- TEKsystems (Pittsburgh, PA)
- …leveraging operational runbooks and documented knowledge articles. Skills Investigation and analysis, fraud detection, customer service oriented, call center ... , Analytic, Attention to detail, Multitasking Top Skills Details Investigation and analysis, fraud detection, customer service oriented Additional Skills &… more
- CIBC (Chicago, IL)
- …8th Fl **Employment Type** Regular **Weekly Hours** 40 **Skills** Analytical Thinking, Bank Fraud , Communication, Customer Service , Data Analysis, Fraud ... about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) Position Title: Digital Fraud Analyst Location: In-office/Hybrid, Chicago, IL Position Overview: The… more
- Galileo Financial Technologies, LLC (Salt Lake City, UT)
- …1 year of managing a team of fraud agents * Proven background in customer service * Demonstrated ability to communicate effectively with all levels of the ... detection accuracy * Oversee and ensure adherence to service level agreements (SLAs), ensuring cases are worked in...high-risk cases * Partner with other departments (Compliance, Risk, Customer Success) to align on fraud strategies… more
- M&T Bank (Bridgeport, CT)
- …of work scheduling. **Education and Experience Preferred:** + Minimum of 1 year of customer service related fraud experience. + Experience working with ... as voice of the Bank by providing an outstanding service experience for inbound and outbound customer ...required regarding investigations or disputes. We work to mitigate fraud loss and assist our client base through critical… more
- Live Nation (TX)
- …responsible for reviewing transactions and accounts. The position will work closely with Fraud , Customer Service , Banks, Processors, and Accounting to ... disputes including, but not limited to the review of customer transactions, review of fraud claims initiated...the review of customer transactions, review of fraud claims initiated by customers and/or financial institutions, address… more
- First Horizon Bank (Maryville, TN)
- …Experience Requirements:** + High school diploma or equivalent + 2+ years' experience in customer service , call center, or fraud -related roles. + Strong ... **Hours Of Operation:** 7am-7pm EST We are actively seeking a dedicated and client-focused Fraud Hotline Client Consultant to serve as the first point of contact for… more
- Newegg Inc. (Diamond Bar, CA)
- …ensuring professionalism and alignment with company policies. + Collaborate closely with fraud prevention teams, customer service , finance, loss prevention, ... Job Description + Perform thorough physical and digital inspections of customer returns to assess product condition, authenticity, and order accuracy. + Investigate… more
- Marex (New York, NY)
- …trade systems, client portals, SWIFT alliance, reconciliations, Sanctions screening and fraud detection, customer service platforms from operational ... and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen,… more
- Capital One (Richmond, VA)
- Work from Home Fraud Intake Coordinator - Fraud &...or equivalent certification + At least 2 years of customer service or call center experience + ... experience **Preferred Qualifications:** + At least 3 years of customer service or call center experience +...the financial industry + At least 1 year of Fraud or Disputes experience **Work from Home Technology Requirements**… more
- FirstBank PR (San Juan, PR)
- FRAUD ANALYST BANKING OPERATIONS FRAUD MNGT...we deliver on our promise of excellence in personalized customer service . Our more than 3,100 employees ... Virgin Islands and Florida share a passion for excellent customer service . We are proud of our...number one place for you. A Brief Overview The Fraud Analyst reviews potential fraudulent accounts and takes appropriate… more
- TD Bank (New York, NY)
- …with regulatory expectations, and in consideration of the customer experience and customer friction + Owns and drives external fraud risk governance and ... in support of the Bank's standards, policies, and Risk Appetite + The external fraud risk oversight team is responsible for setting policies and standards for first… more
- SMBC (Phoenix, AZ)
- …risk and fraud ring activity. + Resolve transactions within the service level agreements to reduce potential losses. + Document all findings, dispositions, and ... who came together for the challenge of building a full- service digital bank from scratch. We're committed to doing...committed to doing it the right way for the customer and are growing rapidly. To learn more about… more
- Citizens (Pittsburgh, PA)
- …moderately complex analytical review of data and/or documentation which may include customer data and/or review for fraud /risk activities. + Review accounts ... Description As a Fraud Detection Sr. Specialist, you'll play a pivotal...to protecting our customers, maintaining the highest standards of service , and ensuring the integrity of financial transactions. Our… more
- City National Bank (Los Angeles, CA)
- …maintaining relationships with internal and external CNB customers and providing exemplary customer service . Adherence to Bank and regulatory policies. WHAT WILL ... * FRAUD TEAM SUPPORT ANALYST* WHAT IS THE OPPORTUNITY?...to work in a high-productive, deadline-oriented environment. * Excellent customer service skills with the ability to… more
- Bank of America (Newark, DE)
- Wealth Management Fraud & Claims - Sr. Fraud Analyst Newark, Delaware;Jacksonville, Florida **To proceed with your application, you must be at least 18 years of ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Newark/Wealth-Management- Fraud Claims Sr- Fraud -Analyst\_25028343) **Job Description:** Merrill Wealth… more
- Koniag Government Services (Washington, DC)
- …place and traverse the office on a continuing basis + Ability to provide basic customer service skills + Ability to operate desktop and industrial sized scanners ... paid time off, and more. Kadiak, LLC is seeking experienced, motivated, career and customer -oriented Fraud Associate I. The Fraud Associate Level I will… more
- SMBC (Phoenix, AZ)
- …process to review fraud cases. + Improve core metrics related to fraud rate, incidents, charged-off dollars and customer experience from vintage to vintage; ... committed to doing it the right way for the customer and are growing rapidly. To learn more about...hours, and travel on an as-needed basis + Prior fraud experience in the financial service industry,… more
- Santander US (Quincy, MA)
- …+ Ability to analyze diverse information and develop strategy recommendations. + Excellent customer service and communication skills, both verbal and written. + ... Operations performs routine, analytical review of data and/or documentation which may include customer data and/or review for fraud /risk activities. Will play a… more
- Bath & Body Works (Columbus, OH)
- … fraud prevention strategies. + Work with Retail Operations, Digital Commerce, and Customer Service teams to enhance payment workflows and self- service ... digital transformation initiatives. + Develop real-time dashboards for Payment, Tax, and Fraud metrics, enabling self- service access for finance, risk, and… more
- Wells Fargo (Charlotte, NC)
- …levels of experience across multiple geographies and creating a culture of service and efficiency. + Comprehensive knowledge of Fraud Operations organizational ... **About this role:** Wells Fargo is seeking a Fraud & Claims Operations Director to report to...assess inherent risks. + Ability to build an external customer /internal client driven environment. + Experience creating and executing… more