- inSync Staffing (Southfield, MI)
- …Performance, and Availability Management Resource Management: *Uses the helpdesk as the central point for all IT issues and service requests *Make sure the ... of centrally provided IT services including Design, Operations, and Service Desk to meet the agreed SLAs....optimum support for end-users at all times within agreed service levels and act as the Owner/Escalation point… more
- Tulsa Health Department (Tulsa, OK)
- …the EMaintennace Software Program. 4. Maintain and distribute work orders received through the helpdesk email and help desk phone calls. 5. Serves as THD contact ... (95% of Time): 1. Serves as the THD receiving point of contact; coordinates shipping and receiving; and approves...and outgoing mail to Tulsa County, United States Postal Service , UPS and other shipping services. Prepares reports to… more
- TekSynap (Colorado Springs, CO)
- …We are seeking a CSD Helpdesk Technician to join our team. The Customer Service Desk (CSD) Helpdesk Technician serves as the primary IT focal ... **Responsibilities & Qualifications** **RESPONSIBILITIES** + Serve as the primary point of contact for HQ USSPACECOM IT support, managing an average of 700 tickets… more
- City of New York (New York, NY)
- …Construction & Facilities Management is seeking a Director of the Facilities Helpdesk with strong customer service skills and exceptional organizational ... OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF ADMINISTRATIVE STAFF ANALYST. The Administration for Children's Services (ACS)… more
- Reliant Community Credit Union (Sodus, NY)
- …professional delivery of technical support to staff. + Develops regular reports on help desk metrics, ensures that service levels are met, identifies trends and ... Helpdesk Supervisor Sodus, NY (http://maps.google.com/maps?q=10+Benton+Place+Sodus+NY+USA+14551) * Information Systems...seeks anITHelpdesk Supervisorto join our team. The IT Help Desk Supervisor is responsible for overseeing the help … more
- International Rescue Committee (New York, NY)
- …ensure timely resolution in collaboration with other IT teams. + Ensure all service desk requests and incidents are accurately logged, categorized, prioritized, ... Requisition ID: req59001 Job Title: Helpdesk Team Lead Sector: Information Technology Employment Category:...long-term fixes. + Maintain a strong presence on the service desk to monitor live support activity… more
- Trace Systems Inc (Shaw AFB, SC)
- Job Overview Job Title: Helpdesk Specialist II Location: Shaw AFB, SC Job Responsibilities Trace Systems is actively recruiting for a Helpdesk Specialist II to ... and connections, including internal and external links and circuits; Serve as focal point for ASIs and time change order/item (eg, NOTAMs, TCTOs, TCNO, MTO, CCO… more
- ATS Automation (Indianapolis, IN)
- …Cell & Gene Therapy (ATMP) equipment and projects in North America. Key Responsibilities: Service Support: + Monitor Help Desk America and Service America ... Location: Indianapolis, IN, US, 46250 Date: Jul 21, 2025 Helpdesk Controls Engineer Location: Greater Indianapolis Area (Home office...the liaison for Comecer Inc. customers to the Comecer Service team. They provide support to the field team… more
- Motion Recruitment Partners (Norcross, GA)
- Helpdesk Support Norcross, Georgia **Onsite** Contract $20.5/hr - $20.5/hr Seeking dedicated Onsite IT Customer Service Representatives to join the team in ... Norcross, GA. In this role, you'll be the first point of contact for customers-providing support for software, hardware,...Experience** + 4 years of experience in a help desk /call center. + College Degree or equivalent work experience… more
- City of New York (New York, NY)
- …setting goals for team members where needed and being a reliable resource and escalation point as part of Service Desk ticket management and resolution. ... Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract...with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- **Help Desk Manager** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir **Position ... (xweb.asp?clid=21001&page=cookiespolicy#integrationofyoutube) . **Position Description:** We are looking for a Helpdesk Manager to lead and oversee our helpdesk … more
- Linchpin Solutions, Inc. (New Orleans, LA)
- Enterprise Service Desk Specialist V New Orleans, LA (http://maps.google.com/maps?q=New+Orleans+LA+USA+70114) Job Type Full-time Description If you are looking ... be! We are currently hiring for a dynamic and experienced Enterprise Service Desk Specialist. Clearance:Active DoD Secret Clearance Work Schedule:Fulltime.… more
- ChenMed (Miami, FL)
- …rapidly expanding and we need great people to join our team. The Associate IT Service Desk Technician is responsible for providing support for a wide range of ... its solution. As an entry level position within the Service Desk team, the Associate IT ...processes. **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** + Serves as the first point of contact for customers by phone, email, or… more
- State of Massachusetts (Boston, MA)
- …and customer service professional to serve as the*WIC Program Help Desk Technician*. As an essential member of the Special Supplemental Nutrition Program for ... and data communication operations. You will be the first point of contact for WIC participants encountering issues with...redemptions. You will engage and coordinate with our Help Desk colleagues and all other WIC units, local program… more
- City of New York (New York, NY)
- …top-notch technical support and ensure all clients receive the highest quality of service . The Help Desk Associate must have excellent communication skills, ... strong analytical and problem-solving skills and resilient customer service and collaboration skills. The Help Desk ...limited to the following: - Monitoring and managing ServiceNow Helpdesk tickets, emails and calls in a timely manner.… more
- General Dynamics Information Technology (Offutt AFB, NE)
- …Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Technical Helpdesk ,Technical Issues,Troubleshooting **Experience:** 5 ... **Job Description:** Transform technology into opportunity as a Help Desk Technician III with GDIT. A career in enterprise...Employees in this role will serve as the first point of contact for IT problem resolutions and will… more
- Daisy Brand (Wooster, OH)
- …Description Daisy Brand is currently looking for a junior to mid-level (Field) Service Desk Technician. Primarily, the candidate will support local branch end ... Help Desk Analyst Job Details Job Location Wooster -...ladder and elevated environments. PREFERENCES (familiarity with): + Fresh Service - Helpdesk software + Smart devices… more
- Robert Half Technology (Nashville, TN)
- …1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be the first point of contact for end-users seeking technical ... is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not mandatory. + Strong… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- **Overview** Call Center/Help Desk Technician III (BWAK) We are currently searching for a qualified **On-Site** **Call Center/Help Desk Technician III** to ... software for device life cycle. + Monitor and update service requests and incidents within the IT Service...telephony, and network solutions. + Act as an escalation point to Tier 1 and 2 groups regarding any… more
- ManpowerGroup (Tucson, AZ)
- Our client in the HR/Payroll Services industry is seeking a **Help Desk Technician** to join their team. **Job Title: Help Desk Technician** **Location: Tucson, ... technical concepts in plain language, and provide empathetic, responsive service . **Key Responsibilities** : * Provide hands-on, in-person support...and Tier 2 level. * Serve as a first point of contact for walk-up support, offering timely and… more
