... is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for...onsite days are settled between each employee and their manager . Work schedules will vary and may include some… more
- Primavera Online High School (Chandler, AZ)
- …effectively, both verbally and in writing. Maintain positive and proactive customer service in all aspects of communication, both internally and externally. ... Prioritize work and handle multiple tasks while working independently. Display excellent planning and organizational skills. Work under pressure, pay attention to detail, meet deadlines and deal with difficult situations while maintaining composure,… more
- Lilt (Indianapolis, IN)
- …and advocating for customers' interests within the organization, we drive customer retention and foster long-term partnerships. Through continuous education, ... of employment. What You'll Do LILT seeks an experienced Customer Success Manager passionate about customer...and best practices. This role is instrumental in driving customer retention and growth, as well as… more
- USAA (Colorado Springs, CO)
- …Customer Service Representative, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property ... It is all about learning and growing. Our Insurance Customer Service role may be a new career for...onsite days are settled between each employee and their manager . We have various schedules ranging from 8:00 am… more
- Braze (Austin, TX)
- …like a place where you can thrive, we can't wait to meet you. As a Strategic Customer Success Manager you will work closely with some of the world's best known ... DO Own and assume ultimate responsibility for client renewals, retention and net retention targets for your...Account Executives, taking a lead role to ensure excellent customer experience and commercial alignment Drive feature adoption by… more
- Closinglock (Austin, TX)
- …about our company. About the Role We're seeking a tech-savvy, proactive and organized Digital Customer Success Manager (CSM) to support and grow a large book of ... through scalable processes and digital touchpoints. If you're passionate about building customer relationships and directly impacting retention and growth, enjoy… more
- CarNow (Raleigh, NC)
- A Customer Success Manager (CSM) is the primary point of contact for our dealer accounts, ensuring their success and satisfaction throughout the entire ... customer journey-from pre-launch activities to long-term retention . The CSM plays a key role in managing pre-launch activities, product launches, training… more
- Midwest Peterbilt Group (Gretna, NE)
- …Road Warrior Job Shift Day Job Category Management Description The Regional Sales Manager ensures customer retention and profitability by hiring, training, ... and measuring the performance of truck salespeople and establishing customer -focused sales standards. Major Duties and Responsibilities Planning Duties Collaborate… more
- Nexthink (Salt Lake City, UT)
- …Nexthink has 9 offices worldwide. Job Description This role is to support growth and customer retention in North America and will be responsible for a portfolio ... manager , participate in quarterly business reviews with key customer stakeholders to communicate progress against the success plan...and reliable. Qualifications 5+ years of experience as a Customer Success Manager working in the Software… more
- London Stock Exchange Group (New York, NY)
- Job Description Summary Customer Success Managers (CSMs) connect our most strategic clients to LSEGs portfolio of software & desktop solutions. This specialist plays ... define business outcomes and craft a comprehensive success plan to include customer objectives, partners, achievements, risks and metrics needed to achieve them.… more
- Venn (New York, NY)
- …software; we're redefining how people experience home. About the Role As a Senior Customer Success Manager , you will serve as the primary point of contact ... project management skills to drive process and overall client satisfaction & retention Requirements: 5+ years of experience managing customer relationships in… more
- Dow Jones & Company, Inc. (New York, NY)
- Job Description: About the role: Our corporate subscriptions team is seeking an Account Manager to drive customer retention and revenue expansion. This role ... Address customer concerns and challenges proactively to drive future retention and growth Achieve individual revenue targets Gather customer feedback… more
- ZoomInfo Technologies LLC (Vancouver, WA)
- …ZoomInfo is growing and looking to add talented and passionate people to our Customer Success team! This individual will drive product adoption, retention , and ... growth by delivering high levels of business value, and cultivating deep customer relationships with some of the world's most iconic companies currently using… more
- Heidi Health (New York, NY)
- …exceptional Customer Success Managers to help us get there. What you'll do: As a Customer Success Manager at Heidi, you'll own the end to end customer ... diverse customer segments, helping clinicians adopt and love Heidi. Own customer outcomes: Be the strategic partner for a portfolio of Heidi's customers,… more
- PubMatic (New York, NY)
- About the Role: Customer Success Managers (CSMs) are the primary owners of PubMatic's global Publisher base. As a CSM, you would develop strategic partnerships with ... and advisors who achieve results. You would report into the Director of Customer Success, who oversees the broader regional Publisher portfolio. Our Team: From the… more
