- The Marcus Corporation (Lake Geneva, WI)
- …be doing? *Maintains standards of guest service as established by the Guest Services Director . *Ability to learn, manage and train associates on our ... department consisting of supervisory team, Club Vacation Liaison, Guest Service Agents, Night Audit, PBX and...with the Director of Guest Services and Director of Front … more
- Hilton (New York, NY)
- …candidate for this position will possess two years' experience as a Guest Relations, Guest Services or Front Office Manager in a hotel of comparable size ... Guest Services Manager The iconic Tempo by...staff plus one bell captain and report to the assistant director of front office operations. The ideal… more
- Sonesta International Hotels Corporation (Minneapolis, MN)
- …must be able to work nights/overnights, weekends, holidays Job Tasks: Performs all guest service representative tasks in a superior manner. Oversees late ... Office Assistant Manager is responsible for assisting the Director of Rooms in managing the front ... office function; ensure staff is properly trained including service expectations, hotel facilities and services , local… more
- Hilton (Orlando, FL)
- … Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible ... join their team! This position will report to the Front Office Director and will lead a... Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory… more
- Montage International (Laguna Beach, CA)
- …Director of Front Office in managing the day-to-day operations for guest reception, guest services , reservations, and concierge; including profitable ... Front Office Manager SUMMARY The Assistant Manager Front Office is responsible for assisting the ...limited to: Supporting the department operation and providing direct service to guests as needed, leading by example Overseeing… more
- Arlo SoHo (New York, NY)
- …hotel environment Intensive direct-experience in various hotel operational departments including Front Office, Guest Services , Housekeeping, Security/Loss ... Manager in budgeting, planning, organizing and directing all hotel services , including front -of-house and back of house...& Beverage Proven track record of designing and implementing service standards and procedures that yield high guest… more
- PBS Facility Service (Brooklyn, NY)
- About the role: PBS Facility Service is insearch of a Director of Concierge. This pivotal role entails overseeing andguiding a team of doorman supervisors, ... equipped to handle various responsibilities and requests. Operational Efficiency: Streamline front -of-house operations to ensure smooth guest and resident… more
- Chick-fil-A (Brunswick, OH)
- …that Team Members work at a pace to maintain restaurant's established speed of service guidelines. Addresses guest issues that may arise; consults with Operator ... Description At Chick-fil-A, Directors are responsible for serving both the Front -of-House and Back-of-House teams and ensuring that each restaurant guest has an… more
- Schulte (Chicago, IL)
- We're looking for a Guest Service Agent to join our Front Office team! The Guest Service Agent will be based at the reception of The Hoxton, Chicago. ... providing a naturally friendly, helpful, and responsive, level of service to all our guests from arrival to departure....collect correct guest data, and communicating any guest issues that arise Work with our Director… more
- Marriott International (Kissimmee, FL)
- …procedures for areas of responsibility. Reviews staffing levels to ensure that guest service , operational needs and financial objectives are met. Establishes ... per occupied room to achieve or exceed budgeted goals. Ensuring Exceptional Customer Service : Responds to and handles guest problems and complaints effectively.… more
- Aimbridge Hospitality (College Point, NY)
- The Director of Sales-Select Service has direct oversight of sales and marketing operations for a Select Service hotel. This role has the responsibility to ... advertising, marketing and business plans for no more than one Select Service hotel; manages within approved plans and budgets. Management-level associates are… more
- Crescent (Fort Worth, TX)
- …service and hospitality are provided to the hotel customers. 4. Supervise the Guest Service Agents. 5. Remain calm and alert, especially during emergency ... Position: Front Desk Manager JOB OVERVIEW: Supervise the daily...staff to maximize revenues and profits while attaining optimal guest satisfaction. REPORTS TO: Director of Operations… more
- DoubleTree Greeley (Greeley, CO)
- …Department: Front Office / Guest Services Reports To: Front Desk Supervisors / Director of Rooms FLSA Status: Non-Exempt Location: DoubleTree by ... Part-Time Front Desk Agent to join our guest services team. As the first point... at all times. What We're Looking For: Previous front desk, customer service , or hospitality experience… more
- SeaWorld Parks & Entertainment (Williamsburg, VA)
- …to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service , this is a place for you! What you get to do: ... includes both revenue and expenses as assigned Assist the Director and Managers in various projects to improve park...team member handbook Ensure all team members provide exceptional guest service Perform other miscellaneous tasks as… more
- Tacombi (Washington, DC)
- …promise, embody our core values and always extend Mexican Hospitality - Tacombi's unique service culture - to our growing customer and employee bases. The Area ... Director is a key leadership role responsible for overseeing...taqueria managers, supervisors, and staff to deliver exceptional customer service and achieve optimal business outcomes. This position directly… more
- Surety Hotel, Autograph Collection (Des Moines, IA)
- GUEST SERVICES SUPERVISOR Reports to ...Rooms Division Manager to set the tone for the front -of-house guest experience of the hotel. This ... integral role assists in leading the Guest Services department by example, ensuring that...it requires breaking protocol for the benefit of the guest , as our service style and standards… more
- KidStrong (Passaic, NJ)
- …& lead-generation strategies Drive trial bookings and membership conversions Ensure front desk processes (member check-ins, inquiries, guest registration) run ... goals Maintain class scheduling & optimization Ensure exceptional customer service and member retention Coaching & Engagement Teach high-energy, pre-designed… more
- Chick-fil-A (Youngstown, OH)
- …at Chick-fil-A Austintown. Each Assistant Director will be working underneath a Director of a department ( Front of House, Back of House, Training, Marketing) ... Description The Assistant Director position is essential to what we do...that promote a clean environment, delivering Chick-fil-A's Recipe for Service , and serving crave-able food, through all sales channels… more
- Fairfield Carmel (Carmel, IN)
- … guest experience. You will be responsible for providing exceptional service through check-in/check-out processes, responding to guest inquiries, and ensuring ... guest requests and concerns with a focus on guest satisfaction. Provide information about hotel services ,...Qualifications: High school diploma or equivalent; hospitality or customer service experience preferred. Prior front desk or… more
- Aimbridge Hospitality (Fremont, CA)
- The Director of Sales-Select Service has direct oversight of sales and marketing operations for a Select Service hotel. This role has the responsibility to ... advertising, marketing and business plans for no more than one Select Service hotel; manages within approved plans and budgets. Management-level associates are… more
