- Robert Half Technology (Marlton, NJ)
- …at a client-focused managed services provider where relationships matter more than transactions. As a Level II Help Desk Technician, you'll be the go-to ... expert for resolving technical issues, supporting end users, and ensuring smooth day-to-day operations across various client environments. This role blends remote troubleshooting with occasional on-site visits, offering a mix of technical challenge and… more
- General Dynamics Information Technology (Quantico, VA)
- …potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities. **HOW OUR TIER II HELP DESK ANALYST WILL MAKE AN IMPACT:** + ... **Req ID:** RQ202854 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier II **… more
- The Honey Baked Ham Company, LLC (Atlanta, GA)
- The Help Desk tier II ...Domain environment. **EDUCATIONAL REQUIREMENTS:** Minimum of 2 years college level courses or 2 years of computer related work ... budget accountability. However, through performance of its essential job duties, the Help Desk Tier II can impact company costs and profitability. **REPORTS… more
- Robert Half Technology (Nashville, TN)
- Description We are seeking a capable and customer-oriented Tier II Help Desk Technician to join our client's IT support team. This role provides an excellent ... seamless operation of our IT systems. As a Tier II Help Desk Technician you...Technician you will play a vital role in providing second- level support to end-users, diagnosing and resolving complex technical… more
- Amazon (Tempe, AZ)
- …has strong program management, stakeholder influence, and communication skills. The Program Manager II , AHS Help Desk serves as a primary interface ... internal business partners we support. As the Program Manager II , AHS Help Desk , you...Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience using data and metrics… more
- Robert Half Technology (Orem, UT)
- Description We are looking for an experienced Help Desk Analyst II to join our team in Orem, Utah. In this Contract-to-permanent position, you will handle ... assistance for hardware, software, and network-related issues escalated from Level 1 support. * Manage and prioritize support tickets...support. * Manage and prioritize support tickets using a help desk system, ensuring timely updates and… more
- CAI (Trenton, NJ)
- …Number** R5587 **Employment Type** Full time **Worksite Flexibility** Hybrid **Job Summary** The Help Desk Technician II will resolve elevated software ... apply now. **Job Description** We are looking for a ** Help Desk Technician II ** to...**hybrid in Trenton, NJ.** **What You'll Do** + Provide first- level support for software, hardware, and network issues +… more
- Niagara Bottling LLC (Diamond Bar, CA)
- …satisfying career. We offer competitive compensation and benefits packages for our Team Members. IT Technician II - Help Desk The IT Technician II - the ... to the business, and as such has a high level of focus on the end user experience. Essential...for 24x5 support (On-call weekends) + Maintain the highest level of customer service for our end users (technical… more
- TekSynap (Washington, DC)
- …+ Technical certification, or HDI Certification **Overview** We are seeking a Tier II Service Desk Technician to join our team supporting US International ... + Process request, incidents, and problems per defined Service Level Agreements (SLAs). + Provide support for technology enhancements....tickets and provide daily updates. + Provide a service desk call center support from 0600 - 1800 Monday… more
- NCR Atleos (Frisco, TX)
- …Newsweek's prestigious 2025 Top 100 Global Most Loved Workplaces(R) list. **Job Title:** Help Desk Representative II **Location:** Frisco, TX **Work ... liaison between Technical Support, Account Managers and other Cardtronics personnel to help resolve escalated customer issues + Create, review and close tickets and… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …degrees in computer science and one year experience in a direct user support help desk environment including the use of Microsoft Office Suite, OR two ... office physically located in Atlanta, GA. **Description** Under general supervision, the Service Desk Analyst II provides customer support for IT related issues… more
- Robert Half Technology (Washington, DC)
- Description We are looking for an experienced Help Desk Technician II to provide advanced technical support and ensure seamless IT operations for end users ... software. * Manage incidents from initiation to resolution while ensuring a high level of customer satisfaction. * Perform root cause analysis to address recurring… more
- Banc of California (Los Angeles, CA)
- …a high-performance environment. + 3-5 years of experience in a high-volume, fast-paced IT help desk or service desk support position including knowledge, ... and more. TOGETHER WE WIN(R) **THE OPPORTUNITY** The Service Desk Support Specialist II is responsible for...Company operates. **HOW YOU'LL MAKE A DIFFERENCE** + Provides Level 2 support to users for the company's networks,… more
- Robert Half Technology (Minneapolis, MN)
- Description We are seeking a dedicated and knowledgeable Help Desk Level 2 Support Technician to a great team. The ideal candidate will be passionate about ... customer service best practices. This position is critical in providing second- level support for our library clients, troubleshooting complex technical issues, and… more
- Robert Half Technology (Barrington, IL)
- …to endpoint compliance, antivirus, and patching. Required Skills & Experience 3-5 years in a help desk or IT support role, with experience handling both Level ... 1 and Level 2 issues Strong communication skills and a customer-centric approach to support Familiarity with Microsoft 365, Entra ID / Azure AD, and Intune Experience supporting Microsoft Teams Room setups. Basic networking knowledge: IP addressing, DNS,… more
- Robert Half Technology (Menomonee Falls, WI)
- Description We are seeking a skilled Level 2 Help Desk Technician to join our team on a part-time basis (average 20 hours per week) to support a local ... Managed Service Provider (MSP). The ideal candidate has previous experience working within an MSP environment or providing direct client support during onsite escalations. This role requires a strong understanding of IT technical support and exceptional… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …enterprise services operations and sustainment. **Responsibilities** + Create, update, and manage help desk tickets for Fleet 24x7 onsite. Positions are ... **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST | TIER II (MIELS):...REQUIRED:Must currently hold a security clearance at theTop Secret/SCI level with Counter Intelligence Polygraph. US Citizenship is a… more
- Jennie Stuart Medical Center, Inc. (Hopkinsville, KY)
- …judgment when customer inquiries or complaints cannot be resolved at first contact level and assigns inquiry or complaint to technical support group for resolution ... in order to ensure effective technical support is provided.* Compiles, records, and prepares reports on customer information system inquiries and complaints received and resolved in order to provide information, and identify trends and system weaknesses.*… more
- EPS Corporation (Randolph Air Force Base, TX)
- Help Desk Technician / Help ...+ CE certification or equivalent to DoDD 8570 IAT Level II Desired Skills/Other Considerations EPS Corporation is ... link in your status update to LinkedIn. Job Title Help Desk Technician / Help ...(VTC) equipment. Implement opportunities to streamline and enhance Tier I/ II service delivery. Operate the service desk … more
- Link Solutions Inc (Frederick, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior- Level ) to join our team in support ... DoD Security Clearance + Non-remote (relocation incentive available) The Help Desk Support Analyst will support and...US Citizen + Active DoD Security Clearance + IAT Level II Certification equivalent or higher per… more