- Forrester (CT)
- …and build an extraordinary future. **About This Role:** As a member of Forrester's digital customer success team, this individual is responsible for ... accuracy of customer data. + Collaborate with customer success (CS) and operations ...drive strategic decisions. + Surface actionable insights to improve digital customer touchpoints and operational efficiency, fostering… more
- Qualtrics (Seattle, WA)
- …the heart of Qualtrics. Embedded in Customer Success , is our Digital Insights & Operations team, helping the organization pinpoint areas of opportunity ... of experience as a people manager, preferably on a Customer Success Operations , Customer... Customer Success org and the Digital Insights & Operations team plays a… more
- Mount Sinai Health System (New York, NY)
- **Job Description** **IT Project Manager III (Senior Customer Success Manager) - Digital and Technology Partners - Hybrid** This hybrid role requires the ... customer relationships, driving retention, and ensuring long-term success in healthcare technology or digital health...settings. + Experience working closely with marketing, product, and operations teams to align customer needs with… more
- Mount Sinai Health System (New York, NY)
- **Job Description** **IT Project Manager I ( Customer Success Manager I) - Digital and Technology Partners - Hybrid** This hybrid role requires the ability to ... NY 10017 We are seeking a proactive and empathetic ** Customer Success Manager I** to join our...+ Exposure to working cross-functionally with internal teams (product, operations , marketing) to improve service delivery and customer… more
- Stralynn Consulting Services, Inc. (Nashville, TN)
- …in company sales and operations management, focused on AI/ML and Customer experience technology or digital transformation environment. + Skills: Strong ... operations , drive strategic initiatives, and ensure the company's success . They should also be able to build a...to meet our customers' business-driven goals. We strive for success by focusing on customer experiences, collaboration,… more
- UNUM (Columbia, SC)
- …digital technology investments. + Demonstrated success in driving digital transformation through customer adoption, user experience research, and ... field required; Master's degree preferred. + 8+ years of experience in delivering customer value through problem solving, analytics, and/or digital solutions. +… more
- Capital One (Chicago, IL)
- Capital One Trade Credit - Marketing Operations Manager ( Digital , Email, and Website) Hybrid Capital One Trade Credit offers a comprehensive accounts receivable ... transactions, mitigating credit and fraud risk. Additionally, they can enhance their customer experience by upgrading to a digital -first, tech-enabled platform… more
- Mayo Clinic (Rochester, MN)
- …to inform strategic decisions. + Develops and tracks key performance indicators (KPIs) and success metrics for digital health initiatives. The Vice Chair is a ... Master's degree preferred. A Vice Chair models behaviors that contribute to success by embodying Mayo values, maintaining a customer -centric approach, fostering… more
- Walmart (Grand Rapids, MI)
- …there are no preferred qualifications._ Customer service environment, Digital change initiatives, Management experience within Walmart Operations , Managing ... supporting the Open Door Policy Supports the implementation and sustainment of digital change initiatives mobile applications digital roadmaps and product… more
- DoorDash (Denver, CO)
- About the Team DoorDash Digital Ordering is DoorDash's first software-as-a-service business unit - offering a suite of services across online ordering, branded ... the country's biggest industry sectors. As a Strategy & Operations leader in this space, the Manager will have...company. About the Role As Manager for DoorDash Drive's Digital Ordering business, you will play a critical role… more
- Cognizant (Teaneck, NJ)
- Capital Markets Digital Operations Sales Lead Location: Midwest or West Coast Cognizant's seeking a Service Line Sales Specialist- Digital Operations to ... (financial, cost and asset), preferably with a mix of consulting and operations experience. + Exceptional client leadership skills and experience. + Business process… more
- Insight Global (Alpharetta, GA)
- …Technology industry. As they continue to grow, they are seeking a Head of iLottery & Digital Operations to join their team. They are seeking an individual who is ... similar experience Relevant professional background in any of the following: tech, customer sales, finance, e-commerce, digital media, product and business… more
- Nestle (New York, NY)
- …Business Partnership & Project Management_ * Lead the creation of personalized, data-driven digital customer engagement strategies to support the COE. * Oversee ... for your development and growth. Join us! **Job Description:** The Digital Engagement Innovation Manager ( Customer Contact/Call Center) will support… more
- Cognizant (Teaneck, NJ)
- **SLS Insurance** Cognizant's Insurance (INS) Markets is seeking a Service Line Sales Specialist- Digital Operations to be actively involved in continuing to grow ... cost and asset), preferably with a mix of consulting and operations experience. + Strong management experience with excellent communication skills, collaborator… more
- NRG Energy, Inc. (Houston, TX)
- …relationships by empowering customers to self-serve and access value-added services from our customer portals. The Digital Customer Experience Analyst will ... and challenge. Your growth is key to our ongoing success -take the lead in shaping your career development, goals...product and services. We aim to provide a best-in-class digital experience that complements our industry-leading customer … more
- Oriental Bank (San Juan, PR)
- The Advisor, Customer Intelligence & Operations ( Digital Strategy) plays a key role in executing personalized, data-driven email campaigns that drive ... be responsible for the management and execution of the digital onboarding and cross-selling campaigns for all customer...and develop. Each employee is key in the company's success . Our team consists of an excellent group of… more
- SAP (Newtown Square, PA)
- …fingertips. **What you'll do** Position Title: SAP iXp Intern - SAP Academy for Customer Success , Global Operations Location: Newtown Square, PA Expected ... execution of projects related to the SAP Academy for Customer Success + Support with content creation,...development of the next generation of diverse, highly skilled, digital -native talent. We implement a holistic workforce strategy to… more
- Komatsu (Chicago, IL)
- …the actual solution portfolio and capable of relating core functions to customer operations . Effectively introduce core solutions with demonstrated confidence ... success . "I'm seeing an opportunity to share this customer success this customer needs...Trimble, Leica) valued significantly. + Capability to understood complex customer operations , envision opportunities & communicate new… more
- Arab Community Center for Economic and Social Serv (Dearborn, MI)
- …email/CRM systems, ensuring alignment with broader marketing goals o Experience across digital channels, with proven success in expanding reach, engagement and ... recommendations to continuously optimize performance o 8+ years of experience in digital marketing, with demonstrated success managing digital channels… more
- Hatch (Houston, TX)
- …digital transformation journey (https://bit.ly/2NM6fuc) , successfully implementing emerging digital services into our clients' projects and operations ... interoperability, and support decision-making,autonomous execution (https://bit.ly/31eeemV) , and integrated operations and performance centers. Hatch Digital specializes… more