- Capgemini (New York, NY)
- …recognition technologies from vendors like Amazon, Genesys , and Nuance. + Leverage Genesys Developer APIs for WFM, Reporting, and Analytics. + Work across ... Genesys Senior Developer / Functional Consultant At Capgemini Engineering, the world leader in engineering services, we bring together a global team of… more
- Capgemini (New York, NY)
- …and New York City NY** **Job Description** We are seeking a highly skilled Senior Genesys Developer with a minimum of 5 years of experience in application ... Genesys_Senior Developer At Capgemini Engineering, the world leader in...in multichannel self-service IVR and OmniChannel Orchestration Routing using Genesys Cloud CX. The ideal candidate will have hands-on… more
- Cognizant (Bridgewater, NJ)
- ** Genesys Developer ** **Role and Responsibilities:** Minimum 3-5 years of application development experience implementing multichannel self-service/IVR and ... Omni-Channel Orchestration Routing on Genesys Cloud CX. - Functional and hands-on experience on...(SMS, Email, Chat, Voice Bot, etc.) applications solutioning using Genesys Cloud CX Architect. - Thorough understanding of … more
- Cognizant (Bridgewater, NJ)
- ** Genesys Cloud CX Developer ** We're seeking a skilled Genesys Cloud CX Developer to design, develop, and optimize multichannel self-service and IVR ... on creating seamless customer experiences across voice and digital channels using Genesys Cloud CX, with a strong emphasis on integration, automation, and analytics.… more
- Fiserv (Frisco, TX)
- …global scale, come make a difference at Fiserv. **Job Title** Cloud Contact Center Developer **About your role:** You will be a key contributor in building and ... experience supporting and administering omni-channel cloud Contact Center solutions (such as Genesys , NICE, Verint etc). + 2+ years of experience with SIP (Session… more
- Amazon (Dallas, TX)
- …center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, ... such as Amazon Connect, Avaya, Cisco, Genesys , NICE InContact, Salesforce, etc. - 1+ years designing and implementing NLP/NLU (IVR or chat) solutions using at least… more
- Amazon (Atlanta, GA)
- …center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, ... such as Amazon Connect, Avaya, Cisco, Genesys , NICE InContact, Salesforce, etc. - 3+ years designing...including successful integration of 3+ contact center platforms (eg, Genesys , Amazon Connect, Five9) Preferred Qualifications - AWS experience… more
- Robert Half Technology (Martinez, CA)
- …+ Minimum 3 years of experience in a Systems Engineer, Systems Analyst, ITSM Developer , or similar role. + Strong knowledge of IT Service Management (ITSM) processes ... of experience in a Systems Engineer, Systems Analyst, ITSM Developer , or similar role. + Strong knowledge of IT...required). + IVR/Telephony integration experience - platforms such as Genesys , Twilio, or Cisco UCCE. + ServiceNow or ITIL… more
- Resideo (Louisville, KY)
- …+ 3+ years of experience in administering a cloud-based contact center solution ( Genesys , NICE, CXone, Five9, etc.) with a sound understanding of call routing, IVR ... holidays \#LI-TD1 \#LI-HYBRID Resideo is a $6.76 billion global manufacturer, developer , and distributor of technology-driven sensing and control solutions that help… more
- Lockheed Martin (Chelmsford, MA)
- …one of five Lockheed Martin business areas\. MFC is a recognized designer, developer and manufacturer of precision engagement aerospace and defense systems for the ... Cascaded Analysis * Experience with RF Simulation Models to include: CST, ADS, Genesys , System Vue, HFSS, Microwave Office * Experience with Automated Test Equipment… more
- Teleperformance USA (WI)
- …Assist** + **Experience with integrating common telephony cloud solutions (eg Genesys , Amazon Connect, etc.)** + **Experience working with monitoring tools and ... System Administrator (CSA)** **Certifications (Preferred):** + **ServiceNow Certified Application Developer (CAD)** + **ITIL Foundation Certification (v3 or v4)** +… more
- Capgemini (El Paso, TX)
- …Contact Center Technology platforms predominantly having worked on **Amazon Connect,** Genesys cloud etc. with additional experience is contact center platforms ... **Job:** _Developer_ **Organization:** _BSv_ **Title:** _Capgemini General_ **Location:** _TX-El Paso_ **Requisition ID:** _076408_ more