- Cuyahoga County Juvenile Court (Cleveland, OH)
- …Must possess the ability to answer a large volume of phone calls daily. Excellent customer service skills are needed for this position. Must have good oral and ... per year for the first eight (8) years of service , and sick time. Retirement: Ohio Public Employees Retirement...when Senior Supervisor is absent (ie, communicating with iCase Helpdesk , etc.). Provides feedback to the Senior Supervisor if… more
- TekSynap (Colorado Springs, CO)
- …**Overview** We are seeking a CSD Helpdesk Technician to join our team. The Customer Service Desk (CSD) Helpdesk Technician serves as the primary IT ... + Proficiency in troubleshooting diverse technical issues + Strong communication and customer service skills + Ability to coordinate with various stakeholders… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives ... WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service for bank customers. This role requires you to interact with hundreds… more
- Mass Markets (Dallas, TX)
- …industry. We are looking for help desk representatives to support inbound customer service , technical support, and back-office processing representatives for ... with experience and while prior contact center experience isn't required, experience in customer service , tech support, inside sales or back-office support is a… more
- Mass Markets (Killeen, TX)
- …-focused Help Desk Representatives to join our team in supporting inbound customer service , technical support, and back-office operations for both commercial ... RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer sales interactions.… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 ... TheJunior Helpdesk Support Services Specialist willprovide technical support services in...willprovide technical support services in accordance with the AITP service list for the RNEC-NCR, including client hardware and… more
- TekSynap (Arlington, VA)
- …Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk, specifically focusing on Pentagon Primary Technical Control Facility (PPTCF) ... to the day-to-day operations of the Technical Control Facility Service Desk. + Provide Tier-II Work Center support to...knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have expert… more
- TEKsystems (Draper, UT)
- …employees. Your number one priority is to offer a very high level of customer service while troubleshooting whatever technical issue the user may be having ... Description TEKsystems is looking for a technical support representative for live support where you will be...troubleshooting capabilities. They must possess an excellent level of customer service having to ability to give… more
- Children's Mercy Kansas City (Kansas City, MO)
- …Language (ITIL) Basics certification Preferred + Helpdesk International Customer Service Representative certification (HDI-CSR) Preferred + ... NOC, or technical customer support. + Employees must obtain Helpdesk International Customer Service Rep Certification or equivalent within 365 days +… more
- Children's Mercy Kansas City (Kansas City, MO)
- …Support, NOC, or customer service . + Helpdesk International Customer Service Representative certification (HDI-CSR) Preferred + Service Now ... form of training plans, knowledge base articles and organizational documentation. Provides Customer Service to CM staff on IT related issues and communicates in… more
- Children's Mercy Kansas City (Kansas City, MO)
- …Support Center Team Lead (HDI - SCTL) Preferred + Helpdesk International Customer Service Representative certification (HDI-CSR) Preferred + Helpdesk ... in Supervision, Management, Service Desk, Help Desk, Call Center, Customer Service , Customer Support, Technical Support, Desktop support, NOC, technical … more
- Children's Mercy Kansas City (Kansas City, MO)
- …service . + ITIL Basics certification Preferred + Helpdesk International Customer Service Representative certification (HDI-CSR) Preferred 1 Year ... 1-2 years experience in Service Desk, Help Desk, Call Center, Customer Service , Customer Support, Technical Support, Desktop support, NOC, or customer… more
- Quality Technology Services, LLC (Suwanee, GA)
- The Operations Service Center Network Analyst (Technical Customer Service Rep or TCSR) will be primarily responsible for managing the phone queue, projecting ... duties and responsibilities will be assigned by management as needed. Technical Customer Service Representatives will be evaluated quarterly/annually on their… more
- Mass Markets (Mesilla, NM)
- …and troubleshooting. + Strong analytical and problem-solving skills. + Excellent communication and customer service abilities. + Previous tech support or IT ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- SMBC (New York, NY)
- …The CSC Desktop Team are responsible for providing high-end quality IT Support and customer service to internal colleagues. The successful candidate will join a ... the hardware and software inventories as appropriate. + Supplement Helpdesk Support as required. + Support BCP Activity including...+ Core networking concepts (DNS, DHCP, etc.) + Excellent customer service skills. + Excellent verbal and… more
- Peak Vista (Colorado Springs, CO)
- …as good technical writing skills for document creation/updating. Excellent interpersonal and customer service skills are required to communicate with both ... Pikes Peak and East Central regions of Colorado. Our service area covers 14 counties, from the front range...responsibilities will include phone support for a fast-paced IT Helpdesk . Employee will be responsible for providing technical desktop… more
- Serco (Fort Leavenworth, KS)
- …maintains domains, systems, and services specifically targeted to support the customer 's management functions during training exercises. This role will analyze ... hardware and software system capabilities against customer requirements and develop approaches using on-hand resources to fulfill those requirements. **In this role,… more
- Koniag Government Services (Baltimore, MD)
- **Tuknik Government Services,** a Koniag Government Services company, is seeking a Customer Service Representative to support **TGS** and our government ... of reported incidents utilizing ServiceNow. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and… more
- Newtown Savings Bank (Newtown, CT)
- …Analyst and IT Security Specialist, applying sound technical judgment with a customer service attitude. + Remote Incident Resolution: Resolves technical ... members concerning user needs, including working with the IT Helpdesk Supervisor to ensure support tickets escalated to direct...desirable but not required. Other + Must possess outstanding customer service skills and a genuine eagerness… more
- Envista Holdings Corporation (Brea, CA)
- …working simultaneously where clear and concise communication is necessary to avoid confusion. Customer Focus: The IT Helpdesk and Tech Support team exists to ... packages. * Maintain Active directory user account and security consistency. * Service internal and external customers cost effectively; log and track customer… more
