- Cognizant (Teaneck, NJ)
- ** IVR Chatbot Genesys focus Developer ** We are seeking an IVR Chatbot Developer ( Genesys focus) specializing in Genesys Cloud. The ideal ... Minimum 3 to 5 years development experience implementing self-service IVR and Omni-Channel Orchestration Routing on Genesys ...self-service IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. . Functional and hands on experience… more
- Cognizant (Newark, NJ)
- **About the role** As a Genesys Chatbot Developer , you will make an impact by building self-service capabilities into the IVR Bot to provide a seamless ... this role, you will:** - Design and implement self-service IVR and Omni-Channel Orchestration Routing on Genesys ...self-service IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. - Develop and maintain Voice and… more
- Insight Global (Newark, NJ)
- …Minimum 3 to 5 years of application development experience implementing multichannel self-service/ IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. ... our client to help with the development of their IVR systems! We are a company committed to creating...(SMS, Email, Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect. - Thorough understanding of … more
- Insight Global (Newark, NJ)
- …are seeking a skilled BI Developer / Reporting Analyst to collaborate with Genesys IVR developers in analyzing and optimizing the customer journey within ... IVR development team on necessary enhancements. Responsibilities: Work closely with Genesys IVR developers to understand and validate data tracking within … more
- Robert Half Technology (Des Moines, IA)
- Description GENESYS CLOUD CX DEVELOPER - IMMEDIATE HIRE!! HYBRID - Des Moines Iowa Based POSITION ** 2 DAYS / WEEK in the OFFICE WILL PAY RELOCATION ASSISTANCE - ... Stable, and GROWING client is looking to hire a Genesys Cloud CX Developer - DIRECT HIRE/...code and integrate development and deployment of omnichannel (Chat, IVR , Chatbot, email) You will integrate Genesys … more
- Insight Global (Newark, NJ)
- Job Description We are looking for an experienced Application Developer with a strong background in Genesys Cloud CX to design, implement, and optimize ... CX architecture and integrations. Responsibilities: Design and implement multichannel self-service/ IVR and omnichannel routing solutions using Genesys Cloud… more
- Robert Half Technology (Des Moines, IA)
- Description Genesys Cloud CX Developer Location: Hybrid - Des Moines, IA (2 days/week onsite) Type: Full-Time, Direct Hire Position Overview: We are seeking an ... experienced Genesys Cloud CX Developer with a strong...backend systems and applications. + Create and program custom Genesys flows, omnichannel solutions (eg, IVR , Chatbot,… more
- Robert Half Technology (West Des Moines, IA)
- …ESSENTIAL DUTIES AND RESPONSIBILITIES: * Lead development and deployment of omnichannel ( IVR , Chat, Chatbot, email) flows within Genesys Cloud Architect. Lead ... experience; or equivalent combination of education and/or experience. Hands-on experience leveraging Genesys Cloud CX Architect for IVR development and AI… more
- Insight Global (Windsor Mill, MD)
- …center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, ... such as Amazon Connect, Avaya, Cisco, Genesys , NICE InContact, Salesforce, etc 1+ years designing and...InContact, Salesforce, etc 1+ years designing and implementing NLP/NLU ( IVR or chat) solutions using at least one major… more
- Amazon (Dallas, TX)
- …center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, ... such as Amazon Connect, Avaya, Cisco, Genesys , NICE InContact, Salesforce, etc. - 3+ years designing...Salesforce, etc. - 3+ years designing and implementing NLP/NLU ( IVR or chat) solutions using at least one major… more
- Capgemini (El Paso, TX)
- …Knowledge Management (KM), Quality Assurance (QA), Training, Technology (CRM/KM, IVR /ACD, WFM, QM, etc.), Performance Management, Financial Management, Contract ... Contact Center Technology platforms predominantly having worked on **Amazon Connect,** Genesys cloud etc. with additional experience is contact center platforms… more