- Burroughs, Inc. (Elmhurst, IL)
- Description Customer Success Manager POSITION SUMMARY The Customer Success Manager (CSM) works with existing customers to ensure customers realize value ... from their maintenance and support services and/or subscriptions. They are responsible for the post-sale...FUNCTIONS / KEY RESPONSIBILITIES: Land Phase: Work with Transition Manager to ensure successful handoff of customer … more
- Braze (Austin, TX)
- …sounds like a place where you can thrive, we can't wait to meet you. As a Customer Success Manager in our Emerging Enterprise team you will be part of a team ... advisor at Braze Partner with Account Executives to provide an excellent customer experience and to ensure commercial alignment Drive feature adoption by building… more
- NICE (Atlanta, GA)
- …will light a fire within you. So, what's the role all about? NiCE is seeking a Customer Success Manager , VRS to join our VRS Public Safety team. As a member of ... the Value Realization Services team, you will be responsible for ensuring that...will you make an impact? Serving as the primary customer contact and advocate for the post-sales customer… more
- Wendy's (Hamilton, OH)
- …to grow and develop to their personal level. POSITION OVERVIEW *As a Restaurant Customer Service Manager , your primary responsibility is to create a ... daily operations, to guarantee every shift is set up to deliver the best customer service *You will be the expert on executing great huddles in our restaurants,… more
- Tennr (New York, NY)
- …The New Normal Fund, and other top investors. About the Role As an Associate Customer Success Manager at Tennr, your mission is simple: make our customers ... days, weeks, or even months. Why? Because too often specialists and medical services are overwhelmed with referrals and the painstakingly manual process it takes to… more
- Wendy's (Tooele, UT)
- Why Wendy's As a Wendy's Customer Service Manager , your primary responsibility is to create a service culture designed to "Delight Every Customer ." ... every shift is set up to deliver the best customer service . You'll be the expert at...Throughput Tracking charts to identify opportunities in Speed of Service . Assisting General Manager in maintaining labor… more
- Pendo (New York, NY)
- Team Description As part of the Pendo Success team, the Customer Success Manager will partner with customers to ensure they're receiving the support and tools ... as any particular industry specialization (Fin Serv, Info Sec, Business Services , Healthcare). Role Responsibilities Understand the entire customer experience,… more
- Mastercard, Inc. (New York, NY)
- …people, businesses and governments realize their greatest potential. Title and Summary Customer Success Manager , Dynamic Yield Dynamic Yield by Mastercard is ... on the lookout for a "dynamic" Customer Success Manager to join our team. This role is a critical juncture between our sophisticated software and client… more
- Mercedes-Benz Group (Fort Worth, TX)
- …disputes/reporting, regulatory agencies, executive-level communication preferred Recommended Prerequisites: Customer Service Manager Operations Supervisor ... Overview: Manage Client Services ' daily operations, including both customer -facing and back-office functions, ensuring exceptional service delivery,… more
- AvePoint (Chicago, IL)
- …role such as technical account management or technical business analysis Strong customer satisfaction, customer service , adoption, and retention experience ... and own (y)our future. Unleash the power of you! About the Position: The Customer Success Manager will be responsible for generating repeatable strategy of… more
- Stop & Shop (Framingham, MA)
- …important moments in our customers' lives. We are seeking a highly motivated and results-oriented Customer Service Manager to play a crucial role in driving ... ask of you: Department Management: Oversee the daily Operations of the Customer Service departments including Front End, Online Pick-up and Cash Office Ensure… more
- BCS (Parsippany, NJ)
- …problem-solving. Be well-versed in modern technology/ SaaS. Passion for providing quality customer service . Ability to travel a considerable amount. Some grasp ... Customer Success Manager - SaaS startup... coordinates with the Account Executive to sell additional services /products to existing customers, as the opportunity arises. Drive… more
- Cruit Group (Austin, TX)
- …eventually enterprise clients in the near future. About the Role We are seeking a Customer Success Manager who can own the customer journey-from onboarding ... and collections processes. Their intelligent platform streamlines financial workflows, helping service -based businesses eliminate friction and focus on what they do… more
- Qualtrics (Chicago, IL)
- …business. Join over 5,000 people across the globe who think that's work worth doing. Customer Success Manager - Strategy and Research Why We Have This Role The ... them unlock the most value from our products and services . We understand their goals and, as trusted advisors,...challenges they face. We are looking to add a Customer Success Manager to the Strategy and… more
- Anatomage, Inc. (Santa Clara, CA)
- …institutions. About the Role We are looking for an experienced Customer Success Manager to provide excellent customer service to our Anatomage end-users ... loyalty and retention and to meet their expectations. A Customer Success Manager will work with a...of Customer Success Representatives and oversee their customer service operations. They will also work… more
- Binny's Beverage Depot (Bloomington, IL)
- The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager , in daily operations, including motivating and ... through active supervision and enhancing the service culture. The Customer Service Manager also provides a strong leadership presence and control… more
- Dataiku Misc Postings (Miami, FL)
- …the world and collaborate with top-tier data leaders across industries. The Strategic Customer Success Manager is responsible for serving a portfolio of large ... to illustrate the value delivered through Dataiku's software and services . Reporting directly into the Director, Customer ...and services . Reporting directly into the Director, Customer Success, you'll also serve as the internal voice… more
- Decisions (Phoenix, AZ)
- …of automation goals three times faster than traditional software development. The Customer Success Manager is responsible for proactively and prescriptively ... business outcomes, ensuring retention, creating the conditions for expansion, and enabling customer loyalty. The Customer Success Manager leverages account… more
- Brightflag (New York, NY)
- …businesses. Sound like a fit for you? We're seeking an experienced and highly motivated Customer Success Manager who has a proven track record of working with ... we are continuing to invest heavily in product and customer success. This means that our customer ...or expertise in legal management, legal operations or legal service delivery Experience with Salesforce, JIRA, Zendesk or other… more
- BSF Talent Recruitment (New York, NY)
- …within the product, fostering long-term relationships with your customers, facilitating overall customer service , and ensuring that your customers are achieving ... About the job Bilingual Customer Success Manager in the USA...development are preferred. At least 5 years of B2B customer success , customer service or… more
