- Daiichi Sankyo, Inc. (Bernards, NJ)
- …processes related to Veeva CRM as it pertains to Omnichannel Marketing Team and Other Sales related functions.- Implementation: Identify opportunities for process ... new upgrade releases in Veeva CRM and partner with customer to evaluate and implement as needed. Responsible for...evaluate and implement as needed. Responsible for the Help Desk operational guidance and support related to application tickets,… more
- Boscov's Department Store, LLC (Exton, PA)
- Cash Office/ Customer Service Desk Associate Bring your...for a Cash Office/ Customer Service Desk Associate to join our retail team . Job ... Answering questions related to the register Responsibilities of the Customer Service Associate portion include: + Provide...package. As a Full-Time member of our retail operations team , you will be eligible to receive: + Comprehensive… more
- TekSynap (Colorado Springs, CO)
- …**Overview** We are seeking a CSD Helpdesk Technician to join our team . The Customer Service Desk (CSD) Helpdesk Technician serves as the primary IT ... Proficiency in troubleshooting diverse technical issues + Strong communication and customer service skills + Ability to coordinate with various stakeholders to… more
- ManTech (Stennis Space Center, MS)
- **ManTech** seeks a motivated, career and customer -oriented ** Service Desk Manager** to join our team in the **Stennis, MS area** . In this role you will ... service delivery opportunities and issues + Taking accountability for service desk performance, meeting customer expectations, and driving continuous… more
- Boscov's Department Store, LLC (Wilmington, DE)
- Customer Service Desk Associate Experienced ...are looking for Retail Customer Service Desk Associates to join our growing retail team . ... Customer Service Desk Associates- Use your Retail Sales background to launch...package. As a Full-Time member of our retail operations team , you will be eligible to receive: + Comprehensive… more
- TekSynap (Arlington, VA)
- …of Service Desk operational reports; + Represent the Service Desk team in a customer -facing role; + Liaise with the Contractor designated ... Excellent communication and teamwork skills. **Overview** We are seeking Service Desk Team Leadto join... supervisors. You will be a member of technical team where excellent customer service … more
- ManTech (Doral, FL)
- **ManTech** seeks a motivated, career and customer -oriented **Lead** ** Service Desk Manager** to join our team in **Doral, FL** . **Responsibilities ... accessible, and relevant to the needs of the Enterprise Service Desk Team and customers... portals, chatbots, and other automation tools to enhance service desk efficiency and customer … more
- City of Detroit (Detroit, MI)
- …planning for hardware, software and infrastructure. Initiate, assign and resolve tickets using the service desk too. Provide Customer and Service ... at least three small to medium service desk projects * Work in a team ...administrator, while maintaining Service Levels * Provide Customer and Service Desk Analyst… more
- Extra Space Storage (Salt Lake City, UT)
- …and implement long-term strategies to grow and maintain the Service Desk function, balancing operational efficiency with a customer -centric approach. The ... team , managing complex incidents, providing performance feedback to Service Desk Supervisors and Service ...trained and updated on troubleshooting techniques, new technologies, and customer service skills. Lead initiatives to improve… more
- Georgia Systems Operations (Tucker, GA)
- …ensure that the business has modern up-to-date technology that meets their needs. The IT Service Desk team provides onsite, voice, and online support to ... Time Off Provides leadership and strategic direction for the Shared Services IT's Service Desk function, supporting GSOC, GTC, and OPC, ensuring customer… more
- CalSTRS (Sacramento, CA)
- …as an Information Technology Associate for a 12 month limited term assignment on the Service Desk Team . The IT Infrastructure and Operations Division manages ... to other levels of support. The Service Desk Analyst works as part of a team...report problems with IT systems. The Service Desk 's goal is to provide excellent customer … more
- Insight Global (New York, NY)
- …support. Each field office has their own Desktop techs and this role will be a part of the Service Desk team - this team is encompassed of a virtual Tier ... the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365,...or 9am -5PM. We are seeking folks who are customer service -oriented, high energy, professional, and eager… more
- CACI International (Oklahoma City, OK)
- Enterprise Service Desk Team Manager (Mid Shift) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret ... has an excellent opportunity for an experienced, self-driven Enterprise Service Desk (ESD) ** Team Manager**...technical or customer -related issues that may impact Service Desk operations, ensuring timely escalation and… more
- General Dynamics Information Technology (Arlington, VA)
- …Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Help Desk Support,Problem ... our differentiators. We are seeking a customer service centered Service Desk Specialist...a team that supports and operates 24x7x365 Service Desk . + Analyzes and recommends alternative… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft. Belvoir, VA) (TS/SCI)at SMX(View all jobs) (https://www.smxtech.com/careers/) Fort Belvoir, VA SMX is actively seeking a **Senior ... Help Desk Manager** for a full-time, on-site position at Ft....interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
- City of New York (New York, NY)
- …and skills. The Service Desk operates as a central service and support team , responding to incoming inquiries, troubleshooting, technical support and ... and onboard staff to ensure all can provide quality customer service on procurement, contracting and system...is consistent and directives are clear and concise between team members and Service Desk … more
- University of Michigan (Ann Arbor, MI)
- …Michigan Medicine annual competencies and maintains the highest level of customer service , confidentiality, data integrity, and compliance. **Required ... Customer Help Desk Tech Inter Apply...manner that consistently meets the organization's expectations for exemplary customer service ; strong communication and interpersonal skills;… more
- TEKsystems (Huntsville, AL)
- …Directory, Phone support, Technical support, Ticketing system, Help desk support, Service desk , Troubleshooting, Customer service , Vpn, Servicenow, ... Desk ,Windows, Customer Support,Active Directory,Phone support,Technical support,Ticketing system,Help desk support, Service desk ,Troubleshooting, Customer … more
- MPR Associates (Alexandria, VA)
- …engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team . If you are seeking a unique, ... an exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve...troubleshooting and decision making with an emphasis on superior customer service . + Proficient with Microsoft Windows… more
- Scotiabank (OR)
- …diverse, and high-performing culture. **Purpose** Lead and evolve the Global Employee Technology Service Desk team to deliver a world-class digital support ... Technology hub in Bogota. Join a purpose driven winning team that promotes creativity and innovation in a fast-paced...Desk environments. + 3-5 years of experience in customer service and working within IT environments,… more
