- Dominion Energy (Richmond, VA)
- Director - CX Strategy Dominion Energy is committed to providing reliable, affordable, and increasingly clean energy that powers our customers every day. If ... position does not offer relocation assistance. **Job Summary** The Director , CX will lead the development and...Virginia and North Carolina markets align with the company's CX strategy . This role identifies and addresses… more
- Bright Horizons (Newton, MA)
- …families to thrive both personally and professionally. **Job Summary:** We are looking for a Senior Director of Brand and CX Strategy to help us grow our ... **Primary Purpose** The CX and Brand Director will help...consumer touch point. **Key Responsibilities:** + **Develop and Implement CX Strategy :** Design and execute a customer… more
- Capgemini (New York, NY)
- …Partnering with passionate leaders and visionary entrepreneurs, we apply creativity, strategy , design and data to re-invent businesses, drive growth and orchestrate ... _, which focuses on the Activation & Enablement of CX at scale. This leader will drive our efforts...It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its… more
- BlackRock (Atlanta, GA)
- …Microsoft Dynamics Product Strategy Lead will sit within Client Experience (** ** CX ) Transformation which works to accelerate progress towards our CX mission ... + 10+ years working in a role focused on CX /customer/CRM or product strategy and/or program management, business or digital transformation programs; Past… more
- Honeywell (Atlanta, GA)
- As a ** Director , Customer Experience ( CX ) & Field Operations** here at Honeywell, you will have the opportunity to lead and oversee our customer experience ... program management strategy and initiatives. You will work closely with cross-functional...and engagement, and fostering an inclusive culture. As a Director , you will have the opportunity to manage and… more
- Verint Systems, Inc. (Annapolis, MD)
- …opportunities. Learn more at www.verint.com . **Overview of Job Function:** As the GTM Strategy Sr. Director , you will be responsible for our Agent Copilot ... Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX...Strategy and offers to drive overall business growth. This… more
- Publicis Groupe (Los Angeles, CA)
- …Shoot for the moon. **Overview** **GENERAL SUMMARY** As the Associate Director , Platform Strategy /Connected Customer Experience (CCX), you will play ... future. Agency capabilities include website development, CRM, brand and business strategy , data science and analytics, media planning, media buying, performance… more
- Capgemini (Atlanta, GA)
- …Capgemini. **Job:** _Project Manager_ **Organization:** _NA APPS LOC PRACTICE_ **Title:** _Engagement Director - Oracle SaaS - Sales Strategy and Solutions Lead_ ... process across multiple Oracle SaaS pillars (ERP, SCM, HCM, CX ). The ideal candidate will be responsible for driving...It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its… more
- Capgemini (Chicago, IL)
- …and close-out of the engagement, including establishing a "benefits management office." The CX Program Engagement Director / Manager has technical and functional ... you're considering** **Location: Chicago, IL** We seek a seasoned Senior Engagement Director / Manager to drive complex programs from inception through completion.… more
- Concentrix (Jackson, MS)
- Job Title: Executive Director - Business Development Job Description Our Business Development Executive Directors enjoy the ability to leverage contacts across ... qualification to close. - Demonstrates a strong understanding of CX Operations and the tech-led solutions that innovate ...as an advisor and coach internally to develop win strategy through to close plan. - Articulates a compelling… more
- Carrier (Palm Beach Gardens, FL)
- … Cx Teams to design & drive transformational projects. Together with the Global Director of Cx and the Carrier senior leadership team, the position will ... Carrier on social media at @Carrier (https://c212.net/c/link/?t=0&l=en&o=3847430-1&h=4009942256&u=https%3A%2F%2Ftwitter.com%2Fcarrier&a=%40Carrier) . The ** Director Carrier Excellence Transformation** is responsible for leading and… more
- Carrier (Palm Beach Gardens, FL)
- …value. The Associate Director will also support the coordination of global Cx Teams to design & drive transformational projects. Together with the Director ... . **Key Responsibilities** 1. Strategic Leadership + Support the Director in defining and executing a strategy ...efficiency and continuous improvement. + Support central and decentral Cx teams in project planning, design, and execution. 2.… more
- Novo Nordisk (Plainsboro, NJ)
- …and stakeholders for iterative improvements . Cross-functional Collaboration Work closely with the CX Strategy & Blueprinting Lead and UX teams to ensure ... center, powered by insight and foresight. We develop an end-to-end approach to strategy , focusing on every touchpoint that impacts our customers. We leverage data… more
- Chewy (Plantation, FL)
- **Our Opportunity:** Chewy is hiring an **Associate Director Program Manager** to own our **Returns Abuse program** within the Refunds, Replacements, and Concessions ... (RRC) org. Youʼll drive our strategy to protect customer trust while deterring fraudulent behavior...ensuring alignment with abuse risk profiles, SKU economics, and CX guardrails. + **Dr** **i** **ve execut** **i** **on… more
- Honeywell (Rosemont, IL)
- As a Sr Director , Customer Experince ( CX ) here at Honeywell, you will be responsible for shaping and delivering tools and processes to deliver an exceptional ... including customer care and technical support while driving the CX digital transformation strategy . You will report directly to our Vice President Supply… more
- Toyota (Plano, TX)
- …for all by enabling freedom of movement for everyone. We are seeking a ** Director , Software Engineering** , to serve as the **Technology Domain Owner (TDO)** . The ... specific domain. The TDO will develop and execute the domain's technology strategy , ensuring alignment with our overarching business objectives, and lead multiple… more
- The US Pharmacopeial Convention (USP) (Rockville, MD)
- …reasonable accommodation to individuals with disabilities. **Brief Job Overview** The Director , Insights Operations role is a supervisory position in the Strategic ... Insights (SI) department, part of the Legal, Strategy and People division at the US Pharmacopeia (USP)....necessary to ensure engaged and productive work environments. The Director , Insights Operations has the following responsibilities: * Consult… more
- Intuit (Mountain View, CA)
- **Overview** As Director of Intuit's Customer Experience team, you will be responsible for building and leading a customer experience 'practice' to drive innovation ... build our offerings. All aspects of defining the customer strategy and end-to-end service delivery design including feature adoption,...growth + Lead, organize and scale a Customer Experience ( CX ) practice within the organization. The team will be… more
- Verint Systems, Inc. (Atlanta, GA)
- …every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX Automation. We ... **Overview of Job Function:** As the Vice President, GTM Strategy - WFM, you will be responsible for our...and non-technical clients, including Executive C-level management, VP, and Director levels, and end-users. + Thought Leadership - influence… more
- Comcast (Laurel, MD)
- …lasting value for every homeowner we serve. Because tomorrow matters. The Director of Installation job oversees the installation process. It coaches, inspires, ... to achieve financial and business objectives. Influences, shapes, and integrates strategy for functional area(s). **Job Description** **MUST HAVE 5+ YEARS OF… more