- EJ (East Jordan, MI)
- …understanding of Windows Server operating systems including ADUC Daily operations responsibilities: A/V point person Service Desk Incidents and Service ... vision, and the core values of the company. Initial point of contact for all IT Department technologies. Requires...quality assurance Recommends solutions for repetitive problems and IT Service Desk processes and procedures Keeps current… more
- Ethos Veterinary Health (Bothell, WA)
- …appropriate Communicate front desk updates/announcements via employee communication platforms First point of contact to NVA Helpdesk for front desk ... bills/estimates (first point of c receptionists, second point of c Client Service Manager, third...(PAW) Plans Works to optimize client experience Implements client service initiatives with front desk team Demonstrates… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- ** Helpdesk Manager SME** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** J0925-0421 ... Description:** CGI Federal has an exciting opportunity for a Helpdesk Manager within our Intel sector advancing the national... Manager oversees the daily operations of a help desk or IT support team, ensuring efficient and effective… more
- Chenega Corporation (Springfield, VA)
- …customer service in support of customer requests when contacting the Single- Point -of-Contact IT Service Desk located in Springfield, VA. ... **Req ID:** 38318 **Summary** **Lead Helpdesk Specialist** **Springfield, VA** Are you ready to...Responsible for providing technical training and support to Help Desk agents related to computer systems, hardware, or software… more
- Chenega Corporation (St. Louis, MO)
- …customer service in support of customer requests when contacting the Single- Point -of-Contact IT Service Desk located in Springfield, VA. ... **Req ID:** 38312 **Summary** **Junior Helpdesk Specialist** **St. Louis, MO** Are you ready...route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for… more
- Trace Systems Inc (Shaw AFB, SC)
- Job Overview Job Title: Helpdesk Specialist II Location: Shaw AFB, SC This position is pending contract award. Job Responsibilities Trace Systems is actively ... recruiting for a Helpdesk Specialist II to support the AFCENT Combined Air...and external links and circuits; + Serve as focal point for ASIs and time change order/item (eg, NOTAMs,… more
- EJ (East Jordan, MI)
- …of Windows Server operating systems including ADUC + Daily operations responsibilities: + A/V point person + Service Desk Incidents and Service ... and the core values of the company. + Initial point of contact for all IT Department technologies. Requires...assurance + Recommends solutions for repetitive problems and IT Service Desk processes and procedures + Keeps… more
- Xeris Pharmaceuticals, Inc. (Chicago, IL)
- **Overview** The IT Service Desk Lead is responsible for overseeing daily IT support operations, ensuring efficient service delivery, and driving continuous ... ongoing needs of the organization._ **Job Locations** _US-IL-Chicago_ **Title** _IT Service Desk Lead_ **ID** _2025-2300_ **Category** _IT_ **Type** _Full-Time_ more
- City of New York (New York, NY)
- …setting goals for team members where needed and being a reliable resource and escalation point as part of Service Desk ticket management and resolution. ... Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract...with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for… more
- TEKsystems (Austin, TX)
- …OS + Office 365 + Active Directory Job Description: Client is looking to hire a Service Desk Analyst. Team is currently growing in size due to higher call volume ... Windows based devices + Solving a wide variety of IT issues as the first point of escalation for customers in an expeditious manner. + Triage high impact events +… more
- Kellermeyer Bergensons Services (Oceanside, CA)
- …+ Experience with a helpdesk ticketing system like FreshService or other service desk solution is preferred + HAM (hardware asset management) SALARY RANGE ... a culture built on respect, opportunity, and pride in service . Position Summary This position provides IT desktop support...providing support for all assigned areas as a first point of contact. Maintains customer value according to standards… more
- Daisy Brand (Casa Grande, AZ)
- …Description Daisy Brand is currently looking for a junior to mid-level (Field) Service Desk Technician. Primarily, the candidate will support local branch end ... the traversal of ladder and elevated environments. PREFERENCES (familiarity with): + Fresh Service - Helpdesk software + Smart devices -iPhone /iPad/ Android +… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- **Overview** **Call Center/Help Desk Technician III (BWAK)** We are currently searching for a qualified **On-Site** **Call Center/Help Desk Technician III** to ... software for device life cycle. + Monitor and update service requests and incidents within the IT Service...telephony, and network solutions. + Act as an escalation point to Tier 1 and 2 groups regarding any… more
- L3Harris (Colorado Springs, CO)
- …domains in the interest of national security. Job Title: Sr. Associate Network/ Helpdesk Engineer Job Code: 30366 Job Location: Colorado Springs, CO Job Schedule: ... closure of POA&Ms and facilitate with the Agency-designated security Point of Contact (PoC)/ISSO any related remediation activities Perform vulnerability/risk… more
- Ethos Veterinary Health (Bothell, WA)
- …+ Communicate front desk updates/announcements via employee communication platforms + First point of contact to NVA Helpdesk for front desk -related ... (first point of contact = receptionists, second point of contact = Client Service Manager,...+ Works to optimize client experience + Implements client service initiatives with front desk team +… more
- Unilever (El Segundo, CA)
- …AnyDesk, LogMeIn, etc.) + Ticketing system experience (FreshService, ServiceNow, Jira Service Desk , etc.) **Certifications (Preferred)** + CompTIA A+, Network+, ... **About the role:** The IT Support Technician II serves as the primary point of contact for all technology-related support requests across the organization. This… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …EDI RIB Services and Release Management Automation Support SharePoint Identity Management Service Desk Applications Asset Management etc. Responsible for the ... to Merchandise Systems E-Commerce Supply Chain Systems Store Systems Point of Sale POS Financial Systems Human Capital Applications...Services (Hardware & Software). - Prioritize and respond to Service Desk requests within the parameters set… more
- CACI International (Hampton, VA)
- …Distributed Common Ground System (AF DCGS) and is integral to the success of the Enterprise Service Desk . As the first point of contact for regional hub ... and Configuration Management as part of the AF-DCGS Enterprise Service Desk (ESD). * Work with government...* ITIL v4 certification Desired Qualifications: * Enterprise Level Helpdesk and Customer Service Experience * A… more
- Applied Technical Services, Inc. (Marietta, GA)
- …IT Services and Cybersecurity Operations, ensuring exceptional client satisfaction, proactive service delivery, and operational excellence. This role manages a team ... of helpdesk technicians, systems operations engineers, and security operations analysts...and client relationship skills. The successful candidate will transform service delivery from reactive to proactive, building lasting client… more
- ManpowerGroup (Seattle, WA)
- …Experis W2 **What's the Job?** + Our Client's IT Support Engineer is the first point of contact for technical support service requests. Our IT Support Engineer ... operating systems in a corporate setting. + Experience working in helpdesk or desk -side support environments. + High school diploma or equivalent; associate… more
