- City of New York (New York, NY)
- …and decrease recidivism. The Department is seeking to hire two (2) Helpdesk Support Technicians for technical consultative and/or administrative work. Under the ... administration of the agency OIT Helpdesk Director, the incumbent will perform the following duties...issues as required and ensure a timely distribution of information within the organization to expedite resolutions. - Keep… more
- Koniag Government Services (Washington, DC)
- Helpdesk Manager Washington, DC, USA Req #646 Wednesday, July 2, 2025 **Koniag Management Solutions,** a Koniag Government Services company, is seeking a Helpdesk ... Handle personnel scheduling and resource allocation **Education and Experience:** **Required:** + Associate 's degree with 4 years of experienceOR + Minimum 6 years… more
- Kansas Judicial Branch (Topeka, KS)
- …analysis to improve IT service delivery through IT frameworks such as Information Technology Infrastructure Library ( ITIL ) and IT Service Management ... A core function of this role is managing a helpdesk ticketing system to ensure swift issue resolution, proactive...functions. + Other Duties as assigned. Required Education: + Associate degree in Information Technology ,… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …-Proficiency in technical support and troubleshooting. -Knowledge of Information Technology Infrastructure Library ( ITIL ) processes and ... Department of Defense (DoD) policies. -Implement and manage Virtual Desktop Infrastructure (VDI) solution. -Maintain Defense Information Systems Agency (DISA)… more
- TekSynap (St. Louis, MO)
- …Order proposal on the Defense Intelligence Agency's Solutions for the Information Technology Enterprise III (SITE III).TheJr.Systems Administrator - VDI/Images' ... implementing,maintaining, and examining the documentation of the Virtual Desktop Infrastructure . + Executing helpdesk calls and classifying...- the need to nimbly utilize the best that information technology offers to meet the business… more
- Robert Half Technology (New York, NY)
- Description Required: 2-4 years of experience in a Helpdesk , Service Desk, or Desktop Support role. Strong hands-on experience with Windows OS (Windows 10, Windows ... Strong verbal and written communication skills; ability to explain technical information to non-technical users. Customer service mindset with an emphasis on… more
- TekSynap (Denver, CO)
- …Task Order proposal on the Defense Intelligence Agency's Solutions for the Information Technology Enterprise III (SITE III).The Systems Administrator - ... implementing,maintaining, and examining the documentation of the Virtual Desktop Infrastructure . + Executing helpdesk calls and classifying...- the need to nimbly utilize the best that information technology offers to meet the business… more
- Robert Half Technology (Elm Grove, WI)
- …medium-sized implementation projects involving both cloud and on-prem technologies. + ITIL Foundation or similar service management certification. Technology ... Description Job Title: Field Systems Engineer - IT Infrastructure & Client Services Overview: Robert Half is...Offer advanced troubleshooting for escalated service tickets beyond the helpdesk or remote operations center. + Conduct regular system… more
- Noblis (Chantilly, VA)
- …Degree + Certifications: CompTIA Security+, Microsoft Certified: SharePoint Administrator Associate , ITIL Foundation + Experience with enterprise content ... experience, OR Masters with 4+ years of experience, OR Associate and 8+ years of experience, OR High School...Experience providing hands-on IT support and troubleshooting in a helpdesk environment + Strong written and verbal communication skills… more
- Robert Half Technology (Jacksonville, FL)
- …in a fast-paced environment + Associate 's or Bachelor's degree in Information Technology , Computer Science, or related field (or equivalent experience) ... identify and resolve issues + Collaborate with software developers, QA, and infrastructure teams to resolve complex technical problems + Document support processes,… more