• Paytronix (Newton, MA)
    …visit www.paytronix.com. The kind of person we are looking for: We are looking for a Customer Success Manager to join our team and lead strategic customer ... and partners. The kind of experience you'll need: 5-8+ years of Customer Success , Account Management, or Strategic Consulting experience in a B2B SaaS… more
    Upward (07/25/25)
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  • Sycurio. (Boston, MA)
    The Customer Success Manager facilitates a superlative customerexperience for Sycurio customers by expertly defining the customer 's businesssolution and ... on technology and process best practices to maximise value realisation. The Customer Success Manager partners with the Sales AccountManager on target accounts to… more
    Upward (07/23/25)
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  • WalkMe (Raleigh, WV)
    …the full value of their digital assets to empower digital transformation. As a Senior Customer Success Manager, you will be a trusted advisor to a portfolio of ... of our product and exceed their goals. You will report to the Director of Customer Success . What You'll Own Be the 'voice of the customer ' and provide… more
    Upward (07/23/25)
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  • Pendo (New York, NY)
    Team Description As part of the Pendo Success team, the Customer Success Manager will partner with customers to ensure they're receiving the support and ... that support customer satisfaction and loyalty. At Pendo, Customer Success Managers are considered trusted advisors to our customers and product… more
    Upward (07/21/25)
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  • Similarweb (Burlington, MA)
    …bright, curious, practical and good people. We're looking for a dynamic and results-driven Customer Success Manager, SMB to help us retain and expand our ... Market Intelligence solution. This role will report to the Team Manager of Customer Success . Why is this role so important at Similarweb? Our Market Intelligence… more
    Upward (07/21/25)
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  • Jellyfish (Baltimore, MD)
    …and personal fulfillment go hand in hand. Job Description As part of the Customer Success team, you will help improve adoption, client satisfaction, and ... Pencil Pro within Jellyfish and across our global client base. Reporting to our Customer Success Director, as Senior Customer Success Manager, you will… more
    Upward (07/20/25)
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  • AvePoint (Chicago, IL)
    …and own (y)our future. Unleash the power of you! About the Position: The Customer Success Manager will be responsible for generating repeatable strategy of ... solution that satisfies the customer 's business needs Determining individualized customer success plans for your customers, utilizing net promoter score… more
    Upward (07/20/25)
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  • SevenRooms (New York, NY)
    The Team & Role Our Customer Success team is growing in 2025 and we are looking for a talented Customer Success Manager in the US to help secure the ... long-term success of our customers. As a Customer Success Manager, you will provide support throughout the customer 's entire life cycle including… more
    Upward (07/18/25)
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  • Super Micro Computer (San Jose, CA)
    …leaders to join us. Why This Role Matters: We are seeking a dynamic and results-driven Customer Success Manager to join our team. In this critical role, you will ... develop and implement innovative account strategies to drive customer satisfaction, foster long-term relationships, and ensure optimal quality, pricing, and delivery… more
    Upward (07/23/25)
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  • Kahuna Workforce Solutions (Houston, TX)
    …compliance, optimize training ROI, and scale operational excellence. Position Overview As a Customer Success Manager - Enterprise , you will be the primary ... to C-suite champions. Value-Based Account Management - Develop and execute customer success plans tailored to customer objectives, identifying opportunities… more
    Upward (07/18/25)
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  • Salesforce, Inc. (Atlanta, GA)
    …3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We're Salesforce, the Customer ... Plan Sellers. An ideal candidate has a strong background in Customer Success strategies, trends, and outcomes at the enterprise level. The candidate is… more
    Upward (07/17/25)
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  • Affinity.co (New York, NY)
    …right candidate for this or other roles. Required 5+ years of experience as a Customer Success Manager, Account Manager, or similar role. Proven track record of ... contribute to fine-tuning the structure and process to scale the customer success team. Thrive in dynamic, fast-paced environments, embracing ambiguity and… more
    Upward (07/20/25)
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  • Zone & Co (Boston, MA)
    …customers succeed and scaling that impact with smart systems and strategy? As a Scaled Customer Success Manager, you'll be at the heart of how we support a ... learnings and success stories internally to help refine our customer success strategy. Reporting & Documentation Track and document customer more
    Upward (07/15/25)
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  • HHAeXchange (New York, NY)
    …managed care organizations, and states. HHAeXchange is seeking a proactive and experienced Customer Success Manager (CSM) to join our dynamic team. In this ... and engagement. Minneapolis is strongly preferred as we continue to grow our customer success operations hub in that region. To perform this job successfully, an… more
    Upward (07/18/25)
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  • Writer (San Francisco, CA)
    …Writer, and our customers' vision for their teams. We're looking for a Scaled customer success manager whose top priority is helping customers succeed with ... managing deliverables and driving value across their business. As a Scaled customer success manager, you'll be on the ground-floor helping us build processes for… more
    Upward (07/20/25)
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  • Lilt (Indianapolis, IN)
    …backed by visionary investors including Intel Capital , Sequoia Capital , and Redpoint . The Customer Success Team at LILT The Customer Success team at ... US is a precondition of employment. What You'll Do LILT seeks an experienced Customer Success Manager passionate about customer success , with a proven… more
    Upward (07/13/25)
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  • FAL (San Francisco, CA)
    …generative AI capabilities in production. About the Role: We're looking for a Scaled Customer Success Manager to lead post-sales engagement across a large and ... product development, feature prioritization, and roadmap decisions. *Help shape the Customer Success foundation at fal, establishing scalable processes,… more
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  • Office Practicum (Fort Washington, PA)
    Job Type Full-time Description The Customer Success Manager (CSM) - Behavioral Health has the primary mission to make every customer experience meaningful, ... status updates to leadership Reviews and updates CRM regularly for customer success visibility company-wide Requirements Competencies: Customer -focused… more
    Upward (07/14/25)
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  • Doppel Inc (New York, NY)
    …accessible and actionable. As a fast-growing SaaS company, we are looking for a Customer Success Manager who wants to make a tangible impact for our ... customers, and contribute to our company's growth. About the Role As a Customer Success Manager (CSM) at Doppel, you will be responsible for managing and… more
    Upward (07/16/25)
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  • eko (New York, NY)
    …growth and excited about making a difference, Eko is the place for you. As a Customer Success Manager you will play a vital role in driving the successful ... DREAM CANDIDATE HAS : 3-5+ years of experience in a hands-on Customer Success /Account Management or related role. SaaS and e-commerce experience are must.… more
    Upward (07/17/25)
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