- Flextrade (Great Neck, NY)
- About Us: FlexTrade Systems is a global leader in a SaaS based high performance multi-asset execution management and order management systems for equities, fixed ... we are looking for a hands-on SaaS Operations Delivery Manager to play a pivotal role in ensuring service...service level agreements (SLAs)/Service Level Objectives (SLOs) across all ITSM efforts. Proactively follow up on overdue tickets and… more
- Temenos Group AG (San Francisco, CA)
- ABOUT TEMENOS Temenos(SIX: TEMN) is a global leader in banking technology. Through ourmarket-leading core banking suite and best-in-class modular solutions, we ... Formore information, please visit www.temenos.com. THE ROLE The SaaS Service Delivery Manager role isrequired to ensure effective delivery of SaaS Cloud Services to… more
- Nexthink (Colorado Springs, CO)
- …the role is to help guide them along their DEX journey of people, process , and technology by driving adoption throughout the entire customer lifecycle. Key Pillars ... a DEX team, embedding DEX in existing processes (eg, ITSM ), and building new DEX processes to ensure positive...the value of outcomes. In partnership with the Account manager , participate in quarterly business reviews with key customer… more
- Ascot Group (New York, NY)
- …Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we're bound by a common mission and purpose. Our ... IT Service Management. As a member of the Group ITSM leadership team, this position shapes and drives the...When required, perform the role of the Major Incident Manager in alignment with Ascot's MI Processes and Procedures.… more
- ServiceNow (Santa Clara, CA)
- …skills Experience dealing with technical support teams Fundamental understanding of ITSM in enterprise environments and global deployments Comfortable ... how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85%… more
- Perficient (St. Louis, MO)
- …the best and brightest talent and we need you! We're a quickly-growing, global digital consulting leader, and we're transforming the world's largest enterprises and ... technologies, expand your skills, and become a part of our global community of talented, diverse, and knowledgeable colleagues. Responsibilities Provide… more
- Caterpillar (Irving, TX)
- …Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each ... Provide integrations technical support including but not limited to service level manager for the managed service providing application support to ensure meeting… more
- TEKsystems (Edison, NJ)
- …. Designed as a modern-era company operating through an ecosystem of interconnected global . operating platforms, we're bound by a common mission and purpose. Our ... IT Service Management. As a member of the Group ITSM leadership team, this position shapes and drives the...When required, perform the role of the Major Incident Manager in alignment with Processes and Procedures. . Own… more
- Bank of America (Kennesaw, GA)
- Senior ServiceNow ITSM Developer Kennesaw, Georgia;Richmond, Virginia; Plano, Texas; Chandler, Arizona; Charlotte, North Carolina; Chicago, Illinois; Pennington, New ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Kennesaw/Senior-ServiceNow- ITSM -Developer\_25007827) **Job Description:** At Bank of America, we are… more
- Insight Global (Irving, TX)
- …. To learn more about how we collect, keep, and process your private information, please review Insight Global 's Workforce ... Job Description The IT Service Delivery Manager will oversee the delivery of IT services...candidate has a strong background in IT service management ( ITSM ), team leadership, and customer-focused service delivery in a… more
- Cisco (CA)
- …new heights with a team that has your back. **Role Summary** The Splunk Global Security (SGS) organization is seeking a **Senior** **Service Delivery Manager ** ... and hear more from our Splunk security experts at splunk.com/careers/splunk- global -security . **Responsibilities** **Service Execution:** + Facilitate the delivery… more
- Insight Global (Los Angeles, CA)
- Job Description A client of Insight Global is seeking a Program Manager to join their team We are a company committed to creating inclusive environments where ... To learn more about how we collect, keep, and process your private information, please review Insight Global...Telecom experience - Network connectivity - IT Operations - ITSM Ticketing null We are a company committed to… more
- TEKsystems (Austin, TX)
- …Senior Technical Project Manager who has experinece leading IT Service Management ( ITSM ) projects. In this role, you will be leading the work streams focused on ... of an identity management and access tool, and the process of enabling an ITSM tool. Key...any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and… more
- TEKsystems (Cleveland, OH)
- …to move into formal leadership as the org grows Skills Operations management, ITSM , Process Improvement, Process Change, Change Management Additional Skills ... transformational IT projects with a focus on operations and process improvement * Collaborate across multiple teams to assess...implement effective operational strategies * Build and evangelize new ITSM and SDLC processes using tools like Jira and… more
- SMBC (Charlotte, NC)
- SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, ... a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui… more
- Bank of America (Richmond, VA)
- …other duties as assigned **Required Experience:** + Minimum of 3 years of experience as a process manager for an IT Service Management process + Minimum of 1 ... make an impact. Join us! **About the Team:** The Global Technology Service Management function is a new team...years of experience managing controls for an ITSM process + Strong understanding of knowledge… more
- American Express (Phoenix, AZ)
- …Express. **How will you make an impact in this role?** Service Delivery Manager , Proactive Servicing **Job Summary** The Service Delivery Manager for Proactive ... productivity. A strong understanding of ServiceNow and IT Service Management ( ITSM ) principles is crucial for integrating proactive insights into existing workflows,… more
- NBC Universal (Englewood Cliffs, NJ)
- …across our broad and diverse portfolio of brands. The ServiceNow Platform Development Manager will play a crucial role in driving the development and execution of ... and Operational Support utilizing DevOps tools and methods, Data Analysis and ITSM principles. In addition, the ideal candidate will possess a strong grounding… more
- SMBC (Charlotte, NC)
- SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, ... a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui… more
- Scotiabank (OR)
- Senior Manager , Employee Technology Service Desk **Requisition ID:** 228780 Thanks for your interest in ScotiaTech, Scotiabank's new and innovative Technology hub in ... an inclusive, diverse, and high-performing culture. **Purpose** Lead and evolve the Global Employee Technology Service Desk team to deliver a world-class digital… more
