- First Horizon Bank (Knoxville, TN)
- …grammar skills. Good written and oral communication skills. Good organizational and customer service skills. General banking and operations experience is helpful ... Sales Specialist will be actively involved in supporting advisor(s) through a full service platform. Assists in achievement of sales revenue by customer contact,… more
- PennyMac (Tampa, FL)
- … calls or texts from current customers in a timely manner. Provide exceptional customer service to all customers' mortgage loan inquiries/requests + ... of Americans achieve aspirations of homeownership through the complete mortgage journey. A Typical Day The Customer ... Customer Experience Specialist is an entry level customer service role, operating in a call… more
- TEKsystems (Tulsa, OK)
- …follow up on escalated cases. Qualifications + Experience: Minimum 1+ years as a mortgage customer service representative. + Strong verbal and written ... and we prioritize maintaining a diverse, inclusive, and respectful workplace. Position: Mortgage Servicing Customer Service Representative Location: Tulsa,… more
- TEKsystems (St. Louis, MO)
- …calls or texts from current customers in a timely manner. Provide exceptional customer service to all customers' mortgage loan inquiries/requests. ... Customer Experience Specialist I, is an entry level customer service role, operating in a call...(MFD). Operate in a Call Center environment as a customer success advocate Receive inbound calls and… more
- Commerce Bank (Kansas City, MO)
- …delegate all uncovered lead opportunities to the appropriate Mortgage Banker per customer preference + Manage the inbound application watch list and ... inbound contact forms and delegate to the appropriate Mortgage Banker + Communicate referred leads with referring party...Proven track record for providing exceptional internal and external customer service + Ability to work independently… more
- Insight Global (St. Louis, MO)
- Job Description Insight Global is looking for a full-time Customer Service professional for the loan servicing team of a large mortgage client in St. Louis, ... This role will spend 80% of its time receiving inbound calls from customers that have questions and/or concerns...evaluated for speed of loan completion and quality of customer service survey responses. This person must… more
- PennyMac (Tampa, FL)
- …clear, ethical guidance. You will be provided a steady flow of high-quality, warm inbound leads primarily from our existing Pennymac customer base with no cold ... (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of… more
- Wells Fargo (Charlotte, NC)
- …with customers to understand their needs and provide them with high quality customer service ; inform prospective and existing customers of Wells Fargo Home ... -related products and services for clients, customers, and potential customers. Our Mortgage Consumer Direct Sales Consultants thrive on customer interaction and… more
- M&T Bank (Getzville, NY)
- …communicate effectively and professionally over the phone. Excellent communication and customer service skills. Proficiency with word processing and spreadsheet ... **Overview:** This position is responsible for collecting on delinquent mortgage loans by calling borrowers who are in early stages of default (60 or less days… more
- Carrington (Owings Mills, MD)
- …making outbound calls to company-sourced leads and taking inbound calls from customer inquiries, Customer Service agent transfers, and third party ... transfers. + Guide customers to the best mortgage products available by listening to the ...ensure we are providing a high level of best-in-class service . + Adhere to all phone, email and SMS… more
- CIBC (King, NC)
- …pivotal role in enhancing our customer portfolio through reactive engagement in both inbound and outbound mortgage sales inquiries. Your focus will be on not ... only fulfilling mortgage leads but also creating strong relationships with our...**Weekly Hours** 37.5 **Skills** Business Development, Call Center, Client Service , Communication, Customer Experience (CX), Mortgages, Outbound… more
- Mass Markets (SD)
- …to the success of a globally expanding, industry-leading organization. This position supports customer service for mortgage customers. This role requires you ... and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Handle inbound customer calls in a courteous, timely, and professional manner… more
- PenFed Credit Union (San Antonio, TX)
- …Tracking System, as needed or required. + Maintain availability to answer inbound calls from members regarding mortgage servicing issues while multi-tasking. ... Overview PenFed is hiring a (Hybrid) Mortgage Servicing Loan Care Specialist at our San Antonio, Texas service center. The primary purpose of this job is to… more
- TEKsystems (Phoenix, AZ)
- …in daily tasks + Perform additional duties as assigned Required Skills + Strong customer service and support capabilities + Experience handling both inbound ... Job Summary The Customer Experience Specialist is within a call center...a fast-paced call center + Respond promptly to high-volume inbound calls or texts from customers + Perform routine… more
- Bank of America (Plano, TX)
- …utilized within the environment and/or aptitude in system technologies + Has effective customer service skills with ability to manage the full client end-to-end ... Centralized Lending Specialist ( Mortgage Loan Officer) - Plano, TX Plano, Texas...us!_ **Job Description:** This job is responsible for answering inbound calls and initiating outbound calls within a call… more
- Insight Global (Phoenix, AZ)
- …Specialist to work for a large client in the Phoenix area. This is a customer service role, operating in a call center environment and supporting Consumer Direct ... the licensed discussion with a loan officer. Responsibilities include: - Answer high-volume, inbound calls or texts from current customers in a timely manner -… more
- Citizens (Irving, TX)
- …be the perfect opportunity for you! What You Can Expect in This Role: + Customer -Centric Approach: Field a variety of customer calls with passion and deliver ... Focus: Offer a wide range of assistance options to meet each customer 's needs and provide suitable repayment solutions. + Extensive Training: Benefit from… more
- M&T Bank (Williamsville, NY)
- …Act. **Education and Experience Required:** Associate's degree and a minimum of 2 years mortgage origination and/or customer service experience, or in lieu ... potential customers via telephone, fax, and email. + Sell inbound customers to use M&T Mortgage for...and/or work experience including a minimum of 2 years mortgage originator and/or customer service … more
- Citizens (Irving, TX)
- …you energized by fast-paced, ever-changing environments? If so, our Consumer Counselor - Mortgage Collections role may be the perfect fit for you! At Citizens, we ... impact. What You Can Expect in This Role: + Customer -Centric Approach: Field a variety of customer ...to customers, and request additional information as needed during inbound and outbound calls. + Collect payments on predefined… more
- M&T Bank (Williamsville, NY)
- …voice of the Bank by providing an outstanding service experience for inbound and outbound customer servicing events. Responds to incoming requests for ... requests across business lines. Offers basic sales solutions for customer needs on inbound and/or outbound calls...or equivalent (GED) and a minimum of 2 years' customer service , sales, or related bank experience… more
