- unifyCX (Louisville, KY)
- …in ambiguity, handle tight deadlines, and pivot quickly. Experience in CX , Tech services, SaaS, or AI-driven technology environments. Strong technical literacy: ... comfortable with analytics tools, AI platforms, collaboration systems. Technically literate and systems-oriented, with strong command of digital tools and analytics platforms. Who We Are: UnifyCX is a transformative AI platform that empowers and enables teams… more
- Fluor Corporation (Houston, TX)
- …specific focus on Construction Management *Experience with managing the quality and Cx (commissioning) aspects of a data center *Typically direct and responsible for ... all staff assigned to the project(s) through direct reports typically consisting of managers and supervisors heading up the various functions (ie, Safety Manager, Quality Manager, Construction Manager/Superintendents, Site Services Manager, Engineering… more
- BroadReach Communications, I (Minneapolis, MN)
- …over 600 different suppliers across a variety of technology pillars including: Security CX , AI, Automation & Contact Center Cloud Compute, Mobility & IOT Network ... Connectivity Technology and Mobile Expense Management All these technology pillars are supported by our back-office team who provides Program and Project Management services that overlay complex multi-vendor projects. BroadReach is in the business of creating… more
- Genentech (South San Francisco, CA)
- …to solving customer challenges. This role works closely with the entire CX team to conduct state-of-the-art hands-on qualitative and quantitative analysis across the ... dynamic leader with a strong background in research methods, measurement frameworks, CX strategy and quantitative measurements. You will spearhead efforts to develop… more
- SAP (Reston, VA)
- …of benefit options for you to choose from. **About SAP Customer Experience ( CX )** SAP Customer Experience ( CX ) helps brands build trusted relationships with ... account-specific proposal to highlight the business benefits of SAP CX for this ERP customer + Aligning with the...to many enablement and coaching on winning approaches against CX competitors. Furthermore, this resource will be expected to… more
- Capgemini (New York, NY)
- …**_CX Transformation team_** _, which focuses on the Activation & Enablement of CX at scale. This role requires experience in_ **_Marketing, Sales, Service and ... and lead delivery of go-to-market offerings for Advisory services around CX platforms that improve ROI and enable client marketing/sales/servicing strategies,… more
- Dominion Energy (Richmond, VA)
- Director - Customer Experience ( CX ) Strategy Dominion Energy is committed to providing reliable, affordable, and increasingly clean energy that powers our customers ... offer relocation assistance. **Job Summary** **The Director of Customer Experience ( CX ) Strategy** will oversee multiple teams and ensure that customer interactions… more
- Coinbase (Boise, ID)
- …supported. At Coinbase, we are building a world-class Customer Experience ( CX ) organization that supports millions of users globally--across Consumer and Compliance ... operations. We're seeking a data-driven, operationally minded Senior Manager, CX Consumer Analytics to lead a team of analytics engineers in service of our Consumer … more
- SAP (Plano, TX)
- …of benefit options for you to choose from. **About SAP Customer Experience ( CX )** SAP Customer Experience ( CX ) helps brands build trusted relationships with ... contacts . Developing an account-specific proposal to highlight the business benefits of SAP CX for this ERP customer . Aligning with the regional AEs to execute the… more
- Cognizant (Atlanta, GA)
- …We are seeking a highly experienced Conversational AI Backend Engineer - Google Cloud/ CX and Node.js (8-10 years) .The ideal candidate will design, build, and ... deploy on GCP services (Cloud Run, GKE, App Engine). Conversational AI (Dialogflow CX & Contact Center AI) * Design and implement conversational flows, intents,… more
- Walmart (Bentonville, AR)
- …engaging experience to the Walmart customer. As the Senior Manager of CX Strategy, you will architect friction-free, end-to-end journeys that delight customers and ... boardroom to the Jira backlog. Key responsibilities + End-to-end CX : Map and optimize web/app journeys to lift NPS,...and iterate fast. + Tooling & analytics: Own the CX tech stack, define requirements and partner with Engineering… more
- Wolters Kluwer (Wichita, KS)
- ** CX /UX Designer - Hybrid USA R0050759** **| DXG | UX/ CX COE - Wolters Kluwer Tax & Accounting** **About the Role:** The **UX/ CX Designer** is responsible ... closely with Product Management and high performing agile teams, the ** CX /UX Designer** translates complex customer and business requirements into simple, balanced… more
- Acuity Brands (Atlanta, GA)
- …& Location** At Acuity, the Sales, Marketing, and Customer Experience ( CX ) Leadership Program is a two-year rotational experience that develops high-potential ... into the organization and program + One-on-one mentorship from a Sales, Marketing, and CX leader for the duration of the program (and beyond) + Social and networking… more
- Coinbase (Boise, ID)
- …and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the most trusted and ... optimize support interactions to deliver an effortless experience. The CX Programs team leads strategy, planning, and execution for...you'll be doing (ie. job duties):* * Lead Coinbase's CX risk and payment program as an individual contributor,… more
- Acxiom (Springfield, IL)
- …execute robust A/B and multivariate experiments to validate hypotheses derived from CX insights. Collaborate with internal and/or external UX, product, and marketing ... results and articulate business impact, balancing short-term wins with long-term CX improvements. + Prepare clear, compelling presentations that translate complex … more
- Wolters Kluwer (Philadelphia, PA)
- **Senior CX /UX Designer - Hybrid TX R0050760 | DXG | UX/ CX COE - Wolters Kluwer US, Inc.** Job Description As a **Senior CX /UX Designer** , you will take on ... with colleagues. You will report to the [ **Lead CX /UX Designer** ], and work under the leadership of the [ **Manager, CX /UX Design** ]. This role is a part of [… more
- Cognizant (Bridgewater, NJ)
- **Genesys Cloud CX Developer** We're seeking a skilled Genesys Cloud CX Developer to design, develop, and optimize multichannel self-service and IVR solutions. ... seamless customer experiences across voice and digital channels using Genesys Cloud CX , with a strong emphasis on integration, automation, and analytics. **Work… more
- Altium Packaging (Atlanta, GA)
- …Georgia 30339 Work Shift: Salary Exempt (United States of America) The Senior CX Change Management Specialist is a strategic and hands-on role responsible for ... driving successful adoption of CX technologies and processes across the organization. In this...a critical role in enabling the success of upcoming CX initiatives, starting with a major eCommerce platform launch… more
- Amazon (Nashville, TN)
- …About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal Customer insights to Validate, Deploy and ... Greenfield Sites globally, maximizing solutions readiness and customer satisfaction. MSP CX maintains unified accountability in the field towards our internal… more
- S&P Global (New York, NY)
- …internal use):** 09 **S&P Global** **Commodity Insights (CI)** **Commercial** **and CX ** **Graduate Program** **Role:** **Associate, Commercial** **and CX ** ** ... or Houston** **(hybrid role)** The Commodity Insights Commercial and CX Graduate Program journey begins with an intensive 5-week...career in a dynamic, high-performing, and multicultural commercial and CX team. You will be someone who can quickly… more
