- Collectors Holdings, Inc. (Santa Ana, CA)
- …decisions, while maintaining composure in emergency response situations Provide exceptional customer service Sustain effective relationships with customers and ... to help protect Collector's personnel, property, and profits through detection , deterrence, and denial of unauthorized individuals, all while...the client Adhere to all company service and operating standards Respond to emergency situations to… more
- Citigroup (O'Fallon, MO)
- …while also delivering exceptional customer service to our clients. Early fraud detection is critical in minimizing financial impact as well as protecting ... verify charges and recent activity to identify any potential fraud + Ensure a positive customer experience...issues with transparency. **Qualifications:** + Minimum 1 year of customer service experience + Ability to process… more
- TEKsystems (Lake Elmo, MN)
- …when it is appropriate to escalate the situation or resolve independently. Skills Fraud detection , Customer service , Banking, Investigation and ... analysis, Analytical skill Top Skills Details Fraud detection , Customer service Additional Skills & Qualifications High school Diploma or GED and 3 years… more
- PNC (Strongsville, OH)
- …Zelle fraud support o Analyzing cases generated from the enterprise fraud detection systems o Talking with customers whose transactions are suspicious ... you! Systems Used & Experience Preferred: * Actimize * Service Browser * BlueZone (Mainframe/COR) * EDGE * Excel... support o Analyzing cases generated from the enterprise fraud detection systems * Reporting of suspected… more
- Zions Bancorporation (Midvale, UT)
- …of credit and bank card products and operations, collections and customer service . . Basic knowledge of fraud or investigations processes and procedures. . ... the opportunity. We are currently seeking a **_Bank Card Fraud Detection Specialist_** to join our team....Must have good decision making, prioritization, customer service , analytical and research/investigation skills. .… more
- Commerce Bank (Kansas City, MO)
- …bank, while complying with Visa, MasterCard, and federal regulations + Provide excellent customer service to both internal and external customers while meeting ... online websites utilizing multiple systems + Monitor and process fraud detection queues and visa consumer authentication...for some roles. This compensation range is for the Customer Support Specialist - Bankcard Fraud job… more
- Santander US (Quincy, MA)
- …+ Ability to analyze diverse information and develop strategy recommendations. + Excellent customer service and communication skills, both verbal and written. + ... Lexus Nexus, Appian, PEP+(desired-not mandatory) + Working knowledge of loss and fraud detection /prevention principals, multiple fraud areas, compliance and… more
- JPMorgan Chase (Columbus, OH)
- …solutions, fostering your career growth and mobility. You'll leverage your expertise in fraud detection and prevention to make informed decisions that safeguard ... protection and remediation services. + Handle challenging situations by offering fraud detection , prevention, remediation, and recovery solutions while managing… more
- UMB Bank (Kansas City, MO)
- …as required. Establish and maintain relationships with branch and customer service associates and account managers for fraud alert related details as ... OLB fraud incidents by using all tools available and engaging analytical and fraud detection skills. Review the queued single and multi- channel activity for… more
- FirstBank PR (San Juan, PR)
- …are the ones that ensure we deliver on our promise of excellence in personalized customer service . Our more than 3,100 employees in Puerto Rico, the Virgin ... Islands and Florida share a passion for excellent customer service . We are proud of our...holders to verify the authenticity of transactions. . Reviews fraud detection reports and on-line queues to… more
- SMBC (Phoenix, AZ)
- …such matters to the appropriate teammates for further assistance. + Leverage various fraud detection tools, and communication in fraud research efforts. ... committed to doing it the right way for the customer and are growing rapidly. To learn more about...fraud ring activity. + Resolve transactions within the service level agreements to reduce potential losses. + Document… more
- Scotiabank (Dallas, TX)
- … monitoring and cash loss team operation. Accountable for overseeing the complex fraud detection /deterrence for the US Cash Management services across the H2H ... effective treasury management solutions coupled with a best-in- class service model, making it easy for clients to do...+ Support and counsel US Cash Management business on customer onboarding process and fraud issues +… more
- Koniag Government Services (Washington, DC)
- …pending applications for FPM and team members + Assist in preparing Passport fraud detection training materials + Retrieve mail, file requests, or other ... more. Kadiak, LLC is seeking experienced, motivated, career and customer -oriented Fraud Associate I. The Fraud...on a continuing basis + Ability to provide basic customer service skills + Ability to operate… more
- Woodforest National Bank (The Woodlands, TX)
- …professionalism while interacting with customers and internal team members. . Customer service orientation with developed analytical and problem-solving skills. ... our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove...accuracy. Minimum Qualifications/Experience: . 1 years' experience in a fraud detection /investigation or risk management role in… more
- Capital One (Richmond, VA)
- …of business to identify and execute on opportunities to improve efficiency and improve fraud detection + Provide coaching and mentoring to associates in the ... risk management activities occurring across the company, identifies risks, optimizes fraud strategies, tools and technologies to balance customer experience… more
- Bank of America (Fort Worth, TX)
- …and may include Holidays and weekend work as needed. + Minimum of 12 months customer service experience + Able to demonstrate a high level of professionalism ... This job is responsible for reviewing complex products for the prevention and detection of possible fraud . Key responsibilities include researching and analyzing… more
- First Horizon Bank (Maryville, TN)
- …Experience Requirements:** + High school diploma or equivalent + 2+ years' experience in customer service , call center, or fraud -related roles. + Strong ... while ensuring a positive client experience. + Proactively identify trends surrounding fraud to enhance detection and prevention strategies. + Appropriately… more
- Capital One (New York, NY)
- Sr. Distinguished Engineer - Fraud Technology As a Sr. Distinguished Engineer at Capital One, you will be a part of a community of technical experts working to ... expected throughout the organization. **About the Team:** When a customer 's credit card or personal information is stolen, it...the latest technologies to commit these crimes. In the Fraud domain, we dream of building more intuitive, elegant… more
- PNC (Strongsville, OH)
- …on questions they have about releases/project -Weekly meeting with Elastic end-users ( fraud monitoring, anomaly detection , and alerting) to keep them informed ... new data, data aggregates, and new Elastic functionalities for fraud use-cases -Communicate with Elastic vendors and explore new...of the product. Serves as the voice of the customer . Provides guidance to concentrate the Scrum Team(s) effort… more
- Woodforest National Bank (The Woodlands, TX)
- …a high degree of professionalism, confidentiality, diplomacy, and tact. . Customer service orientation with analytical, decision making and problem-solving ... Qualifications/Experience: . 2 years applicable financial, risk management, or fraud detection /investigation experience. Formal Education & Certification: .… more
