- Epsilon, Inc (Greenville, SC)
- …world class customer service . The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major ... and our MI Team monitors and reports issues affecting enterprise services for USPTO. **An average day:** As Deputy...performance management, and overseeing day-to-day operations. + Oversee and lead a team of Service Desk… more
- Bentley Systems (CO)
- …champion of change and a trusted leader at Bentley Systems? As Regional Director, Enterprise , you will play a pivotal role each day by guiding, inspiring, and ... empowering your team to achieve outstanding results. You will lead by example through regular coaching sessions, developing strategic account plans tailored to each… more
- Epsilon, Inc (Alexandria, VA)
- **Technical Lead ** **Epsilon is now part of AMERICAN SYSTEMS!** We are pleased to announce Epsilon, Inc. has joined AMERICAN SYSTEMS. Together, we're combining our ... to work from home based on business needs. **An average day:** As Technical Lead , you will serve as the primary technical resource and liaison for the program's… more
- SMBC (New York, NY)
- …staff, instilling best practices in troubleshooting, resolution documentation and customer service . - Lead by example in communication style, professionalism ... stakeholders to collaborate effectively, foster innovation, and accelerate processes. Enterprise Technology is evolving significantly by adopting updated workflows,… more
- Bluepeak (Rapid City, SD)
- …our Communities."** **Overview of the Position Responsibilities** : The Warehouse Technician Lead performs those duties relating to the storage and retrieval of ... Responsible for checking internal availability of materials across the enterprise and ordering materials as needed. + Oversees the...a plus. + Prolonged periods of sitting at a desk and working on a computer. + Regularly required… more
- Signature Aviation (Orlando, FL)
- …Establish robust post-deployment support processes to minimize disruptions, collaborating with IT Service Desk and Infrastructure teams for smooth transitions to ... at least 5 years of IT experience, you will lead a high-performing team, partner with internal teams to...constraints to keep IT assets current, deliver exceptional customer service to stakeholders, and travel to base locations up… more
- Epsilon, Inc (Manassas, VA)
- …partners and foreign military sales (FMS) clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. ... to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As...surveillance system data to identify and mitigate threats. + Lead routine and unannounced inspections of the facility to… more
- Epsilon, Inc (Washington, DC)
- …implementation, operation and maintenance (O&M), and support of the DOS Enterprise Telecommunications networks for voice and data services nationwide. Epsilon's team ... work under the direction of the Senior Wi-Fi Team Lead to design and support network strategies to meet...level (Tier 3) technical support to customers and all service -related problems. In this position you will: + Assist… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …not only the right skills, but who also demonstrate our core values of passion, freedom, service and growth. If you are looking for a career as a Tier 2 Cloud ... Special Access Program (SAP) environment. + Demonstrated ability to lead ticket resolution efforts and mentor Tier 1 staff....staff. + Interest in advancing to Tier 3 Help Desk role supporting systems engineering and networking operations. If… more
- Mission Support and Test Services (North Las Vegas, NV)
- …Engineering Group Inc. (Jacobs), and HII Nuclear Inc. **Responsiblities** The Enterprise Network Services team within the Information Technology directorate is ... redundancy protocols, other exterior or interior gateway protocols, and Quality of Service (QoS) within an IP network that utilize various methods of encryption… more
- The Foth Companies (Green Bay, WI)
- …Services, connectivity services, IT cybersecurity and compliance, personal computer services, service desk , printing services, digital asset management (covering ... President of IT will serve as Foth's leader for a wide array of enterprise and end-user technology-related functions and services. Our technology team is integral to… more
- Commvault (Washington, DC)
- …and customer satisfaction on a long-term multi-quarter basis. This individual may lead a cross-functional sales team and is responsible for creating sales campaigns ... leadership. + Coordinate the involvement of company personnel, including support, service , and management resources, in order to meet account performance objectives… more
- CACI International (Oklahoma City, OK)
- Enterprise Service Desk Team...**Team Manager** . As a first-line manager, you will lead and oversee daily IT support operations, ensuring the ... from an in-house, base-centric delivery model to an advanced enterprise service delivery model. CACI has an...coaching, and development for a team of approximately 12 Service Desk technicians, fostering a high-performance culture… more
- Leidos (Kansas City, MO)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... secure IT network? Any interest in a position where your performance will lead to future career growth opportunities?** This contract is responsible for maintaining… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service… more
- CACI International (Sterling, VA)
- Service Desk Shift Lead Job...for assigned applications suites + Manage a Tier 2 Enterprise Service Desk team across multiple ... * * * CACI is currently looking for a motivated, career and customer-oriented Service Desk Shift Lead with Agile methodology experience to join our Customs… more
- Leidos (Norfolk, VA)
- …additional operational support coverage for the team + Coordinate knowledge development and dissemination - Lead Service Desk Tier I team toward delivery of ... individual or classroom training instruction. **Primary Responsibilities:** **As a Service Desk Technical Lead , you...organizational goals + Position team toward delivery of Enterprise metrics + Assist and train SvD agents +… more
- ManTech (Herndon, VA)
- ManTech seeks a motivated, career and customer-oriented **Desktop Support Services Help Desk Lead ** to join our team in **Washington, DC.** This is a hybrid ... and 1 day remote. The **Desktop Support Services Help Desk Lead ** oversees the help desk...(BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+… more
- Proven IT (Tinley Park, IL)
- Help Desk Team Lead Tinley Park, IL (http://maps.google.com/maps?q=8101+183rd+Street+Tinley+Park+IL+USA+60487) Apply Description As theMNS Team Lead , you ... hands-on role in supporting client infrastructure. Reporting to the Help Desk Manager, this position combines leadership, project support, asset tracking, and… more
- Sargent & Lundy (Chicago, IL)
- …enhance our data infrastructure and support analytics initiatives. Role Overview The IT Help Desk Lead is responsible for overseeing daily operations of the IT ... Help Desk team to ensure timely and effective resolution of technical issues and service requests. This role combines hands-on technical support with leadership… more
