- Aequor (Devers, TX)
- …business processes and acumen for successful ERP implementation. Consulting and Escalation Support: Act as the SAP Procurement and ASL Champion, providing ... consulting and escalation support. Leadership and Guidance: Provide leadership and guidance to the Project Team and cross-functional stakeholders to ensure accurate… more
- Merck & Co. (Rahway, NJ)
- …discussions to resolve issues and manage competing priorities utilizing proper escalation pathways to ensure limited impact to delivery timelines for workstream ... activities.Support the development of User facing System Resources ensuring supporting materials remain aligned with the current system version. Work collaboratively with stakeholders in Global Labeling, System Support Team, IT and Learning & Development… more
- Merck & Co. (North Wales, PA)
- …planning, development, and execution elements (eg operational reviews, issue escalation /mitigations, presentations at Sr Management meetings, program level cross ... functional meetings and governance). Responsible for facilitating and collaborating with key internal/external stakeholders (study team, subsidiary country teams, vendors, committees, etc.) in support of clinical trial objectives.Liaises with partners,… more
- Merck & Co. (Rahway, NJ)
- …activities in addition to serving in a lead role for clinical supply issue escalation within their program(s) (and subsequent manage thereof) to GCS Leadership . - - ... Responsible for the clinical supply budget for respective program(s) and for supporting all protocol and program cost estimates requested by Product Development Teams . - Responsible for authoring clinical supply documentation in support of labeling and… more
- Daiichi Sankyo, Inc. (Bernards, NJ)
- …utilize resources and prioritize assignments. Contribute to management and escalation of issues for resolution.Coordinate vendor assessments and make recommendations ... on vendor partners. Manage the coordination of PV participation in due diligence for acquisitions and divestments.Assist with negotiation and transfer of PV Business in case of Product Divestment. Collaborate with DSI audit groups to ensure comprehensive… more
- Twist BioScience (South San Francisco, CA)
- …of assigned projects; develops action plans to address open issues, including escalation to key partners and stakeholders. Facilitates tradeoff decisions and removes ... obstacles.Applies Twist guiding principles (Grit, Impact, Service, Trust) to daily work; acts with a sense of urgency and leads by example. What you will bring:BS or higher degree in Life Sciences or Engineering.8+ years of experience managing projects in… more
- Daiichi Sankyo, Inc. (Bernards, NJ)
- …drive improvements via KPIs, SDLC lessons learned, and best practices.Serve as the escalation point for critical issues; act as a liaison between technical teams, ... validation teams, and stakeholders to ensure alignment on priorities and requirements.Oversee resource planning for global and regional DX projects, strategically assigning Validation services and Technical Leads based on needs, capacity, and… more
- Merck & Co. (Durham, NC)
- …Supply Agreement (MSA). Dispute and Issue Resolution (with appropriate escalation as required). Resolve Technical Issues (Investigations, CAPAs, Process ... Improvements, Source Changes, Technical Transfers, Equipment Maintenance, Reliability, and Lifecycle Management). Lead Periodic Business and Operations Review Meetings (with External Partner).-- Compliance:-Achieve compliance goals through a risk-based… more
- Daiichi Sankyo, Inc. (Bernards, NJ)
- …PK / PD measurements; Reviews emerging clinical data regularly; Leads dose- escalation meetings; Performs quality assessment with Delivery Lead eg review ... Tables/Listings/Graphs before database lock and quality check of data; Works with BD&O to ensure SAP updateExternal collaboration: Consults with internal experts and external KOLs, Ad Boards for protocol development; Provides input on CRO / ARO Statement of… more
- Confluent (Albany, NY)
- …Team. One Data Streaming Platform. **About the Role:** We are seeking an Escalation Manager to join our Global Technical Support organization at Confluent. This is ... an individual contributor role within the global Escalation Management team covering the US West PT shift....West PT shift. The position is remote. As an Escalation Manager, you will be responsible for supporting customers… more
- ServiceNow, Inc. (Santa Clara, CA)
- …get to do in this role ServiceNow is currently seeking a Senior Account Escalation Manager to manage customer accounts requiring an enhanced level of interaction and ... personalized service during account level escalation . The Account Escalation Manager establishes a trusted short-term advisor relationship that ensures overall… more
- Omaha Children's Hospital (Omaha, NE)
- …including veterans and people with disabilities. **A Brief Overview** The Behavioral Escalation Social Worker is a key member of the Behavioral Escalation ... behavioral health patient crises. This role involves crisis intervention, de- escalation , assessment, and collaboration with multidisciplinary teams to ensure the… more
- Keurig Dr Pepper (Frisco, TX)
- **Job Overview:** Seeking a skilled and experienced Escalation Manager to oversee customer complaint handling and escalation resolution within our call center ... operations. This role will be responsible for leading the escalation process, managing high-level consumer issues, and ensuring service excellence across all… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …you purpose. We're united by purpose, inspired by you. About the Team: The Escalation Management team is a part of the Engineering, Product, Cloud and Innovation ... end-to-end customer experience. This person will be responsible for providing customer escalation management support to Customer Experience teams. The Escalation … more
- Citigroup (San Antonio, TX)
- The Wealth Service Escalation Specialist is considered a subject matter expert on investment and banking procedures and processes and will work on a team comprised ... operational solutions for our clients. Providing first level support and escalation to licensed and non-licensed associates, internal partners, and clients, they… more
- State of Colorado (Denver, CO)
- Transition Escalation Administrator Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/5008488) Apply Transition Escalation Administrator ... of Job The Community Living Office welcomes your interest in the Transition Escalation Administrator position. This position is a liaison between the community and… more
- NetApp (NC)
- …is an advanced technical role that involves leadership, coaching, mentoring and escalation management for our Cloud products. This role provides advanced technical ... times. + Head problem resolutions requiring extensive analysis, troubleshooting and escalation to product development. + Conduct extensive troubleshooting of backend… more
- SAP (Newtown Square, PA)
- …options for you to choose from. SAP Enterprise Cloud Services (ECS) Customer Escalation team is part of the ECS Global Customer Engagement organization. This team ... to ECS Delivery for the prioritization of continuous improvement initiatives. ECS Customer Escalation is spread across regions APJ, EMEA/MEE and the US. You will be… more
- PennyMac (Plano, TX)
- …through the complete mortgage journey. A Typical Day The Senior Client Escalation Specialist is a skilled role supporting Pennymac third party channels as ... requests, and supporting divisional customer service objectives. The Senior Client Escalation Specialist will : + Perform complex data and document validation… more
- Cisco (San Jose, CA)
- Switching BE Escalation Engineer Apply (https://jobs.cisco.com/jobs/Login?projectId=1444872) + Location:San Jose, California, US + Area of InterestEngineer - ... Id1444872 **Accepting applications until August 8** **Meet the Team** The Switching Escalation team is part of the Enterprise Switching Engineering Group in Cisco… more
