- IPC Systems (New York, NY)
- …products and making a significant impact on our clients' success. www.IPC.com TITLE: Customer Success Manager DEPARTMENT: Sales REPORTING TO: Regional Head of ... Customer Success Manager LOCATION: New York, NY ROLE TYPE: Full-time, H...customer support Be a point of contact for escalation and be able to de-escalate challenging situations -… more
- Schroders (New York, NY)
- Job Description Who we're looking for We're looking for an experienced service manager based at our New York office in Manhattan. The responsibility of the ... Management principles across Schroders globally. This role will report into the IT Service Management Manager . You will cover a range of ITSM processes, which… more
- Conversica, Inc (San Mateo, CA)
- The Customer Success Manager (CSM) is responsible for driving customer growth, adoption and success with Conversica. This individual must be comfortable ... customer signatories and project managing the implementation of the Conversica product/ service . Advise and oversee customer growth, training and development… more
- Extreme Reach (New York, NY)
- …XR is the place for you. Let's shape the future together! The Opportunity The Senior Customer Success Manager (SCSM), reports directly to the VP of Customer ... C-level, executive personas, decision-makers, relationship owners, etc. Create customized Customer Success plans for enterprise clients that dictate scheduled… more
- SPS-North America (Pittsburgh, PA)
- …pet insurance, EAP, tuition discounts and a 401K with company match. The Client Service Manager (CSM) provides leadership and functions as a working Supervisor ... oversee multiple sites or projects. The position is responsible for daily service delivery, employee management, overall customer satisfaction, and strict… more
- AMG Management Inc (Irvine, CA)
- The Bilingual Customer Service Representative will report to the Key Account Manager . The primary responsibility is to support our customers with orders in ... Spanish as needed. The role involves all aspects of customer service , sales management, and coordination with...telephonic contacts. Provides first call resolution to customers before escalation . Working in one or multiple skill sets over… more
- TD Bank Group (Manassas, VA)
- …degree or equivalent experience 3+ years relevant experience required (retail, customer service , and/or financial services industries) Business development ... to the execution and achievement of the team and the store's service customer experience targets by coaching/modeling appropriate attributes and behaviors;… more
- Goodwill Industries of Southern California (Los Angeles, CA)
- … Manager leads team to achieve established goals for sales, production, customer service , payroll, safety and expense control and closely collaborates with ... while maintaining established company standard operating procedures (SOP). Provide excellent service , engages with each Ambassador, customer and donor, while… more
- T-Mobile (MobileOne, LLC) (Bothell, WA)
- …with T-Mobile and uphold MobileOne's excellent reputation with the utmost standard of care Customer Service : *Interact with every customer and contribute to ... every sale while on the sales floor *Ensure best-in-class customer service experience by training, developing, monitoring...in constant contact with their supervisors when applicable; keep customer informed until the escalation is resolved… more
- TD Bank Group (Darien, CT)
- …Supervisory or leadership experience preferred Demonstrated ability to provide Legendary Customer Service Strong verbal and written communication skills Sales ... and platform bankers/and partners for effective referrals Leads and reinforces Customer service activities; Supporting Customers through challenging times and… more
- Arizona State University (Tempe, AZ)
- …basic computer programs including Microsoft Office Suite. Experience working in a tier-1 customer service environment with direct interactions with a diverse ... Job Profile: IT Support Manager 1 Job Family: IT Support Services Time...operating systems. Experience in an Information Technology and/or direct multi- service customer service environment. Experience… more
- Cantalician Center for Learning (Buffalo, NY)
- … point for complex technical issues; ensure timely resolution and excellent customer service for all staff. Microsoft 365 Administration: Oversee administration, ... holidays, and much more! SUMMARY OF DUTIES The IT Manager is a newly created leadership role responsible for...Recruit, hire, and oversee staff in key leadership and service roles. Review, approve, and ensure accuracy of direct… more
- Pennymac (Plano, TX)
- …Effectiveness - Maintains a positive attitude and proves exemplary internal and external customer service and teamwork Judgment - With the right information, is ... complete mortgage journey. A Typical Day The Pipeline Accounts Manager II ensures consistent delivery of a best-in-class client...and loan level problem solving. Provide prompt and efficient service to customer as liaison between Sales… more
- TD Bank Group (New York, NY)
- …audit team for an area of significant risk, complexity or scope People Manager role that generally manages a team greater than 5 Audit professionals/specialists ... & Experience: Undergraduate degree required 10+ years of relevant experience Customer Accountabilities: Develops, communicates and implements a holistic strategy for… more
- Nextech (Columbus, OH)
- …your career by joining Nextech today! What You'll Be Doing The Regional Service Manager (RSM) will be responsible for managing technicians and administrative ... team Communicate needs to field teams (Dispatchers, ASM's, Operations Manager , and VP's) Escalation point for callbacks...skills, both written and oral Deliver high level of customer service on a consistent basis Qualifications… more
- Bojangles (Elgin, SC)
- …WOW guest service with every interaction. Reduce R&M through proper manager walks, process execution, and timely escalation of opportunity were applicable. ... hospitality, our inclusiveness, and the promise to deliver great service . Benefits of Being a General Manager ...sales, and profitability in our restaurants, by maintaining a customer -centric culture. They do this by ensuring an outstanding… more
- Neighborhood Healthcare (Escondido, CA)
- …-10 years Information Technology experience required 5 years related IT Customer service experience preferred Additional Qualifications(Knowledge, Skills and ... love to have you. Overview and Purpose: The IT Manager is responsible overseeing the IT Service ...performance indicators to measure and improve response times and customer satisfaction. Manage changes to IT service … more
- POSTGRADUATE CENTER FOR MENTAL HEAL (Brooklyn, NY)
- …services, monitoring the safety and security of the facility, providing good customer service , and exercising good judgment in managing crises. ESSENTIAL ... Nonprofit - Social Services Description JOB SCOPE: The Residential Case Manager provides supportive counseling to assist residents in achieving individual long… more
- Reimagined Parking (Boston, MA)
- …Producing quality work in a timely manner is important. Strong focus on customer service and client satisfaction. Proficient in location profit and loss ... Operations Manager Application Deadline: 1 August 2025 Department: Operations...services. This role is responsible for delivering an exceptional customer experience, optimizing operational efficiency, and driving team performance… more
- Lennar (Tampa, FL)
- …their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service , giving back to the communities in which we ... Trade Compliance Manager ONSITE ROLE IN TAMPA We are Lennar...Partner analysts and acting as the first line of escalation /surge support for Trade Partner tasks and issues. You… more
