- Wells Fargo (Shoreview, MN)
- …to grow. Join us! **About this role:** Wells Fargo is seeking a Senior Escalations Representative **In this role, you will:** + Support less experienced ... to resolve their issues + Interact with the immediate Escalations team to supervise day to day activities of...to supervise day to day activities of the support Escalations team **Required Qualifications:** + 4+ years of customer… more
- Wells Fargo (Roanoke, VA)
- …of your application. **About this role:** Wells Fargo is seeking an ** Escalations Representative ** in our Unsecured Lending Operations supporting Consumer and ... Small Business Credit products. Learn more about the career areas and business divisions at wellsfargojobs.com. **In this role, you will:** + Support internal and external customers with inquiries and complaints regarding financial products and services + Seek… more
- Aston Carter (Indianapolis, IN)
- Job Title: Escalation Representative Job Description The Escalation Representative will be responsible for managing a high volume of inbound calls and emails. ... expert for callers, ensuring timely and effective assistance. Additionally, the representative will accurately and promptly report all issues to clients, ensuring… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …united by purpose, inspired by you. **About the Role** The Lead Payroll Account Representative acts as an escalation point for the payroll team and the primary ... contact for the customer, ensuring payroll accuracy and timeliness, overseeing escalations , projects and case management. A Lead Payroll Account Representative… more
- Casella Waste Systems Inc. (Clifton Park, NY)
- ## Position Summary The Customer Care Representative provides outstanding service to our customers by responding to a high level of inbound customer calls, ... and sales concepts, principles and applications as needed\. Adept at resolving most escalations and handling a high volume of calls\. **Senior Level:** 2\-4\+ years… more
- Financial Center First Credit Union (Indianapolis, IN)
- POSITION TITLE: Contact Center Representative REPORTS TO: Contact Center Manager PAY GRADE: 7 DEPARTMENT: Contact Center FLSA STATUS: Non-Exempt PURPOSE : The ... familiar with related policy and procedures + Contact Center Representative I - Less than 2 years of similar...responsibilities include but may not be limited to: Call escalations . + Expected to demonstrate a consistent ability to… more
- University of Miami (Medley, FL)
- …Business Office has an exciting opportunity for a full-time Insurance Verification Representative to work remotely. CORE RESPONSIBILITIES + Accounts are completed in ... that timely and concise communication occurs. + Ensures service recoveries and escalations are implemented with the guidance of their supervisors and according to… more
- Bank of America (Pennington, NJ)
- Account Management Ops Representative Pennington, New Jersey **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives ... or manager for direction and support with more complex issues and escalations . **Responsibilities:** + Performs onboarding and maintenance of accounts and reviewing… more
- Houston Methodist (Katy, TX)
- At Houston Methodist, the Senior Patient Access Center Representative position is responsible for assuring that patients referred between employed and aligned ... or other department related protocols. The Senior Patient Access Center Representative position assists management with ongoing observations and notifications of… more
- Medtronic (Salt Lake City, UT)
- …the complaint tracking system. + Participate in weekly teleconferences for escalations , post activity recaps, and required training. + Provide proactive, clear ... in the Life section of this job description are representative of those that must be met by an...within the Responsibilities section of this job description are representative of those that must be met by an… more
- Allied Universal (Jupiter, FL)
- …support jobs! Deposita, an Allied Universal(R) Company, is hiring a Customer Experience Representative . The Customer Experience Representative is a part of a ... judgment and decision-making + Familiarity with creating cases and case numbers and escalations to Senior team members, departments, and vendors using CRM and other… more
- Abbott (Kansas City, MO)
- …executives, and scientists. **The Opportunity** The position of Clinic Payment Operations Representative is a key member of the Clinic Payment Operations team who ... and monthly close. + Oversee and assist leadership with clinic escalations to ensure we are providing excellent customer service. **Required Qualifications**… more
- San Francisco Federal Credit Union (San Francisco, CA)
- …its successful growth trajectory, SFFedCU is seeking a Digital Sales & Service Representative able to work on-site at our San Francisco office. The Position The ... Digital Sales and Service Representative is responsible for sales and servicing efforts related...communication to assist with all incoming requests (including call escalations ) through various communication channels. * Responds in a… more
- Arvato Bertelsmann (Pleasant Prairie, WI)
- …management to ensure timely responses and actions to customer queries, escalations , and special requirements. This role involves managing customer accounts, ... Resolution: Provide customers with requested information, maintain reports, and manage escalations to meet or exceed service level agreements (SLAs). Process… more
- CVS Health (Tallahassee, FL)
- …Service group. Responsibilities below include, but not limited to: -Customer Service Representative is the face of Aetna and impacts members' service experience by ... to Care Management -Experience in a production environment -Familiarity with de- escalations -1-2 years of Healthcare or Medicaid experience -Telework experience… more
- iPostal1 (Indianapolis, IN)
- …edge leader in the digital mailbox industry. Full Time Customer Service Representative - Phone and Chat - Indianapolis, IN Indianapolis, Indiana We're iPostal1 ... and deemed appropriate per level including but not limited to handling escalations , team supervision, analytics and reporting Requirements: + Active listening skills… more
- Freeport-McMoRan (Phoenix, AZ)
- Leave Management Representative Requisition ID: 138850 Location: Phoenix, AZ, US, 85004-2121 Category: Human Resources Share this Job Why You Should Apply For This ... absences. + Conduct research, investigate inquiries, and attempt to minimize escalations . Suggest process improvements. + Perform other duties as requested. **What… more
- Wells Fargo (Irving, TX)
- …grow. Join us! **About this role:** Wells Fargo is seeking a Loan Servicing Representative in the Impound Support group as part of Auto Operations. This team ... and/or lien notifications + React quickly and effectively to written or phone escalations from business partners and customers, ensuring the interests of the company… more
- Actalent (West Henrietta, NY)
- COLLECTIONS REPRESENTATIVE Description This role is responsible for performing soft collections on outstanding receivables while delivering exceptional customer ... resolve complex payment issues, including but not limited to disputes or escalations . Customer Service Focus: Ensure a positive experience through the collections… more
- iPostal1 (Las Vegas, NV)
- …established, cutting edge leader in the digital mailbox industry. Full Time Customer Service Representative - Phone and Chat - Las Vegas, NV Las Vegas, Nevada We're ... deemed appropriate per level including but not limited to handling escalations , team supervision, analytics and reporting Requirements: Active listening skills… more