- Monster (Baltimore, MD)
- …capacity and scalability planning. Manage incidents and change processes in JIRA Service Desk . Work rotational shifts, including overtime when required. Minimum ... Administrator/Analyst will support by managing Informatica PowerCenter and related infrastructure . The role requires strong expertise in troubleshooting, system… more
- Monster (Louisville, KY)
- …Management Team. Ability to handle and perform in stressful situations. Collaboration with service desk agents who work closely with the incident management ... high-profile events within the organization. Minimum Requirements:3+ years of customer service experience. Knowledge of IT operations , IT systems, policies,… more
- Monster (Harlingen, TX)
- …iSCSI. General Support Delegate resolution of help tickets derived from support desk . Support design efforts of all infrastructure implementation and migrations. ... The Systems Administrator assists with the administration of the entire server infrastructure at all company data centers, call centers and co-location facilities.… more
- Georgia Systems Operations (Tucker, GA)
- …timesheets, compensation, etc. + Operations Management - Ensures efficient and high-quality operations of the IT service desk functions. Oversees the ... Experience : 10 years in the area of IT service desk , IT Helpdesk, IT Infrastructure...technology and business emergencies. Travel : 10% Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including… more
- Robert Half Technology (Live Oak, TX)
- …organizational goals and foster long-term growth. * Lead and mentor teams responsible for infrastructure , service desk operations , and cloud systems. * ... experienced IT Director to lead and oversee the technology infrastructure and operations within our organization. Based...to diverse audiences. * Demonstrated success in leading IT service desk operations and driving… more
- City of Detroit (Detroit, MI)
- …for hardware, software and infrastructure . Initiate, assign and resolve tickets using the service desk too. Provide Customer and Service Desk Analyst ... project management) * Water and wastewater business functions and operations SKILL TO: * Use advanced technology * Work...software and infrastructure * Initiate and assign Service Desk Incident using the service… more
- BAE Systems (Columbia, SC)
- …for a new and exciting career, come join our team! BAE Systems is seeking a Service Desk Manager to provide support to our government customer on an existing ... responsible for overall management, support, and coordination of 24x7 Service Desk providing Tier II level IT...Operations Center and remote office locations. The Support Desk Manager shall lead a team of technicians providing… more
- NANA Regional Corporation (Alexandria, VA)
- …Information Technology, or equivalent work experience. + 9+ years of experience in service desk operations , call center, and deskside support. + ... **Responsibilities** + Oversee the daily operations of the organization's IT Service Desk , providing support for computer systems, networks, applications, … more
- City of New York (New York, NY)
- Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst/Analyst CONTROL CODE: OTH-25-01 SUMMARY: ... support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the...OMB staff. The analyst will contribute to improving IT operations and infrastructure by evaluating, testing, and… more
- KBR (Colorado Springs, CO)
- …Help Desk Support Lead to provide hands-on leadership and oversight of help desk operations for the Gravity DevSecOps Pipeline , supporting US Space Force ... focus on ensuring system reliability and security for mission-critical operations . Why Join Us? + Innovative Projects : At...security teams to ensure mission continuity. + Oversee help desk workflows, ensuring adherence to service level… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …support of critical mission needs. Delivering a broad range of Infrastructure Operations , Application Development, Cybersecurity, Virtualization, Cloud and ... for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our...advancement and professional growth while supporting critical missions and operations . Job Responsibilities: + Oversee Tier I and Tier… more
- SAIC (Scott AFB, IL)
- **Description** SAIC is seeking a Help Desk Service Specialist to support an IT Service Desk effort for USTRANSCOM located at Scott Air Force Base (AFB) ... Communications & Cyber Systems Directorate (TCJ6). The successful candidate will assist the Service Desk Functional Lead as the primary point of contact for… more
- Post Holdings Inc. (New Albany, OH)
- …years of experience in IT, with at least five (5) years working in a service desk or technical support role. Broad knowledge and experience with desktop hardware ... Management concepts and ITIL processes is required. Expert understanding of IT Service Desk policies, standards, and protocol. Strong computer skills (Windows… more
- Link Solutions Inc (Adelphi, MD)
- …support of critical mission needs. Delivering a broad range of Infrastructure Operations , Application Development, Cybersecurity, Virtualization, Cloud and ... for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join...6 months of start date. Preferred: + Information Technology Infrastructure Library (ITIL) v4 certification + A Microsoft operating… more
- Link Solutions Inc (Adelphi, MD)
- …support of critical mission needs. Delivering a broad range of Infrastructure Operations , Application Development, Cybersecurity, Virtualization, Cloud and ... for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our...6 months of start date. Preferred: + Information Technology Infrastructure Library (ITIL) v4 certification + A Microsoft operating… more
- Interfor (Peachtree City, GA)
- ** Service Desk Support Technician** **,** **Peachtree City** **,** **GA** When you join our team as a ** Service Desk Support Technician** , you will be ... desktop and user experience from an inclusive viewpoint. The Service Desk Support Technician will be a...users have current, supportable computers. + Assist Remote Support, Infrastructure and App Support teams as required. + Visit… more
- Leidos (Chantilly, VA)
- …**Job Description** The Multi-Domain Solutions ( **MDS** ) division at Leidos is seeking a Service Desk Technician who serves as the first point of contact for ... role plays a key part in ensuring smooth building operations by coordinating with internal teams, technicians, vendors, and...adherence to safety, security, and operational standards during all service desk activities. + Monitor and respond… more
- TEKsystems (Des Moines, IA)
- …the Help Desk to close tickets, escalating issues when necessary. Skills help desk support, troubleshooting, service desk Top Skills Details Pay and ... The T1 Help Desk Temp is temp position that works on...our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions.… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …support of critical mission needs. Delivering a broad range of Infrastructure Operations , Application Development, Cybersecurity, Virtualization, Cloud and ... for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Intermediate-Level) to join our team at Aberdeen Proving… more
- Link Solutions Inc (Adelphi, MD)
- …support of critical mission needs. Delivering a broad range of Infrastructure Operations , Application Development, Cybersecurity, Virtualization, Cloud and ... for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Associate-Level) to join our team at Adelphi, MD. + Must be… more