- NuAxis Innovations (Washington, DC)
- …work, so join our team NOW! We are currently seeking a talented and motivated ** Help Desk Specialist II** for a Full-Time position. **Job Summary:** The ... ** Help Desk Senior Specialist ...** Help Desk Senior Specialist II** Location **Washington,...Tier I support **Essential Functions:** + Provide onsite desk -side and remote technical support. The onsite support may… more
- SR International, Inc. (Phoenix, AZ)
- …documentation Responsible for tier two level technical support for the State's Help Desk for all Public Assistance grant portals and provides direct ... Valid AZ Driver's License SOAZ - Posting ID # 5077 - Grant Program Specialist (Onsite) Description This position is responsible for performing a broad range of… more
- Mom's Meals (Des Moines, IA)
- …attitude with interacting with customers, regardless of technical challenges + Respond to help desk tickets, emails, and phone calls to assist users with ... Position SummaryThe IT Support Specialist I provides front-line technical support to end-users,...0-1 year of experience in an IT support or help desk role + Certifications such as… more
- NuAxis Innovations (Washington, DC)
- …through tracking systems to ensure a timely resolution. (ie: ITSM tool- CA Service Desk , SharePoint, etc.) + Provides targeted TIER 2 Support for applications ... Deployment Team: Imaging, installations, problem resolution, configuration (hardware/software), and Desk Side Support. The Technician will perform diagnostics and… more
- CBRE Government and Defense Services (Mclean, VA)
- …related applications. This role bridges technical administration with frontline support, offering Tier 1 help desk assistance, troubleshooting application ... related applications. This role bridges technical administration with frontline support, offering Tier 1 help desk assistance, troubleshooting application… more
- Wheeler Machinery (Salt Lake City, UT)
- …computer science, information technology, or other related discipline. + 3-5 years of experience in tier III Help Desk or IT support environment. + 3-5 years ... City, UT Job Type Full-time Description The IT Support Specialist III is entrusted with the vital task of...Services function. **Ticket Management:** + Assess, plan, and resolve Tier 2 & 3 issues efficiently and effectively to… more
- Robert Half Technology (Jacksonville, FL)
- Description We are looking for a proactive and detail-oriented Help Desk Tier 1 specialist to provide exceptional technical support to our users in ... Jacksonville, Florida. This role involves addressing a variety of IT issues, ensuring smooth operations across hardware, software, and connectivity systems. As a contract-to-permanent position, it offers an excellent opportunity for growth within a dynamic and… more
- Koniag Government Services (Washington, DC)
- …more. Koniag Management Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and Tier II technical ... , a Koniag Government Services company, is seeking a Help Desk Specialist with a...managing SCIF security operations. Core responsibilities include: + Provide Tier I and II technical support via phone, email,… more
- Robert Half Technology (Concord, MA)
- Description We are looking for a skilled Tier II/III Remote Help Desk specialist to join our team on a contract basis. In this role, you will provide ... high level of attention to detail. Responsibilities: * Provide Tier II and III technical support for a variety...troubleshooting, including Cisco Meraki. * Competence in handling service desk tickets and utilizing remote support tools. * Strong… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- Help Desk Specialist Annapolis Junction, MD... Specialist will provide 24x7 Help Desk support as defined by first response/ Tier 1/Level ... of support + Receive, triage and route tickets to Tier 2 Help Desk according...TS/SCI with polygraph clearance to start.** The Level 0 Help Desk Specialist shall possess… more
- General Dynamics Information Technology (China Lake, CA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist ** at GDIT. Shape what's next for ... the globe. **MEANINGFUL WORK AND PERSONAL IMPACT** As a ** Help Desk Specialist ** , the...Experience:** + 5 years of directly related experience supporting help desk Tier 1, … more
- General Dynamics Information Technology (Huntsville, AL)
- …10 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** HELP DESK SUPPORT SERVICE SPECIALIST - INTERMEDIATE** Make ... complex government, defense, and intelligence projects. Join GDIT as ** HELP DESK SUPPORT SERVICE SPECIALIST ...mainframe applications and hardware. + Handles problem that the first- tier of help desk support… more
- TekSynap (Dahlgren, VA)
- **Responsibilities & Qualifications** TheTekSynap is seeking a **Senior Customer Technical Support Specialist ( Help Desk ).** The Senior Customer Technical ... Support Specialist ( Help Desk ) serves as Key Personnel under...IT security and service management policies. **RESPONSIBILITIES** + Provide Tier II/III technical support to end-users across NSWCDD, including… more
- CACI International (Reston, VA)
- Help Desk Specialist Job...the IT Operations Manager by understanding appropriate and applicable Tier support levels. * Escalate Tier 3 ... Travel: None * * * CACI is seeking a Help Desk Specialist to join...supporting systems for visibility and communication purposes. Communicate with Tier 3 support partners for issue resolution. * Support… more
- City of West Des Moines (West Des Moines, IA)
- Help Desk Specialist II +...the general direction of the ITS Operations Manager, performs Tier 2 (specialized, mission-critical help desk ... support) and some Tier 1 (routine help desk support) desktop, laptop, operating system, software, M365, telephony, basic networking and mobile offices… more
- The Greentree Group (Beavercreek, OH)
- Help Desk Specialist (Back...plus the ability for quick escalation to the next tier . Flexible/hybrid working schedules and 11 paid holidays, in ... to hear from you! ABOUT THE OPPORTUNITY As a Back To Business IT Help Desk Specialist , you will have the opportunity to work with cutting-edge technologies… more
- Kaizen Approach, Inc (Linthicum, MD)
- …with a company who values your contributions? We are currently looking to hire a Help Desk Specialist to support our very mission-focused customer. In this ... COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and… more
- Kaizen Approach, Inc (Linthicum, MD)
- …impact with a company that values your technical ambition? We are seeking a Help Desk Specialist to support our mission-focused customer by providing ... COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and… more
- M. C. Dean (Vienna, VA)
- …outcomes, improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist ** to join our **Security and Electronic ... incoming issues to support ticket creation and assignment per tier level. + Follows up with customers and track...and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination… more
- General Dynamics Information Technology (Arlington, VA)
- …are our differentiators. We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier II support to users. + ... Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support,Problem Solving,System Administration,Technical Support,Troubleshooting **Certifications:**… more
