- Cognizant (Bridgewater, NJ)
- **Job Title:** Sr. Genesys Cloud Architect **Location:** Hybrid (No travel required) **Application Deadline:** June 21, 2025 **About the Role** We are ... looking for a **Senior Genesys Cloud Architect ** to join...stakeholders to align on project objectives. + Deliver impactful technology solutions that contribute to positive societal outcomes. **Required… more
- M&T Bank (Buffalo, NY)
- …for onsite and in person collaboration the other three days._ **_Extensive experience with Genesys Cloud CX is required for this role._** Overview: Provides ... Genesys Cloud CX & Omni-channel solution designs,...modifications effectively using analytical and technical skills and available technology and tools in the evaluation of client requirements… more
- Robert Half Technology (West Des Moines, IA)
- …* Lead development and deployment of omnichannel (IVR, Chat, Chatbot, email) flows within Genesys Cloud Architect . Lead deployment of other Genesys ... deployment of omnichannel (IVR, Chat, Chatbot, email) flows within Genesys Cloud Architect . Experience with...development, and support experience with other Genesys Cloud CX capabilities AI Certifications highly desired Technology… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …is responsible for the overall improvement, automation, support, and innovation of our Genesys Cloud platform. The Individual will work with our Implementation ... business needs. + Investigate, troubleshoot, and resolve user issues with Genesys Cloud working closely with IT/Development as needed. + Technically support the… more
- BlueCross BlueShield of North Carolina (NC)
- …resilient solutions. The incoming architect should have experience with Salesforce, Genesys Cloud , Nuxeo, and Facets As a technical leader, trusted advisor, ... + Architect highly available, resilient solutions deployed across the technology ecosystem spanning public cloud infrastructure and SaaS integrations. +… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …Azure, GCP, and cloud -native technologies. * Experience with Oracle Siebel, Nuance IVR, Genesys Cloud Architect , AWS Connect, and Google CcaaS and modern ... **Lead Application Architect ** **Category:** Architecture **Main location:** United States, Virginia,...Contact Center Technologies: Design and integrate IVR platforms (Nuance, Genesys , Microsoft) and cloud -based contact center solutions… more
- Sprinklr (IL)
- …solutioning use cases with Gen AI, LLM, RAG based approach. + Expertise in cloud contact center ecosystems (Cisco Webex, Genesys , Amazon Connect, NICE, Five9) ... Way. **Job Description** Job Description Sprinklr is looking for a Lead Solutions Architect who will partner with our sales organization to help drive revenue for… more
- Travelers Insurance Company (Hartford, CT)
- …mastery. + Experience leveraging and integrating Contact Center Technologies for Service Cloud including Genesys to deliver excellent user and customer ... capability models + Innovation and Continuous Improvement + Experience with large-scale technology platforms and cloud data technologies. + Experience with AWS,… more
- AIG (Jersey City, NJ)
- …Responsibilities: + Design, planning and support of contact center solutions and migrations ( Genesys Cloud ). + Develops high and low level contact center design ... member of the team. Make your mark in Information Technology At AIG, technology is at the...center delivery, integration, and support. + Strong experience of Genesys Cloud . + Prior experience of Avaya… more
- Amazon (Seattle, WA)
- …field, or equivalent experience - 3+ years of experience as a contact center technology architect , enterprise IT Architect or senior contact center developer ... You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.… more
- Amazon (Arlington, VA)
- …field, or equivalent experience - 3+ years of experience as a contact center technology architect , enterprise IT Architect or senior contact center developer ... center technology platforms and applications, such as Avaya, Cisco, Genesys , Verint, NICE, Salesforce, etc. - Individual contributor technical practitioner with… more
- CGI Technologies and Solutions, Inc. (Baltimore, MD)
- …GCP, and cloud -native technologies. * Experience with Oracle Siebel, Nuance IVR, Genesys Cloud Architect , AWS Connect, and Google CcaaS. * Familiarity ... Siebel CRM. * Oversee the development and integration of IVR platforms (Nuance, Genesys , Microsoft) and cloud -based contact center solutions (AWS Connect, Google… more
- Capgemini (Dallas, TX)
- …and architecting CCaaS solutions, such as Google CES/CCAI, Amazon Connect, Twilio Flex, Genesys Cloud , or Khoros. + Strong knowledge of Contact Center ... proposed solutions + Stay up-to-date on the latest CCaaS technology and trends + Participate in industry events and...Google Cloud certification, such as the Google Cloud Certified - Professional Cloud Architect… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …and cloud -native technologies. * Experience with Oracle Siebel CRM, Nuance IVR, Genesys Cloud Architect , AWS Connect, and Google CcaaS. * Familiarity ... be successful in this role:** * 8+ years in technology modernization, with at least 3 years in Medicare...embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a… more