- Usaa (Tampa, FL)
- …and proven ability to build high performing teams. Advanced knowledge of call center dynamics, including workload demand forecasting, staffing, queues, schedule ... to support the business' strategic objectives. 3-5 years experience with Contact Center tools: NICE WFM, Call Routing, Genesys Decisions, Tableau. Experience… more
- AssistRx (Phoenix, AZ)
- …emphasizing excellence. Reports to Director , Pharmacy. + Maintains and improves call center operations by monitoring system performance, identifying and ... escalated calls, complaints, questions, and queries as necessary + Collaborates with call center management staff to execute programs to facilitate conversion,… more
- Hilton (Honolulu, HI)
- …and Brand Standards\. **The Role** The ** Director of Call Center Services** manages the efficient daily operations of the **Reservations and ... iconic beachfront resort in Hawaiʻi, is seeking an experienced ** Director of Call Center Services**... Operations , and Front Office_ **Title:** _Director of Call Center Services \- Hilton Hawaiian Village_… more
- Northwell Health (Melville, NY)
- …compassionate Director , Financial Services to lead and optimize our financial services call center operations . This pivotal role is responsible for ... a deep understanding of healthcare revenue cycle management, medical billing processes, and call center best practices. You will be instrumental in ensuring… more
- Mass Markets (Wichita, KS)
- …of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple ... of supervisors and all other operational management associated with day-to-day contact center operations . Operationally, the Associate Director is… more
- Mass Markets (Mesilla, NM)
- …of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple ... of supervisors and all other operational management associated with day-to-day contact center operations . Operationally, the Associate Director is… more
- Mayo Clinic (Eau Claire, WI)
- …patient access. The Director of Office of Access Management - MCHS Call Center optimizes these access pathways enabling patients to seamlessly navigate their ... and performance with organizational and agency-wide goals. Proactively develops contact center strategies governing scheduling, call handling, and patient… more
- GE Appliances, a Haier company (Louisville, KY)
- …Relocation Assistance Available. **Position** Director , Digital Innovations - Contact Center AI Strategy & Operations **Location** USA, Louisville, KY **How ... We are seeking an experienced and strategic Digital Innovations Director to lead the transformation of our consumer and...years of relevant business experience including experience in contact center operations or digital transformation, with a… more
- Capital One (Mclean, VA)
- …a dynamic and experienced Director , Sentry Operations . The **Sentry Operations Center Director ** will strengthen our capabilities to detect, deter, ... Director , Security Operations Center ... Director , Security Operations Center At Capital One, we...machine! Within GWS, our **Global Security Operations Center (GSOC** ), or as we call … more
- ABM Industries (Dallas, TX)
- …programs for emerging technologies in the mission critical infrastructure space. **Data Center Operations & Maintenance** + Ensure compliance with all Change ... with direct oversight of large teams + Proven experience managing data center operations , including change control, emergency response, project management, and… more
- Comcast (Philadelphia, PA)
- …**Core Responsibilities** + The Executive Director of the Procure-to-Pay (P2P) Operations Center of Excellence (CoE) will lead the continuous improvement of ... you to fast-forward your career at Comcast. **Job Summary** The Executive Director will lead global P2P operations , driving efficiency, compliance, automation,… more
- CyrusOne (Sterling, VA)
- The Senior Director of Regional Data Center Facility Operations oversees teams throughout the region to ensure proper practices and procedures. The Sr. ... Director will also provide Implementation Management support for certain...6 + Work with the Vice President of Data Center Operations to assure that environmental issues… more
- Georgetown Univerisity (Washington, DC)
- …to making a difference in the world. Requirements Job Overview The Assistant Director of Operations and Administration manages the financial and administrative ... operations of the Center for Security Studies (CSS)/Security Studies Program (SSP). Additional...including adjuncts and temporary workers Work Interactions The Assistant Director of Operations and Administration reports to… more
- Georgetown Univerisity (Washington, DC)
- …the SFS that integrates business, economics, policy, and international affairs. The Executive Director manages the Baratta Center 's operations , staff, and ... administrative processes to ensure smooth operations and successful execution of Center activities. Work Interactions The Executive Director reports to the… more
- Mass Markets (Savannah, GA)
- …of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple ... activity and development of 5-10 supervisors within a complex call center environment. The Operations ...to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director… more
- University of Rochester (Rochester, NY)
- …Center Services Assistant Director is primarily accountable for the Data Center operations , within a governance model consisting of key partnerships and ... Team, provides leadership and operational oversight for the 24x7x365 Operations of the Data Center , critical IT...as a back-up for the Data Center Director . + Manages Data Center on- call… more
- AccentCare, Inc. (Cumming, GA)
- Overview Director Inpatient Hospice Center , Registered Nurse Location: Cumming, GA Position Type: Full-Time Remote/Virtual Position: No Find Your Passion and ... Purpose as a Director Inpatient Hospice Center , Registered Nurse Salary:$110,000-$115,000 Offer Based on Years of Experience What You Need to Know Reimagining… more
- University of St. Thomas (St. Paul, MN)
- …The University of St. Thomas invites qualified candidates to apply for an Executive Director , Shenehon Center for Real Estate (Program Director I) position ... considerations, and available market information. JOB SUMMARY The executive director leads the Shenehon Center for Real...with the Center . + Develops and manages Center administration and operations , including annual financial… more
- Texas A&M University System (Corpus Christi, TX)
- …delivery. + Represents the University Counseling Center in the absence of the Director . + Assist with back-up on- call coverage for contracted on- call ... Job Title Associate Director , University Counseling Center Agency Texas...departmental procedures and paperwork, and evaluating and assessing the center operations to optimize service delivery. +… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …to the excellence of our academic community. **Description** The Carter Center is a 501(c)(3), not-for-profit, nongovernmental organization founded in 1982 in ... his wife, Rosalynn, in partnership with Emory University. The Center has helped to improve millions of lives in...to bolster confidence in the outcome. SUMMARY: The Program Director leads the strategy, development, and implementation of The… more
