- State of Connecticut (Hartford, CT)
- …contribute their expertise within the Core-CT Service Delivery section as an ERP Financials Business Analyst on the Help Desk and Training team. Join our ... specialists, and analysts to assist with testing and resolving system issues; Maintain Help Desk software configuration and reporting; Send out Core-CT Daily… more
- Parts Town (Addison, IL)
- …You have at least 3 years' experience in a technical support role, such as Help Desk , IT Remote Support, or Systems Operator. You demonstrate knowledge and ... The Job at a Glance The IT Operations Support Analyst (internally known as I Fix Everything) will manage...I Fix Everything) will manage and monitor the infrastructure ticket queue, addressing support requests and providing assistance for… more
- Management Applications, Inc. (Chicago, IL)
- …Positions Program Manager/Project Manager Data Center Engineers Network Engineers IT Security Analyst Help Desk Technician Qualification Requirements A four ... will limited to only the necessary site(s). The Entity help desk is located at a specific... ticket management. As a point of reference, help desk received 6,647 calls in January… more
- General Dynamics Information Technology (Quantico, VA)
- …experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier II** with GDIT. A career ... improving how agencies operate. Our work depends on a ** Help Desk Analyst Tier II**...technical problems and answer queries by telephone or self-service ticket in support of internal and/or outside customer computer… more
- General Dynamics Information Technology (Quantico, VA)
- …experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier I** with GDIT. A career ... in improving how agencies operate. Our work depends on ** Help Desk Analyst Tier I**...technical problems and answer queries by telephone or self-service ticket in support of internal and/or outside customer computer… more
- RKON (Chicago, IL)
- …of service we deliver to our customers. About the position: We are pursuing IT Help Desk ( Analyst , End User Engineering) professionals who are looking to ... Analyst (Tier 1), End User Engineering About us:...on experience with the latest bleeding edge technologies. Our Help Desk is viewed as a training… more
- Robert Half Technology (Nashville, TN)
- …issues, enhancing the support knowledgebase, and improving overall service delivery within the IT Help Desk team. The hours worked would be 12 pm CST - ... pertinent information, and document all interactions using the internal Help Desk System. + Classify, prioritize, and...delivery and team effectiveness. + Monitor team workloads and help manage ticket backlogs to ensure high… more
- Robert Half Technology (Midland, MI)
- Description We are looking for a dedicated Help Desk Analyst I to provide exceptional technical support across multiple locations in Midland, Michigan. This ... to addressing technical challenges. Responsibilities: * Provide Level 1 help desk support to approximately 75 end...hardware, software, and network-related issues. * Experience with service desk ticket management systems. * Ability to… more
- Robert Half Technology (Norcross, GA)
- Description We are looking for a skilled and detail-oriented Help Desk Analyst II to join our team in Norcross, Georgia. In this role, you will provide ... minimize delays and prevent recurring issues. * Assist other help desk analysts with complex troubleshooting and...technical issues promptly. * Complete all required documentation and ticket updates accurately and in a timely manner. *… more
- Robert Half Technology (Plant City, FL)
- Description Looking for a Help Desk Technician I to join our team for a hybrid role. In this entry-level position, you will be the first point of contact for our ... in IT. Duties and Responsibilities: Active participation in the Help Desk 1 phone queue Provide first-level...to resolution Ensure proper recording, documentation, and closure of ticket information Maintain awareness of ongoing issues and be… more
- Robert Half Technology (Menomonee Falls, WI)
- Description We are seeking a skilled Level 2 Help Desk Technician to join our team on a part-time basis (average 20 hours per week) to support a local Managed ... remediation solutions. + Hands-on experience with Kaseya for remote login and ticket management. + Proficiency in Hyper-V, Citrix, and Mac OSX. Additional… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst , you will be ... complex issues related to hardware, software, and network systems. + Escalated Ticket Management: Handle and take ownership of escalated support tickets, ensuring… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst , you will be the first ... and chat, addressing a wide range of hardware and software issues. + Ticket Management: Log, prioritize, and track support requests using a ticketing system,… more
- MyFlorida (Tallahassee, FL)
- …ticketing system Knowledge of Outlook and/or O365 DESCRIPTION This is a Tier 1 Help Desk position that primarily provides application support to the Florida Safe ... OFFICE AUTOMATION ANALYST - 60000388 Date: Jul 24, 2025 The...users with the Department of Children and Families. The Help Desk coverage is 24 hours per… more
- COOLSOFT (Atlanta, GA)
- …Type : Either Web Cam or In Person * Onsite Description : Job Description: As a Help Desk System Analyst , you will play a critical role in ensuring our ... VPN VPN Mangement Trouble Shooting PC Analyst (Jobs in Atlanta, GA) Requirement id 154359...3+ years of experience in a technical support or help desk role. Strong understanding of Windows… more
- State of Connecticut, Department of Administrative Services (Hartford, CT)
- …Delivery section as an ERP Financials Business Analyst (https://www.jobapscloud.com/CT/specs/classspecdisplay.asp?ClassNumber=4971AR&R1=&R3=) on the Help ... ERP Financials Business Analyst Recruitment # 250721-4971AR-001 Location Hartford, CT Date...assist with testing and resolving system issues; + Maintain Help Desk software configuration and reporting; +… more
- NANA Regional Corporation (Fredericksburg, VA)
- …+ Assists other NDCAC personnel with problems or issues. + Supports the tiered Help Desk architecture. + Performs and conduct research of potential resolution of ... AKIMA Company is looking for an Electronic Surveillance System Analyst to join our team supporting the Federal Bureau...at least five (5) years direct related experience in help desk and network support. + A… more
- General Dynamics - GDIT (Offutt AFB, NE)
- …Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Communication, Quality Management, Written ... At GDIT, people are our differentiator. As a Quality Analyst supporting the the program, you will be trusted...the responsibilities below: + Perform quality reviews of service desk interactions (phone, chat, email, ticketing system) to assess… more
- SMX (Doral, FL)
- …users to resolve problem transactions, including SAP IDoc errors and UMDs/UMTs + Ensure help desk ticket submission and additional research; track resolution ... local tools + Assist with the JIATFS in-house GFEBS help desk (REMEDY), supporting users with transaction...desk (REMEDY), supporting users with transaction errors and ticket submission **Training & Skill Development** + Provide ongoing… more
- MyFlorida (Tallahassee, FL)
- …+ Answers calls, emails and/or web tickets as assigned in timeframe set by Help Desk standards and expectations. + Performs initial and advanced troubleshooting ... OFFICE AUTOMATION ANALYST - 60062267 Date: Jul 22, 2025 The...conducive to the goal of the team. Assists other Help Desk Teams upon request. + Performs… more
