- Trace Systems Inc (Shaw AFB, SC)
- Job Overview Job Title: Helpdesk Specialist II Location: Shaw AFB, SC Job Responsibilities Trace Systems is actively recruiting for a Helpdesk ... The job responsibilities include, but are not limited to: Provide Tier 1 technical support (performing initial trouble ticket/call prioritization, diagnosis,… more
- City of New York (New York, NY)
- …office as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to ... (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support...procedures on software and hardware deployments, account administration, and helpdesk tasks. Provides support related to testing and deployment… more
- BOOZ, ALLEN & HAMILTON, INC. (Fayetteville, NC)
- …The world can't wait. You Have: + Experience providing customer service support as a Tier 1 level IT Helpdesk Spe cia list + Experience scheduling and ... IT Specialist , Mid The Opportunity: A well-maintained IT environment...Spe cia list on our team, you will perform Tier one and two network, systems, and phone support,… more
- Axxum Technologies (Rockville, MD)
- …Desk Specialist - Rockville, MD - Hybrid + Technical Support: Provide Tier II level support for Windows OS, networking, printers, connectivity issues, and ... cloud environment. + Ticket Management: Respond to and resolve escalated helpdesk tickets from Tier I, ensuring timely and accurate problem resolution. + System… more
- Link Solutions Inc (White Sands Missile Range, NM)
- …ML3 for Services and Development. Link Solutions is seeking a Computer User Support Specialist (Senior-Level) to join our team in White Sands Missile Range, NM. + ... US Citizen + Non-remote (relocation incentive available) The Computer User Support Specialist will support the DEVCOM Analyst Center (DAC). This role provides above… more
- Rallye Motor Company (Roslyn, NY)
- …remote access, and in-person support. + Escalate complex or unresolved issues to Tier II /III support teams as necessary. + Handle escalated customer support ... related to software and hardware deployments, account administration, and helpdesk tasks. + Draft knowledgebase articles, FAQs, and user...and requests, ensuring timely follow-ups and resolution. + Escalate Tier II and III issues to management… more