- LA Care Health Plan (Los Angeles, CA)
- …of tools and procedures established to audit each vertical under the Customer Solution Center . In addition, this position will make recommendations ... Customer Solution Center Quality... Customer Solution Center Quality Auditor II Job...AEVS, IHSS Website, and Provider Search Oracle. Reviews targeted audit text documentation (MIU, CC, MRP and Member Relations)… more
- LA Care Health Plan (Los Angeles, CA)
- Lead Customer Solution Center Appeals and Grievances RN Job Category: Clinical Department: CSC Appeals & Grievances Location: Los Angeles, CA, US, 90017 ... required to achieve that purpose. Job Summary The Lead Customer Solution Center Appeals and...assist in identifying areas of improvement in increasing positive audit outcomes and improved Customer Service to… more
- Capital One (Richmond, VA)
- Senior Manager, Data Analysis - Audit Payments Network At Capital One, data is at the center of everything we do. When we were a tiny startup we disrupted the ... ready to join a community where you put the customer first and want to use your data skills...your data skills to make a difference. Capital One's Audit Analytics and Innovation Team is driving the transformation… more
- Capital One (Charlotte, NC)
- …Quantitative Analyst - Model Risk Audit At Capital One data is at the center of everything we do. As a startup, we disrupted the credit card industry by ... and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help...their financial lives. As part of Capital One's Model Audit team, you will have a unique vantage point… more
- Oracle (Providence, RI)
- …team is responsible for successful implementation of non-routine and complex business solutions ensuring Security, quality and timely delivery within budget to the ... customers' happiness. Analyze business needs to help ensure Oracle's solution meets the customers objectives by combining industry standard methodologies and product… more
- Mass Markets (Killeen, TX)
- …products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services ... individual and possess excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone for a… more
- US Tech Solutions (Phoenix, AZ)
- …**Job Description:** + We are seeking an experienced Offshore Contact Center Quality Analytics Consultant to evaluate, monitor, and enhance the performance ... of our offshore customer service operations. This role will ensure that ...drive operational excellence across global support teams. **Responsibilities:** + ** Audit & Evaluate:** Conduct daily audits of approximately 10… more
- Mass Markets (Mesilla, NM)
- …products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services ... expanding, industry-leading organization. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and… more
- Newtown Savings Bank (Newtown, CT)
- …team members to deliver exceptional customer experiences. Partner with the VP, Digital Solutions and Customer Service Center to define and track key ... Newtown, CT Newtown Savings Bank is seeking a high-energy leader for the role of Customer Service Center (CSC) Manager. The CSC Manager is a responsible for… more
- Tennant Company (Eden Prairie, MN)
- Customer Service Supervisor - Contact Center Operations With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment ... Customer Service Supervisor leads a team of Customer Service Representatives (CSRs) in our contact center...tools and resources needed to succeed. + Monitor and audit for quality assurance, order accuracy, and customer… more
- System One (Nashville, TN)
- …issues and refer unresolved cases to designated departments. + Review and audit customer interactions and transaction records, documenting all details ... Customer Service IV Location: Nashville TN Pay Rate:...and analytical abilities. The position is not a call center role but involves occasional calls, email correspondence, and… more
- Mass Markets (Wichita, KS)
- …products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services ... performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing… more
- Perdue Farms, Inc. (Prince George, VA)
- …is hiring a FSQA Manager to support our MARC (Mid Atlantic Replenishment Center ) in Prince George, VA. The FSQA Manager provides leadership to cross-functional teams ... communicate progress as a problem moves towards a lasting solution . The FSQA Manager will also assist Operations, R&D,...an onsite position at our MARC (Mid Atlantic Replenishment Center ) in Prince George, VA. In addition to the… more
- Hawaiian Electric (Honolulu, HI)
- …consistency across companies and process areas. + Serves as a liaison to Corporate Audit to ensure solutions and deliverables are 100% compliant with the project ... Business Solutions Architect - Oahu Date:Nov 16, 2025 Location:...and expertise related to the specific ERP/EAM modules and solution as well as possess a broad and in-depth… more
- Ryder System (Novi, MI)
- …._ **Job Description** : **We are immediately hiring a Call Center Quality Coordinator -Remote position in Novi, MI for our Supply ... Chain Solutions division. Apply here today to speak with a...to 12 weeks paid maternity leave **SUMMARY** The Call Center Quality Coordinator is responsible for performing and accessing… more
- Mass Markets (Mesilla, NM)
- …products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services ... performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing… more
- AssistRx (Orlando, FL)
- …call center experience participating in quality call and system audit performance reviews preferred. + Previous experience in patient support/patient assistance ... and talent (you) to provide life sciences companies with an efficient solution to improve patient uptake, visibility and outcomes. Our talented team members… more
- PNC (Jacksonville, FL)
- …all business decisions and able to leverage that information in creating customized customer solutions . + **Managing Risk** - Assessing and effectively managing ... have an opportunity to contribute to the company's success. As a Business Center Assistant Manager within PNC's Retail Branch organization, you will be based from… more
- Sabre (Dallas, TX)
- …countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences that ... marketplace for personalized travel. It is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and… more
- CoreSite (Denver, CO)
- …/ MDF / MMR management, structured cabling and supporting infrastructure ownership, and customer space management. The Manager - Data Center Operations is ... at improving data center efficiencies without increasing uptime risk to the customer . A Data Center Manager is also responsible for ensuring the facility… more