- Mathematica (Columbus, OH)
- Position Description: Mathematica is searching for a Client Experience ( CX ) Senior Analyst/ Sr. Manager! The Client Experience Senior Analyst/ Sr. Manager works with ... the Client Experience ( CX ) team to implement the CX team's strategy and growth plan and will be responsible for overseeing the end-to-end client journey and… more
- Iron Mountain (Albany, NY)
- …our relationships with existing ones. This position is a key member of the Global CX Center of Excellence, creating CX strategies and managing CX programs ... that deliver positive impact for our customers. The CX Manager serves as a consultant and advisor to...Solutions business unit, partnering with its leadership to execute CX programs that fuel growth by increasing retention, solution… more
- Warner Bros. Discovery (New York, NY)
- …celebrated, here you can thrive. **Your New Role** As the Product Manager for CX Data & Insights, specializing in AI/ML & Automation Initiatives, you will be ... and implement AI/ML & automation opportunities to enhance our CX operations. You will act as a vital bridge...operations. You will act as a vital bridge between CX , Tech, and Product teams, ensuring seamless implementation and… more
- Stantec (Chicago, IL)
- Senior Cx Project Manager - ( 240002QY ) **Description** The buildings that make up the landscape of our daily lives seem like permanent fixtures, fastened to a time ... and oversees project tasks to be performed by other Cx team members. + Manage assigned projects through all...of mechanical, electrical and life safety systems. + Develop Cx plans and specifications. + Attend Cx … more
- Sutherland Global Services (Nebraska City, NE)
- …https://www.linkedin.com/company/sutherland-global/ 10 yrs + Oracle Fusion Customer Experience ( CX ) Consultant (Field Service, Install Base, Service Contracts) ... Strong functional knowledge in CX modules - Field Service, Install Base, Service Contracts...Contracts Hands On Experience on 2 or more Oracle CX cloud Implementations. Sales & Service Cloud/Eloqua/Commerce Cloud/Field Service… more
- SAP (New York, NY)
- …services, specifically within the commerce domain and a willingness to stretch across the CX portfolio in telling the full Customer Journey. You will play a crucial ... be an expert in SAP Commerce Cloud and associated CX AI solutions for Commerce. Contribute to sales and...in-person customer meetings. ABOUT SAP CUSTOMER EXPERIENCE SAPs Intelligent CX strategy is to provide differentiated, industry-tailored CX… more
- Wells Fargo (San Francisco, CA)
- …this role:** Wells Fargo is seeking a Senior Business Execution Consultant (Senior CX Technical Consultant) in CSSB Marketing as part of the Consumer, Small & ... leading cross functional teams to strategize on survey design/reviews, digital CX program design best practices, creating role-based dashboards that drive action,… more
- Bristol Myers Squibb (Princeton, NJ)
- …to perform their roles effectively and compliantly. The Sr. Director WW FM CX Strategy is responsible for developing the global Field Medical Customer Experience (FM ... CX ) strategy and driving the evolution of all FM...the FME Leadership Team + Develops the global FM CX vision and strategy that guide the engagement approach… more
- Intuit (Mountain View, CA)
- …offerings through innovation and deep customer empathy. This role reports to the GBSG CX Center of Excellence Senior Manager. This role can be based out of the ... and or research or equivalent preferred. + Experience with CX measurement and analytics with known methodologies and industry...and industry tools (ie Qualtrics, Medallia, Gainsight, etc) in CX such as customer sentiment, Voice of the Customer… more
- Ford Motor Company (Dearborn, MI)
- …**_Occasional travel to customer sites is expected._** **What you'll do ** The CX Design Manager's primary role is to understand, build, continuously improve, and ... cycle of our offerings. Choose a purposeful and impactful career as a CX Design Manager. Ford's electrification strategy involves a range of propulsion solutions to… more
- Sanofi Group (Cambridge, MA)
- …was possible. Ready to get started? **Purpose & Context** As the CX Content Strategy Lead, specializes in strategizing and designing Human-Centered content, taxonomy ... to be human-centric. You will do this by driving CX content strategies and UX writing best practices and...in the right way. **Responsibilities** + Design and implement CX content frameworks, governance strategies, and guidelines to foster… more
- Amazon (Seattle, WA)
- …motivated, data-driven Sr. Product Manager (Technical) for the backend of Renewed's CX and systems. This individual will lead our strategic pillar to "make ... and more specifically, the backend systems that power the CX to deliver on this (eg, FMA, CMT, etc.)....This leader will work to define and identify top CX opportunities to improve customer trust and discoverability (including… more
- Wolters Kluwer (Minneapolis, MN)
- ** CX /UX Designer - Hybrid TX/KS/NJ/FL/GA/MA** **R0043882** The CX /UX Designer is responsible for creating market-leading experiences for Wolters Kluwer Tax & ... UX team members, Product Management and high performing agile teams, the CX /UX Designer translates complex customer and business requirements into simple, balanced… more
- Amazon (Bellevue, WA)
- …About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal Customer insights to Validate, Deploy and ... Greenfield Sites globally, maximizing solutions readiness and customer satisfaction. MSP CX maintains unified accountability in the field towards our internal… more
- HCA Healthcare (Nashville, TN)
- …**Job Summary and Qualifications** The Senior Business Analyst role will support CSO, Genesys CX platform.The primary function of this role is to serve as a product ... and business partners in support of revenue our Genesys CX platform. Success in this position also includes building...the efforts in all matters related to the Genesys CX Platform. + Elicits and documents business, user, functional… more
- HCA Healthcare (Nashville, TN)
- …Do you want to join an organization that invests in you as a Genesys CX Cloud Engineer? At Parallon, you come first. HCA Healthcare has committed up to $300 ... a difference. We are looking for a dedicated Genesys CX Cloud Engineer like you to be a part...our team. **Job Summary and Qualifications** As a Genesys CX Cloud Engineer you will the infrastructure as code… more
- Amazon (New York, NY)
- …us well for the long-term. As a Senior Manager, Product Management - Tech, Ad CX , you will lead the charge in defining, inventing and launching ad solutions that ... responsibilities - Set a global product vision for Ad CX - Lead a team of Product Managers in...a high-impact, customer-focused product strategy and roadmap for Ad CX - Launch high impact products and services that… more
- Amazon (Seattle, WA)
- …team to own defining and building a new set of org-wide customer experience ( CX ) metrics to help us deeply understand and evaluate our performance and our largest ... technology roadmap in order to measure and improve our CX , as well as enable our organization to drive...the organization. Key job responsibilities * You will identify CX signals, define metrics, and develop and manage mechanisms… more
- ManpowerGroup (New York, NY)
- …with a passion for communications and training? We are seeking an experienced CX Communications and Training Manager to join our team and lead initiatives that ... drive stakeholder engagement and enhance our Customer Centricity mindset. ** CX Communications and Training Manager** **100% Remote (Must work EST hours)** **6 Month… more
- HCA Healthcare (Nashville, TN)
- …**Job Summary and Qualifications** The Consulting Business Analyst will support our Genesys CX platform. The primary function of this role is to serve as a ... and business partners in support of revenue our Genesys CX platform. A background and operational experience in Contact...the efforts in all matters related to the Genesys CX Platform. + Elicits and documents business, user, functional… more