- Whitney M Young (Albany, NY)
- …clear key performance indicators for each stage of the funnel (reach, engagement , traffic, conversion, retention ). Create segmented email automations (welcome ... and integrate contacts collected on-site into nurture journeys. Partner with Marketing, Director of Volunteer and Community Engagement and all departments to… more
- NY CREATES (Albany, NY)
- …advanced packaging prospects. Develop and implement advanced packaging sales strategies, client service, and retention plans. Assist with drafting advanced ... staff of 1-2 Business Development Associates. Work directly with NY Creates Sr. Director of Packaging strategy to expand and improve packaging efforts and establish… more
- Ethos Veterinary Health (Arvada, CO)
- …journey for improvement opportunities. Monitor key performance indicators (KPIs) such as client satisfaction, referral rates, and retention to inform service ... operational and financial management of the hospital including oversight of client experience, fiscal management (day-to-day), marketing and promotion of services,… more
- Burns & McDonnell (Houston, TX)
- …consulting and cybersecurity solutions that protect essential systems and enable innovation. As a Client Engagement Director , you will be at the forefront of ... more than sales; it's about becoming a trusted advisor who understands client needs, crafts tailored solutions, and ensures successful outcomes. You'll collaborate… more
- HNTB (Nashville, TN)
- **What We're Looking For** HNTB is hiring a Program Director for Public Engagement & Communications to lead strategy, outreach, and stakeholder alignment for ... projects. Managing a team to develop and implement strategic public engagement communications plans for various phases of transportation projects. **What You'll… more
- Market My Market (Charlotte, NC)
- Director , Client Experience ( Director ,... engagement . This role focuses on driving client satisfaction, retention , and revenue growth through ... CX) About the Role The Director , Client Experience ( Director , CX) leads 4-6 ...while promoting self-reliance and continuous learning within the team Client Engagement & Collaboration + Act as… more
- AIG (Philadelphia, PA)
- …a Client Director . The responsibilities will involve management of key client relationships focused on client retention and new business growth. A ... Client Director Join us as a...experience as a valued member of the team. Our Client Engagement team manages AIG's major ...in line with set objectives + Meet or exceed client retention and premium retention … more
- Verndale (Boston, MA)
- About the Client Success Director role This role can be in our Boston office or Remote for those outside of MA The Client Success Director (CSD), ... manages a portfolio of high-value accounts. The CSD is accountable for retention , profitability, and client satisfaction across their portfolio, while also… more
- HUB International (Long Beach, CA)
- …and hit desired long-term outcomes such as maintaining and improving client retention , team member retention and engagement , and organic growth levers ... insurance, paid time off, a generous 401k plan and more! **THE OPPORTUNITY:** The Client Service Director (CSD) is a critical leadership position in the… more
- Dcode (Fayetteville, NC)
- …innovation and agility inside their missions + Work closely with the Account Senior Director to drive client retention , identify opportunities for account ... roadblocks into results. Role Summary We are seeking a mission-driven, results oriented Director of Client Success to lead the execution of high-priority… more
- BlackRock (New York, NY)
- **About this role** **Global** **Head of Digital Client Experience** **,** **Managing Director ** **Location: LDN or NY** ** ** **About the Role** We're looking ... expert knowledge on leveraging technology, automation, AI and data-driven insights to drive client adoption, retention , and expansion. As a senior leader, you… more
- HSBC (St. Helen, MI)
- …+ Proven relationship management skills with global clients and a track record of client engagement and trusted advisor status. + A strong understanding of risk ... Relationship Director , Institutional Client Group Brand: HSBC...for ongoing relationship management, credit and financial crime risk, retention of existing business and origination of new business… more
- Health Care Service Corporation (Lancaster, PA)
- …finalist presentations and RFP responses. + Lead market-based planning for the client engagement team, evaluate RFP performance, and gather market insights ... Luminare Health Hospital strategy and product roadmap in partnership with the Executive Director of Strategic Partnerships, the VP of Client Management and the… more
- Publicis Groupe (New York, NY)
- …and sociology, psychology, and other liberal arts disciplines. **Overview** The Associate Director , Client Operations is an integral role within the Spark ... monitoring and building internal operational processes throughout the account. The Associate Director , Client Operations will also be responsible for monitoring… more
- JPMorgan Chase (Plano, TX)
- …a focus on revenue generation, client retention and expansion, client satisfaction, and employee engagement . The role also emphasizes developing and ... global revenue. + Incubate, drive, and foster growth and retention strategies across the client portfolio to...to client -facing conferences and executive sessions, enhancing client engagement and fostering industry connections. +… more
- Tiffany & Co. (New York, NY)
- **Position Overview:** The Director of CRM & Client Insights is a pivotal global leadership role, driving Tiffany's overarching CRM strategy, client ... Lead global client analytics, defining behavioral insights, LTV logic, and acquisition/ retention strategies. + Own all client and CRM business intelligence… more
- Manulife (Charlotte, NC)
- Reporting to AVP - Private Markets Operations, the Director , Private Markets, Timber and Agriculture, will oversee the accuracy of the books and records of the ... Record. + Timely and accurate production and coordination of the quarterly client reporting process in conjunction with the front office, finance, performance, and… more
- Cognizant (Chicago, IL)
- …of new, renewal, and expansion opportunities in the Insurance sector + Develop client engagement strategies and quantify costs of pursuit + Lead accountability ... positive client experience. A CRM's shared measures are margin, revenue, client satisfaction & employee retention . CRM role-specific measures are renewal win… more
- Horizon Services, Inc. (Hayward, CA)
- …full census and efficient utilization management at assigned program(s). Engages in marketing, client retention , client engagement , or other efforts ... JOB TITLE: Associate Director of Outpatient & Prevention Program Operations LOCATION:...end-goal of delivering a quality product to Horizon's valued client -base. As a key member of the executive leadership… more
- ARAMARK (Dallas, TX)
- …differential advantages of Aramark, resulting in long-term development and industry-leading client retention and growth rates. Candidates must have demonstrated ... the ability to lead client engagement planning and execution and to...retention through the application and execution of comprehensive, client -facing strategies. Responsibilities include, but are not limited to… more
