- NY Creates (Albany, NY)
- …at enterprise scale, mentors identity engineers, and serves as the final escalation for all authentication or entitlement anomalies. Job Responsibilities include but ... support CMMC, NIST 800-171, and audit evidence. Conduct red-team validated privilege escalation exercises; harden GPOs, LDAP signing, Kerberos armoring, and Entra ID… more
- Grady Memorial Hospital (Chickasha, OK)
- …of 10% contribution is reached, unless the employee chooses to unenroll from auto escalation . After 3 months of service, all full time employees (32 hours or more ... per week / 64 hours per pay period) are covered at 1 times their annual salary (minimum of 15k and maximum of 150k) on our life insurance policy, (GMH pays for coverage). Long Term Disability (GMH pays for coverage) benefits begin after 180 consecutive days of… more
- KS StateBank (Manhattan, KS)
- …clients; resolves client issues; maintains analysis; identifies additional client needs; escalation for the Treasury Management Processors and sales team. The ... Treasury Management Relationship Specialist is also responsible for providing treasury management support to include assisting clients with questions in regard to business products and services, and training. Higher education in business or a finance related… more
- American Prairie Reserve (Lewistown, MT)
- …including the ability to manage conflict or difficult interactions with de- escalation and mediation skills. Proficient with current technology devices and software ... including cloud-based software for organizing, storing, and creating documents and spreadsheets or working in databases. Valid driver's license and acceptable driving record. Ability and willingness to travel up to 60% of the time. Ability to work evenings,… more
- Windsor Federal Bank (Windsor, CT)
- …transaction exceptions, within policy or procedural guidelines. Provides service escalation to management, as necessary. Maintains knowledge of and compliance ... with applicable federal, state, and local laws and regulations governing the activities of the Bank, as well as a well-rounded knowledge of both front end and back-office operations. Understands when to escalate a problem or situation to management or another… more
- Ur-Energy (Casper, WY)
- …site, handling support requests from initial troubleshooting to resolution or escalation . Provide Tier 1-2 support for hardware, software, peripherals, mobile ... devices, and local network issues. Provide on-site and, as necessary, remote support to assist other technical staff across multiple locations. Support systems that communicate between sites, ensuring smooth cross-site operations and accessibility for… more
- Salem Township Hospital (Salem, IL)
- …hospital or nursing home experience preferred CPR certification Behavioral de- escalation preferred. First Aid Certification Knowledge of community resources. ... Schedule Full-Time Monday - Friday 8:00 am - 4:30 pm No weekends / No on call Hourly Pay Range $ 30.00 - $43.50 Actual hourly pay rate depends on experience (DOE). Location 1201 Ricker Dr., Salem, Illinois 62881 At Salem Township Hospital, compassionate care,… more
- Clark Public Utilities (Vancouver, WA)
- …meter registration, firmware management, alarm and exception handling, and escalation of critical system events. * Monitor system performance, connectivity, ... and data flows between field devices, collectors, and enterprise applications; identify and resolve issues as needed. * Collaborate with business stakeholders to support system testing, deployment, validation, and ongoing enhancements. * Assist in defining,… more
- Walmart (Bentonville, AR)
- …harmful, trust-eroding driver experiences. We own the Driver Experience Escalation & Response (DEER) program-transforming escalated driver pain points into ... Product, Engineering, and Store Ops. Your responsibilities extend beyond reactive escalation management. This is a system design and cross-functional governance… more
- Amazon (Nashville, TN)
- …BNA12 in Nashville, TN. Middle Mile (MM) Partner Manager team is seeking an Escalation Specialist who will work with the team to develop, execute, and manage carrier ... standard work, with slight deviation outside of standard work. The MM Escalation Specialist escalates when actions needed deviate from available procedure and work… more
- Percepta (Dearborn, MI)
- …every stage of the automotive and mobility customer journey. As an ** Escalation Support Specialist** (specializing in the automotive industry) working **hybrid** in ... your career growth, and celebrates your contributions. **What You'll Be Doing** The ** Escalation Support Specialist** plays a vital role in delivering a smooth and… more
- Cognizant (Bothell, WA)
- …that leverages modern technologies to improve business operations. The **Mapping Escalation Specialist** is responsible for handling time critical and sensitive ... related to mapping operations. The Mapping Escalations Specialist should be trained in escalation protocol and be able to resolve difficult and complex issues in a… more
- MongoDB (Salt Lake City, UT)
- Incident and Escalation Management team, they work internally with our Engineering, Services, Sales and Product Management teams, as well as externally with ... on root cause analysis, prevention, and knowledge transfer + Track and analyze escalation trends to contribute to continuous process improvements + Lead or support… more
- Houston Methodist (Katy, TX)
- At Houston Methodist, the Escalation Specialist position is responsible for acting as a liaison between the patient and the hospital, the Physician Organization (PO) ... and/or payers for billing related matters. The Escalation Specialist's primary role is to facilitate resolution to elevated issues that may require in-depth research… more
- Sunrun (CA)
- …contribute to and enforce processes, training, and consequences based on customer escalation insights. + Deliver world-class customer experience for customers led by ... Discuss customer feedback and solicit customer satisfaction feedback post escalation resolution. **REQUIREMENTS (EDUCATION, EXPERIENCE, CERTIFICATIONS, AND OTHER SKILLS)**… more
- City National Bank (Concord, NH)
- *PREMIER MORTGAGE CLIENT SERVICING ESCALATION MANAGER* WHAT IS THE OPPORTUNITY? CNB currently has a client set that are ultra-high net worth clients that will ... activities, issues, or inquiries * Acts as a liaison and owner of every escalation or issue between the advisors, their clients & internal departments to provide… more
- MongoDB (New York, NY)
- MongoDB Technical Services' Escalation Engineers are at the forefront of problem solving with key customers on our most visible and escalated issues. They combine ... East Coast Hours (9am to 5pm EST). If you're passionate about being an Escalation Engineer working with our largest enterprise customers and are open to flexible,… more
- Microsoft Corporation (Reston, VA)
- **Overview** Support Escalation Manager - Incident Manager acts as a primary contact to understand issues and improve the experiences of account-aligned customers ... the nature of your employment with Microsoft and the country where you work. Support Escalation Management IC3 - The typical base pay range for this role across the… more
- Palo Alto Networks (Santa Clara, CA)
- …from out of box thinking and technical insight. The ideal Principal Engineering Escalation Engineer will bring a mix of customer management and broad/deep technical ... the starting points for success in this role. **Your Impact** This Engineering Escalation role is positioned to intercept and assist or drive technical escalations… more
- Palo Alto Networks (Santa Clara, CA)
- …engineers to build environments where our customers and employees thrive. In this Cloud Escalation Engineer - Prisma Access role, you will act as a liaison between ... our Development Operations teams, as well as our support teams to assist in escalations. While this role is similar to a Site Reliability Engineer (SRE) and lives in the same organization, here you will provide more opportunities to tackle critical end-user… more
