- Twist BioScience (South San Francisco, CA)
- …effectively with diverse internal teams, including engineering, marketing, sales, operations, and customer support , to break down silos, synthesize insights from ... MGR, and DNA libraries, to join the Information and Business Technology (IBT) organization. You will be the bridge...for projects, ensuring clarity and alignment across teams.Demonstrate strong customer empathy and advocate for customer… more
- Merck & Co. (Durham, NC)
- …obtain maximum potential. Support and lead/participate in the Hoshin process and advocate for, and continually strive to achieve, our VisionAbility to work a 12 ... and collaboration skills responsible for supporting Operational Readiness projects to support biological processes for a new manufacturing facility or currently… more
- Novo Nordisk Inc. (Olathe, KS)
- …part of the team, you will have frontline exposure to our portfolio vision, business strategies, and critical market insights that drive our business forward. ... and other stakeholders in a given geography. Utilizing approved clinical resources to support provider efforts to deliver appropriate care for patients. Our goal is… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients. Our focus ... our strategies are rooted in a deep understanding of customer needs and behaviors. Our 'test and learn' mindset...presents compelling plans for management endorsement. Serves as an advocate for the US marketing initiatives in the context… more
- PGBA, LLC (Columbia, SC)
- …Required Work Experience: 1-year of experience including 1-year claims/appeals processing, customer service, or other related support area OR bachelor's ... Examines and processes claims and/or non-medical appeals according to business /contract regulations, internal standards and examining guidelines. Enters claims into… more
- Ayr Wellness (Sarasota, FL)
- …and our world. Our talented and reliable team members are the foundation of our business and investing in exceptional talent is paramount to our success. The key to ... Summary The focus of this role is to provide support to all managers and staff while ensuring that...licensure from the Florida Department of Health. Provide excellent customer service to all patients while also coaching other… more
- Pendo (New York, NY)
- …and seek to develop positive customer experiences, fostering relationships that support customer satisfaction and loyalty. At Pendo, Customer Success ... Sec, Business Services, Healthcare). Role Responsibilities Understand the entire customer experience, putting customers' needs first and helping us evolve the … more
- HHAeXchange (New York, NY)
- …engagement, develop strategic insights, and optimize internal processes. Serve as a customer advocate internally, working closely with Product Management to ... customer stakeholders, including executive decision-makers, to understand their business objectives and ensure alignment with HHAeXchange solutions. Proactively… more
- Affinity.co (New York, NY)
- …Mid-Market customers driving renewals and upsell for these accounts. Serve as a Customer Advocate : build a strategy to manage the engagement and success ... At Affinity, we're passionate about our customer 's success and looking for strategic, results-driven CSMs....closely with our clients to understand and address their business needs. This role is highly cross-functional, and you… more
- Kahuna Workforce Solutions (Houston, TX)
- …with Sales, Product, and Implementation teams to ensure a holistic approach to customer support , maximizing the value our customers derive from Kahuna. Key ... adoption and engagement. You'll be expected to leverage your understanding of the customer 's business objectives to create value and deliver tangible results… more
- Lilt (Indianapolis, IN)
- …customer 's business transformation and operational excellence Being the customer 's trusted advisor and advocate within LILT Collaborating and ... and flexibility, with the ability to quickly adapt to changing priorities, customer requirements, and business needs Experience in conducting QBRs, delivering… more
- HealthJoy (Chicago, IL)
- …understanding of HealthJoy's value proposition and ROI to position HealthJoy's value in customer business reviews; Use best-in-class CRM software and business ... customer health) for clients within your book of business ; Build strong, consultative relationships with your customers and...you when needed. You are the voice of the customer and act as an advocate for… more
- Analytic Partners (Denver, CO)
- …Portfolio commensurate to AVP level) and provide thought leadership to delight the customer ; Understanding customer business objectives and provide strategic ... and team of experts, who help leaders make better decisions, faster - unlocking business growth and creating powerful customer connections. With clients in 50+… more
- Pennymac (Pasadena, CA)
- …individual is a key contributor to facilitating efficient and effective processes that support business and customer service objectives. Responsibilities may ... services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of US...will: Operate in a Call Center environment as a customer success advocate Receive inbound calls and… more
- Friendly Plumber Heating & Air (Sandy, UT)
- … Customer Service Representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these ... 2004, but our founder, Dan Dearden, started in the business back in 1977. We have multiple locations throughout...to our customers. Just Right is looking for a customer -oriented service representative to join our team! The … more
- Stripe (Chicago, IL)
- …product roadmap and provide guidance on how to optimize the value from Stripe Advocate for the customer to internal stakeholders. Share customer feedback ... to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP...important work of your career. About the team Stripe's Customer Success Managers (CSM) oversee the post-sales lifecycle for… more
- Daniels Health (Houston, TX)
- … Customer Service Supervisor , you are the leader and expert of all customer service and administrative functions within your business unit. You play a ... unafraid to jump into the day-to-day when needed. You advocate for the customer internally and act...Support employee engagement and retention initiatives within the business unit as a whole; contribute to improving overall… more
- Mindlance (South San Francisco, CA)
- … Service Specialist role is dedicated to providing the highest quality of customer support by offering full time phone coverage, managing numerous daily ... with Finance, Product Distribution and Customers to resolve disputes *Act as customer advocate in investigating and responding to complaints while suggesting… more
- FAL (San Francisco, CA)
- …Collaborate closely with sales and product teams to ensure a unified, value-focused customer journey. *Act as a product advocate -up-leveling customer ... production. About the Role: We're looking for a Scaled Customer Success Manager to lead post-sales engagement across a...and scale their use of fal's platform through personalized support programs, targeted campaigns, and strategic outreach. As a… more
- The Farmer's Dog (Boca Raton, FL)
- …across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us ... candidate has more than a year of experience leading customer service teams in other DTC organizations as a...resolution to ensure that our customers receive the best support and satisfaction. Additionally they will drive results within… more
