- Epsilon, Inc (Greenville, SC)
- **Deputy Service Desk Manager ** **Epsilon... service . The Epsilon team is comprised of Service Desk (SD), Enterprise Request ... and our MI Team monitors and reports issues affecting enterprise services for USPTO. **An average day:** As Deputy Service Desk Manager , you will provide… more
- NuAxis Innovations (Washington, DC)
- …**Help Desk Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply expertise on multiple complex work ... and innovation in determining how to accomplish tasks. The Service Desk Specialist is required to meet...within WMATA's environments using existing processes and suite of enterprise monitoring tools within MEMC. Tier II resources supporting… more
- Epsilon, Inc (Phoenix, AZ)
- ** Enterprise Monitoring Engineer I** **Epsilon is now part of AMERICAN SYSTEMS!** We are pleased to announce Epsilon, Inc. has joined AMERICAN SYSTEMS. Together, ... this position. Starting salary will be thoughtfully determined by the hiring manager based on a variety of factors including candidate experience, education,… more
- Signature Aviation (Orlando, FL)
- …Establish robust post-deployment support processes to minimize disruptions, collaborating with IT Service Desk and Infrastructure teams for smooth transitions to ... We are seeking an innovative and collaborative Base Technology Deployment Manager to join our IT leadership team, reporting to the Director of End User Operations.… more
- Epsilon, Inc (Alexandria, VA)
- …world class customer service . The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major ... Starting salary will be thoughtfully determined by the hiring manager based on a variety of factors including candidate...monitoring (MI), and Advanced Problem Resolution (APR) technicians. Our Service Desk Agents are the initial point… more
- Epsilon, Inc (Alexandria, VA)
- …more Help Desk Institute (HDI) certification preferred; HDI Support Center Manager is preferred. + ServiceNow Certification + 7+ years of configuration, advanced ... this position. Starting salary will be thoughtfully determined by the hiring manager based on a variety of factors including candidate experience, education,… more
- Ozarks Electric Cooperative (Fayetteville, AR)
- …DEPARTMENT: Continuous Improvement REPORTS TO: Chief Business Officer SUPERVISES: Director of PMO, Manager of Data Solutions If invited to interview, we ask that you ... 30-60-90 day plan An organizational influence strategy An approach to driving enterprise performance through metrics You will have approximately 20-25 minutes to… more
- AHU Technologies, Inc. (Washington, DC)
- …system. *Support day to day basic reporting systems, which will include help desk issues, end user support. *Work closely with users to gather reporting/dashboard ... results; escalate to management any situation that could adversely impact the service provided to the end user. Skills: *experience in Modeling Enterprise… more
- Epsilon, Inc (Phoenix, AZ)
- …this position. Starting salary will be thoughtfully determined by the hiring manager based on a variety of factors including candidate experience, education, ... you will support the reliability, security, and performance of Red Hat Enterprise Linux (RHEL) environments. This role focuses on day-to-day operations, patching,… more
- Epsilon, Inc (Manassas, VA)
- …partners and foreign military sales (FMS) clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. ... Starting salary will be thoughtfully determined by the hiring manager based on a variety of factors including candidate...to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As… more
- Epsilon, Inc (Manassas, VA)
- …partners and foreign military sales (FMS) clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. ... Starting salary will be thoughtfully determined by the hiring manager based on a variety of factors including candidate...to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As… more
- Epsilon, Inc (Manassas, VA)
- …partners and foreign military sales (FMS) clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. ... Starting salary will be thoughtfully determined by the hiring manager based on a variety of factors including candidate...to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As… more
- Epsilon, Inc (Washington, DC)
- …this position. Starting salary will be thoughtfully determined by the hiring manager based on a variety of factors including candidate experience, education, ... implementation, operation and maintenance (O&M), and support of the DOS Enterprise Telecommunications networks for voice and data services nationwide. Epsilon's team… more
- RGP (Centennial, CO)
- …role in Decatur, Alabama_** + Troubleshoot desktop computing issues based on tier-one service desk tickets. + Resolve 2nd-line incidents and requests in ... team. Under the general supervision of the Support Services Manager , the IT Analyst will provide front-line technical support...accurate records. + Perform other duties as assigned. + Enterprise -level IT support experience for up to 3,000 users.… more
- Bluepeak (Rapid City, SD)
- …to surrounding markets as schedule allows. + Assists the Inventory Operations Manager in accurate inventory counts within Coupa. + Leads the day-to-day operations ... Responsible for checking internal availability of materials across the enterprise and ordering materials as needed. + Oversees the...a plus. + Prolonged periods of sitting at a desk and working on a computer. + Regularly required… more
- Commvault (Washington, DC)
- …leadership. + Coordinate the involvement of company personnel, including support, service , and management resources, in order to meet account performance objectives ... expectations. + Manage a matrixed sales team; liaison with clients, Deal Desk , inside sales, partners, channels, sales engineers, professional services, finance and… more
- CACI International (Oklahoma City, OK)
- Enterprise Service Desk Team Manager (Night Shift) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret ... model. CACI has an excellent opportunity for an experienced, self-driven Enterprise Service Desk (ESD) **Team Manager ** . As a first-line manager ,… more
- IT Veterans (Greenbelt, MD)
- …IT Help Desk Manager oversees the daily operations of the IT service desk in support of federal agency employees and contractors. This role ensures ... IT Help Desk Manager Greenbelt, MD . Information...IT Help Desk Manager Greenbelt, MD . Information Technology Apply Now...(300), Qualtrics (94), NVivo (56) + Oversee 50+ weekly service requests for enterprise tools with 99%… more
- IT1 (Tempe, AZ)
- …solution provider headquartered in Tempe, AZ, is looking for a skilled and experienced IT Service Desk Manager to join our Consulting team. iT1 has been ... the most talented engineers in the country. The IT Service Desk Manager is centered...+ 5+ years of experience supporting IT customers and enterprise environments + 2-3 years of experience managing call… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Incident Manager Clearance Required: Secret Clearance Locations: Aberdeen Proving Grounds (Onsite) Position Overview: The Service Desk ... Manager oversees the processing and resolution of service requests and IT incidents. These roles utilize ITIL...to Tier 2 or supervisory staff. + Collaborate with Service Desk Leads and IT teams to… more
