- Metrolink (CA)
- …and update Comm Desk Standard Operating Procedures (SOPs)and other various systems on a regular basis. Support various customer engagement programs, ... and passengers using various social media outlets. The position will also support various customer engagement programs, including refunds, group travel, the Quality… more
- Trace Systems Inc (Portsmouth, VA)
- …Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk Support personnel to support the Norfolk Naval Shipyard CIO ... Desk Support - Tier III...with account verification, and process new accounts and user data for network systems and corporate applications.… more
- University of Rochester (Rochester, NY)
- …and internal equity considerations._ **Responsibilities:** Provides first level Data Center systems and Service Desk phone support for faculty, staff, ... primarily on computer-based technologies in a 24/7/365 environment. Provides basic systems monitoring, desktop and application support and follows documented… more
- Select Medical (Mechanicsburg, PA)
- …bonuses -Thorough orientation program -Team-oriented environment -Hands-on training to help desk The Support Specialist is responsible for delivering quality ... problems are logged and assigned to an available Help Desk staff member for resolution. The Support ...and software, network connectivity issues, as well as any systems in use. + Ensure that all issues are… more
- Trace Systems Inc (WA)
- …to the success of NRL's cutting-edge initiatives. Plus, with our core IT Service Desk support operating during convenient peak hours from 0600 - 1800 EST ... Job Overview Job Title: Help Desk Specialist Job Location: Naval Research Lab, Washington,...network support , information assurance or general administrative support . Education + High School Diploma Trace Systems… more
- Comcast (New York, NY)
- …ongoing seller enablement through process Q&A, deal structure guidance, and case-by-case deal desk support . + Develop and publish playbooks and documentation for ... of contact for functional operations questions related to deal desk processes, approvals, and data integrity. +...narratives to inform process improvement and forecasting accuracy. + Support the Director in publishing Deal Desk … more
- SMX (Patuxent River, MD)
- …MD SMX is seeking a Class Desk Support Engineer (Senior) to support the E-2/C-2 Airborne Command and Control Systems Program Office (PMA 231) at Patuxent ... Tactical Ops & Air/Weapons Specialist - Senior Class Desk Support (4722)at SMX(View all jobs)...Reviews technical problems; provides solutions for software, hardware, and systems ; and troubleshoots operating anomalies using data … more
- Precise Systems, Inc. (Crane, IN)
- As a solutions-based company, Precise Systems is focused on innovation in support of the warfighters and aligning our expertise to deliver the highest quality of ... Precise solution. We are currently seeking an IT Help Desk Specialist to support our NSWC customer...CE) is required. Desired Experience: + 1-3 years of Systems Administration and/or IT Help Desk Experience.… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …the Annapolis Junction, MD area. The Help Desk Specialist will provide 24x7 Help Desk support as defined by first response/Tier 1/Level 1 support . They ... work aids to resolve tickets at lowest level of support + Receive, triage and route tickets to Tier 2 Help Desk according + Compile and organize data for… more
- State of Massachusetts (Chelsea, MA)
- …foster positive community outcomes. *About the Role:* EOTSS is seeking to hire a *Service Desk Analyst* to join the End User Support Team. The Service Desk ... Analyst is to handle the processing of Tier 1 support and infrastructure calls. The Service Desk ...manager of insufficient documentation. * Verify and confirm customer data and document as required. *Preferred Knowledge, Skills, &… more
- Stony Brook University (Stony Brook, NY)
- …the Academic, Clinical Faculty, and Staff of Stony Brook Medicine. The **IT Service Desk Technician** also provides direct support to our clinical nursing areas ... level of availability for the electronic patient care computer systems , interfaces and data center environment during...+ Two to four years experience in a Help Desk , Service Desk or technical support… more
- Stony Brook University (Stony Brook, NY)
- …the Academic, Clinical Faculty, and Staff of Stony Brook Medicine. The **IT Service Desk Technician** also provides direct support to our clinical nursing areas ... level of availability for the electronic patient care computer systems , interfaces and data center environment during...+ Two to four years experience in a Help Desk , Service Desk or technical support… more
- T and T Consulting Services (Brunswick, GA)
- … analytics and knowledge reuse. + Provide leadership for walk-in and front desk support operations that include issuing equipment and supporting users who ... environments across its headquarters and training delivery points. Services span application support , server and data center operations, network and transport… more
- University of Rochester (Rochester, NY)
- …the computer network, including on-site and off-site locations. + Represents the Service Desk support areas for new services entering into the University. ... Assists with reporting on agent and team metrics. May provide on-call support . Provides second level server systems administration and email administration… more
- LA Care Health Plan (Los Angeles, CA)
- …Experience Required: At least 2 years of experience in Call Center Help desk , configuring & administering networked computer systems in a Windows environment. ... Help Desk Technician III (Hybrid) Job Category: Information Technology...systems (eg, Jira Service Management). Experience with on-call support and afterhours troubleshooting. Skills Required: Expertise in troubleshooting… more
- Cushman & Wakefield (Boston, MA)
- …terms to ensure the data included in contracts aligns to Cushman's internal systems + Contribute to Deal Desk 's knowledge management and the maintenance of ... Desk Specialist **Job Description Summary** The Deal Desk Specialist will support the Americas Deal...processes via review of contract/legal documentation, entry of key data into enterprise systems , and resolution of… more
- AeroVironment (Germantown, MD)
- **Worker Type** Regular **Job Description** **Summary** The Service Desk Technician III is a member of the IT Service Desk team and serves as the highest ... technical escalation point for end-user support . This role is responsible for resolving highly complex issues across multiple systems , mentoring junior staff,… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... data , and interact with external stakeholders. The Service Desk unit is part of the central services group...Office applications; ability to learn, teach, and troubleshoot technical systems . - Data analysis: Demonstrated proficiency in… more
- CRC Insurance Services, Inc. (Charlotte, NC)
- …the following job description:** We are seeking a highly motivated and customer-focused IT Service Desk Manager to lead our IT Support Team. This is a hands-on ... the team + Lead, mentor, and develop the service desk team to deliver high-quality support and...working ServiceNow Experience + Proven experience in technical management, data governance, and service desk operations. +… more
- LiveRamp (San Francisco, CA)
- …that have never been tackled before. **You Will:** + Provide first-line Deal Desk support for standard new business, upsells, and renewal deals (including ... protecting precious brand and consumer trust. LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data … more
